IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
AI Infrastructure DC Design Engineer II
$85K - $134K *
Manage moderate-complexity data hall designs and infrastructure projects, driving operational improvements and design optimizations while collaborating with cross-functional teams to ensure efficient...
4 weeks ago
AI Infrastructure DC Design Engineer II
$85K - $134K *
Design and optimize medium-complexity data hall infrastructure, enhancing operational efficiency while collaborating with cross-functional teams to ensure compliance and support project delivery...
4 weeks ago
AI Infrastructure DC Design Engineer II
$85K - $134K *
Engage in the design and optimization of data hall infrastructure, managing moderate-complexity projects while collaborating with cross-functional teams to enhance operational efficiency and scalabili...
4 weeks ago
Director, Transformation & AI Enablement
$181K - $208K *
Drive enterprise transformation and AI adoption by leading cross-functional teams, aligning strategic priorities with measurable outcomes, and fostering collaboration across business and technology se...
1 week ago
$82K - $172K *
Innovate your career as you design and maintain mission-critical software for defense financial systems. Lead a growing team, integrate AI capabilities, and ensure compliance in both classified and un...
1 week ago
Product Sales Security Specialist - Enterprise - New York
$165K - $180K *
Join a team that's driving cybersecurity sales growth by leveraging your expertise to build relationships, advise clients, and deliver innovative security solutions. Collaborate across teams to enhanc...
1 week ago
Staff / Senior Data Center Security Engineer
$320K - $405K *
Lead the charge in shaping security engineering across multiple domains, designing and implementing controls, and ensuring compliance. Collaborate with teams to automate processes and enhance security...
1 week ago
$95K - $115K *
Execute comprehensive project controls to ensure timely, budget-compliant project completion. Collaborate with teams to analyze financial data, manage forecasts, and report on project progress across...
2 weeks ago
$90K - $110K *
Join a team that's dedicated to enhancing HR data integration. Leverage your Workday expertise to design, implement, and maintain seamless connections between systems, ensuring data integrity and perf...
1 week ago
Enterprise Training - Advisor I
$75K - $104K *
Champion the design and delivery of impactful training programs for sales professionals in the restaurant industry, enhancing their knowledge and skills to effectively position innovative solutions an...
1 week ago
$127K - $206K *
Empower customer success by leading strategic service delivery for major accounts. Drive adoption of security solutions, collaborate with C-suite leaders, and manage the entire services lifecycle to m...
2 weeks ago
$120K - $165K *
Unlock potential by harnessing your expertise as a Senior .NET Developer, driving the evolution of high-availability applications in a cloud-native environment, leading projects, mentoring teams, and...
Reposted 5 days ago
Air Traffic Training Adaptation Specialist
$110K - $130K *
Join our team to provide critical support for air traffic modernization projects, enhancing communication and training for effective system installation and deployment, while ensuring operational exce...
Reposted 4 days ago
$93K - $125K *
Join a dynamic team as a technical resource, enhancing enterprise applications and infrastructure services. Drive operational excellence, support cross-functional initiatives, and ensure reliable, sec...
2 weeks ago
Strategic Solution Sales Executive, Public Sector - Cybersecurity
$140K - $185K *
Champion strategic growth by driving solution sales within key enterprise accounts. Collaborate with cross-functional teams to identify opportunities, articulate value, and influence client transforma...
3 weeks ago
Senior Information Assurance Analyst / Program Manager
$110K - $130K *
Empower your career by leading the Information Assurance program for critical Army systems. Oversee compliance, manage security processes, and collaborate with stakeholders to ensure robust cybersecur...
1 week ago
$100K - $120K *
Engage in designing and implementing robust cybersecurity solutions while managing security technologies and cloud services. Collaborate across teams to ensure operational performance and support clie...
Reposted 4 weeks ago
$80K - $95K *
Join a team that's driving innovation in Electrification sales. You'll identify opportunities, educate clients, and collaborate with product managers to enhance market share and customer satisfaction...
1 week ago
Enterprise Active Directory & Email Services Lead
$120K - $145K *
Unlock your potential as a technical leader driving enterprise identity and messaging services. Manage a talented team of engineers, ensuring reliable operations and security in a hybrid environment w...
Reposted 1 week ago
AI Infrastructure DC Design Engineer III
$98K - $154K *
Unlock potential by leading the design of complex data hall infrastructure. This role combines technical expertise with project leadership, mentoring, and cross-team coordination to deliver innovative...
4 weeks ago
AI Infrastructure DC Design Engineer III
$98K - $154K *
Shape the future of data center infrastructure by leading complex design projects, mentoring teams, and ensuring adherence to quality standards while driving innovative solutions in a collaborative en...
4 weeks ago
AI Infrastructure DC Design Engineer III
$98K - $154K *
Grow your career with a leading role in designing complex data hall infrastructures. Leverage your expertise to lead projects, mentor teams, and ensure adherence to design standards while optimizing d...
4 weeks ago
Client Services Executive - GSP
$130K - $150K *
Join a team that's driving growth in enterprise services by developing strategies and leading engagements with Global Service Providers. Collaborate with top-tier clients to enhance service delivery a...
4 weeks ago
$115K - $130K *
Unlock your potential as a Technical Sourcer, driving talent acquisition across Engineering, Product, and Design. Build pipelines, engage candidates, and collaborate with teams to identify top-tier ta...
Reposted 3 weeks ago
Sr. Solutions Architect - Technical/Platform
$124K - $187K *
Join a dynamic team to define and guide technical direction across platforms, ensuring scalable, secure solutions that align with business outcomes. Collaborate with cross-functional teams to resolve...
4 days ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.