Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$85K - $148K *

Manage storage infrastructure for DASD and tape systems, ensuring optimal performance and reliability. Oversee customer migrations, backups, and disaster recovery, while providing expert support and m...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $158K *

Transform business objectives into actionable insights by leveraging Agile methodologies. Collaborate with cross-functional teams to refine backlogs, create user stories, and ensure alignment between...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Empower cross-functional teams by analyzing requirements, facilitating Agile processes, and ensuring alignment between business goals and technical execution. Drive effective backlog management and su...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Empower cross-functional teams as a Business Analyst, driving Agile practices, refining backlogs, and aligning business objectives with technical execution to enhance project outcomes and stakeholder...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$69K - $118K *

Transform your sales career by driving growth and building relationships with reseller partners in the Public Sector. Leverage your expertise to develop strategic account plans and deliver innovative...

Chandler, AZRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Lead the delivery and performance of outsourced application support services, ensuring alignment with business needs and operational excellence while managing vendor relationships and driving continuo...

Coral Gables, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$155K - $195K *

Develop and implement robust identity and access management solutions, focusing on authentication, authorization, and lifecycle management. Collaborate across teams to enhance security and minimize ri...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$99K - $133K *

Join a team that's dedicated to enhancing application development and database management. Leverage your expertise in Salesforce and SQL to drive innovative solutions and support critical agency funct...

Olympia, WARemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Manage and maintain advanced telecommunications systems, ensuring secure and efficient voice and data communications. Collaborate with teams to provide technical support and training while overseeing...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$92K - $179K *

Lead the charge in transforming business needs into actionable solutions. Collaborate with cross-functional teams to define complex requirements, drive product evolution, and enhance strategic alignme...

Salt Lake City, UTRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$95K - $125K *

Champion a positive employee experience by driving People Operations initiatives, ensuring compliance, optimizing HR processes, and fostering a culture of collaboration and support within a mission-dr...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Manage multiple Corporate Performance Management projects, providing strategic guidance and ensuring timely deliverables. Utilize strong communication and organizational skills to coordinate tasks and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $140K *

Lead the charge in optimizing cloud infrastructure and CI/CD pipelines, ensuring reliability and security for production environments. Collaborate with engineering teams to enhance deployment practice...

Overland Park, KSRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Transform internal operations by leveraging AI to streamline workflows, enhance reporting, and drive efficiency across Finance, People, and Legal teams. Collaborate with stakeholders to identify high...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Join us in driving growth in the public-sector security landscape. Build relationships with senior leaders, develop integrated solutions, and navigate procurement cycles to enhance security offerings...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engineer innovative solutions by developing and deploying secure Data Access Mechanisms and Business Intelligence dashboards using Microsoft PowerApps. Collaborate with teams to streamline processes a...

Washington, DCRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

Empower the future of AI security by deploying and configuring runtime protection for agentic applications, ensuring data integrity and compliance while collaborating across teams to enhance security...

Texas, USRemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$135K - $216K *

Partner with us to enhance the National Airspace System by ensuring timely upgrades and installations. Collaborate with FAA and vendors to implement cutting-edge technology, ensuring safety and effici...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Innovate and develop complex applications for federal clients, collaborating with teams to ensure high-quality solutions. Utilize modern technologies and best practices to enhance user experience and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to fostering strategic relationships with enterprise customers, ensuring successful adoption and optimization of technology solutions in the financial services sector whil...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $158K *

Champion operational excellence by managing the Avantra platform for SAP, ensuring secure, efficient monitoring and automation across diverse environments while collaborating with cross-functional tea...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $158K *

Lead the charge in cybersecurity compliance for an AWS-hosted Army application, managing vulnerability findings and security scanning while collaborating with technical teams to ensure robust security...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $96K *

Champion digital commerce excellence by supporting Salesforce Commerce Cloud initiatives. Collaborate with stakeholders, document processes, and drive testing and issue resolution to enhance customer...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $135K *

Join our team to build and enhance an Automation Center of Excellence, focusing on infrastructure automation using Ansible, Terraform, and VMware technologies. Collaborate to create reusable workflows...

Rockville, MDRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$87K - $157K *

Unlock potential by leading cross-functional initiatives that drive performance improvement and strategic planning. Collaborate with teams to develop business cases, ensure effective execution, and en...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.