Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$150K - $180K *

Shape the future of Risk and Security by leveraging your expertise to co-create innovative solutions with partners, driving adoption and commercial success through strategic engagement and technical l...

Austin, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $183K *

Join a team that's driving partner growth through strategic engagement, AI adoption, and solution development. Collaborate across diverse partner types to enhance business outcomes and ensure scalable...

Vienna, VARemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $148K *

Unlock potential by managing CA Datacom environments, optimizing databases, and ensuring 24x7 support. Collaborate with vendors, implement best practices, and maintain documentation to enhance client...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$73K - $92K *

Champion innovative service delivery by providing expert technical support in appliance installation, diagnostics, and repairs through diverse communication channels, ensuring an exceptional customer...

Mississauga, ONRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $215K *

Lead the charge in managing complex IT consulting projects, ensuring timely delivery and alignment with business goals. Collaborate with cross-functional teams while mentoring junior members to achiev...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Lead the charge in delivering innovative DCS solutions for Life Sciences. Serve as the technical expert, driving automation strategies and ensuring compliance with regulations to support growth and ex...

United StatesRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$143K - $200K *

Lead the architectural evolution of a core recommendations engine, enhancing scalability and performance while collaborating with cross-functional teams to drive impactful AI-driven marketing solution...

Toronto, ONRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$170K - $316K *

Empower innovation by serving as a key legal advisor on product development, privacy, and emerging technologies. Collaborate with cross-functional teams to navigate complex regulations and ensure comp...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Drive operational excellence by leading a team of Project Managers to deliver large-scale data center fit-out projects, ensuring compliance with standards while enhancing customer experience and foste...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Join a team that's building an advanced support organization for AI Factory. Lead critical incident resolution, hire and mentor engineers, and shape support processes while ensuring customer satisfact...

Middletown, NJRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$140K - $175K *

Accelerate progress at client implementations by leveraging extensive expertise in analytics tools, collaborating with teams to drive product success and enhance customer experiences through strategic...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$168K - $278K *

Unlock potential by driving sales success as a technical consultant, guiding solution delivery and positioning during sales cycles. Collaborate with cross-functional teams to enhance client relationsh...

Washington, DCRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $180K *

Lead the execution of complex IT infrastructure projects, ensuring mission success for critical U.S. Coast Guard programs. Collaborate with stakeholders and manage resources to deliver seamless techno...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$83K - $149K *

Join a team that's dedicated to enhancing clinical and business systems. Lead projects, optimize workflows, and mentor colleagues while driving innovative solutions in a dynamic environment. Your expe...

Worcester, MARemote

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Drive sales success by engaging clients, understanding their needs, and delivering tailored Managed Services solutions. Collaborate with teams to ensure seamless service delivery and build lasting cus...

Georgia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$72K - $93K *

Transform packaging operations by executing installations, troubleshooting, and training on advanced machinery. Collaborate with teams to ensure optimal performance and reliability across diverse indu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $155K *

Advance enterprise-wide laboratory system implementations by leading cross-functional teams, ensuring effective deployment and user adoption of technology solutions while enhancing operational readine...

Durham, NCRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$140K - $185K *

Champion growth by driving strategic sales initiatives within key enterprise accounts. Leverage your expertise to identify opportunities, influence solution strategies, and serve as a trusted advisor...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Champion the evolution of employee collaboration platforms, enhancing productivity through innovative solutions and seamless integrations. Drive user-centric enhancements while ensuring governance and...

California, USRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Elevate operational efficiency by guiding Field Engineering teams across locations, resolving complex issues, and ensuring seamless support for hardware and software upgrades while managing resources...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in providing strategic direction and support across multiple locations, ensuring effective problem resolution and resource allocation while enhancing client and team collaboration...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $127K *

Join a team that's redefining revenue operations by owning and enhancing our go-to-market technology stack. You'll collaborate across sales and customer success, driving impactful solutions and integr...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $100K *

Champion scientific innovation by developing SST datasets and algorithms with a team of experts. Leverage your skills in remote sensing and programming languages to enhance cloud masking and retrieval...

College Park, MDRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Help us advance Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to create innovative solutions that transform vast data into a...

Redmond, WARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to deliver innovative solutions that transform vast data i...

Springfield, VARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.