Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$95K - $115K *

Join a team that's dedicated to building and enhancing CI/CD pipelines, ensuring secure and efficient software delivery for critical programs. Collaborate with diverse teams to maintain high standards...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $125K *

Join a team that's shaping the future of federal technology solutions. As a Technical Lead, you'll guide product development, oversee architecture, and mentor teams while ensuring compliance and secur...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $125K *

Engage as a Technical Lead, guiding product architecture and sprint execution while mentoring teams and ensuring compliance with VA standards. Drive technical strategy and oversee troubleshooting for...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Champion advanced ServiceNow development and integrations, optimizing enterprise environments. Provide technical leadership, mentor junior developers, and ensure scalable, secure implementations acros...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Empower growth by managing and expanding client partnerships in Canada. Drive new business acquisition and revenue growth while collaborating with cross-functional teams to deliver tailored security s...

Ontario, CARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in transforming IT support for healthcare centers by evaluating, planning, and executing transitions to AMSURG Managed IT Services, while architecting cloud solutions with Microsoft 36...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $145K *

Lead the charge in maintaining and enhancing unattended ground sensors for border security operations, ensuring optimal performance through inspections, technical support, and collaboration with team...

Mclean, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$188K - $244K *

Transform your career by leading AI infrastructure initiatives, guiding executives through strategic architecture and value realization. Leverage your expertise to optimize data center design and driv...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock your potential by optimizing product performance and driving growth in instrumentation solutions. Collaborate across teams to enhance offerings and support strategic initiatives in the upstream...

Oklahoma, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$88K - $123K *

Unlock potential by bridging business problems with AI solutions, designing and deploying impactful tools within 90-day sprints. Collaborate with teams to streamline workflows, enhance decision-making...

Hoboken, NJRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$188K - $244K *

Shape your career as a Principal Consultant, leading AI infrastructure transformations. Drive strategic initiatives, mentor teams, and deliver executive insights to optimize data center design and enh...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$177K - $229K *

Drive impactful AI transformations by leading strategic consulting initiatives. Collaborate with executives to optimize cloud architecture and deliver value-driven solutions, while mentoring teams and...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$197K - $255K *

Lead the charge in AI transformation by optimizing data center design and accelerating value realization. Serve as a subject-matter expert, guiding strategic implementations and mentoring teams to dri...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$216K - $280K *

Transform AI infrastructure by leading strategic consulting initiatives, guiding executives through architecture and value realization, and mentoring teams to optimize cloud integration and data archi...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$102K - $190K *

Pioneer the future of endpoint security by leading a dynamic engineering team, ensuring operational excellence, and driving innovative capabilities to protect enterprise assets while aligning with bus...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$126K - $221K *

Pioneer impactful technology enablement by bridging engineering and sales. Drive hands-on lab environments, coach teams on demo excellence, and develop frameworks that accelerate customer value and te...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$240K *

Lead enterprise cybersecurity and infrastructure initiatives, advising executive leadership on risk management and technology investments. Shape policies and governance to ensure a secure, resilient t...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Optimize software solutions for higher education by designing, developing, and supporting applications that enhance user experience and operational efficiency. Collaborate with teams to build integrat...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$112K - $137K *

Unlock potential by designing and developing interactive dashboards that enhance program performance insights. Collaborate with teams to translate data into actionable visualizations, driving informed...

Washington, DCRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$83K - $93K *

Join a team that's dedicated to servicing and repairing CNC machine tools. Perform complex diagnostics and repairs, ensuring operational excellence through customer interaction, advanced troubleshooti...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $166K *

Join a team that's dedicated to maintaining and modernizing the Army's global network. In this role, you'll provide critical network support, troubleshoot complex issues, and collaborate with remote t...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$115K - $125K *

Elevate AI capabilities across the organization by providing vision, governance, and training. Collaborate with leadership and teams to identify opportunities, streamline processes, and implement AI s...

Washington, DCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$56K - $114K *

Design and develop modern software solutions in an Agile/Scrum environment, focusing on Enterprise Content Management (ECM) and workflow automation. Collaborate with cross-functional teams to deliver...

Lansing, MIRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive business process improvement by analyzing and redesigning workflows, leveraging strong communication and analytical skills to support federal budget processes and enhance operational efficiency...

Maryland, USRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a team that's driving technical sales excellence in the East Coast market. As a key player, you'll lead the sales cycle, engage with customers, and deliver tailored solutions that drive significa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.