Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$139K - $191K *

Transform technical execution by architecting scalable cloud environments and driving DevOps practices. Collaborate with cross-functional teams to ensure product readiness and enhance customer evaluat...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$98K - $206K *

Elevate your career by developing and maintaining cloud infrastructure for a critical Department of the Air Force project. Collaborate with experts to enhance security and efficiency in an Azure envir...

United StatesRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Lead and manage IT projects, ensuring successful delivery and alignment with organizational goals. Oversee planning, execution, and communication while collaborating across teams to meet project miles...

Massachusetts, USRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Staffing

$121K - $170K *

Advance your career by leading physical security solutions, driving operational excellence, and fostering team development. Collaborate across functions to enhance client outcomes and achieve strategi...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $246K *

Lead the charge in driving technical sales effectiveness and team development. Oversee a skilled team supporting complex infrastructure solutions, enhancing customer engagement, and fostering collabor...

Morrisville, NCRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$74K - $99K *

Partner with us to deliver innovative IT solutions as a Systems Administrator, enhancing agency operations through effective system management, troubleshooting, and application development while ensur...

Olympia, WARemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$122K - $155K *

Unlock potential by bridging business needs with technology solutions in the Microsoft Power Platform. Collaborate with stakeholders to deliver user-friendly, secure, and scalable digital solutions th...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$66K - $106K *

Join us to ensure compliance and security for mainframe systems, overseeing policies and audits while collaborating with teams to enhance information security practices and support client needs effect...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$99K - $120K *

Join our innovative team to architect and deliver cutting-edge IoT systems for special projects. You'll drive initiatives from concept to field pilot, integrating advanced technologies in a dynamic, c...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Drive strategic sourcing initiatives by optimizing services operations and supplier relationships. Collaborate with stakeholders to implement efficient processes, ensuring compliance and delivering co...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$94K - $130K *

Join a team that's shaping the future of knowledge management by leading strategies that enhance operational effectiveness and service delivery. Drive innovation and collaboration to ensure accurate...

Kentucky, USRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Elevate your career by leading strategic communications across multiple platforms. Collaborate with teams to craft compelling narratives that resonate with diverse audiences while navigating complex r...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Grow your career with a pivotal role in configuration management, ensuring system stability and compliance. Collaborate across teams to track changes, maintain documentation, and support deployments i...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $105K *

Transform enterprise network infrastructure by providing operational support, administration, and troubleshooting for LANs, WANs, and VPNs, ensuring secure and reliable connectivity across diverse env...

Washington DC, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Join a team that's dedicated to delivering exceptional network support. As a Network Engineer, you'll tackle technical challenges, enhance client systems, and collaborate with teammates to drive innov...

Charlotte, NCRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock potential by designing and optimizing enterprise data solutions in a Databricks Lakehouse environment, supporting critical missions with a focus on scalability and best practices...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $164K *

Advance your career by managing hybrid cloud environments, ensuring service availability, and leading technical projects. Collaborate with diverse teams to enhance infrastructure and implement innovat...

San Jose, CARemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Help us deliver exceptional training and support for medical imaging equipment, enhancing customer experiences through expertise and mentorship while traveling frequently to engage with healthcare pro...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $158K *

Champion the Alteryx platform by ensuring secure, efficient operations and integration across enterprise analytics. Collaborate with cross-functional teams to enhance data-driven decision-making and a...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $164K *

Drive business continuity and disaster recovery initiatives, ensuring critical operations are sustained and services restored post-disruption. Collaborate with stakeholders to assess risks, validate r...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $216K *

Drive strategic growth by managing complex enterprise relationships, enhancing client value, and fostering executive-level partnerships. Lead cross-functional teams to deliver exceptional service and...

Chicago, ILRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $216K *

Lead the charge in managing complex enterprise relationships, driving renewals and expansion while building CxO-level partnerships that enhance customer loyalty and revenue growth. Transform client en...

Minneapolis, MNRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Drive successful Oracle project implementations by managing cross-functional teams, ensuring timely delivery within budget, and fostering collaboration in an Agile environment. Utilize strong problem...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Staffing

$88K - $105K *

Lead cross-functional teams to resolve complex engineering challenges, ensuring seamless support and communication between clients and technical teams while managing resources and processes effectivel...

Tennessee, USRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$104K - $166K *

Lead the administration and support of IBM MQ environments in a complex enterprise banking setting. Utilize your expertise in Unix/Linux systems to ensure high availability and reliability of messagin...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.