Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$85K - $134K *

Manage moderate-complexity data hall designs and infrastructure projects, driving operational improvements and design optimizations while collaborating with cross-functional teams to ensure efficient...

Tennessee, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $134K *

Design and optimize medium-complexity data hall infrastructure, enhancing operational efficiency while collaborating with cross-functional teams to ensure compliance and support project delivery...

Tennessee, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $134K *

Engage in the design and optimization of data hall infrastructure, managing moderate-complexity projects while collaborating with cross-functional teams to enhance operational efficiency and scalabili...

Tennessee, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$181K - $208K *

Drive enterprise transformation and AI adoption by leading cross-functional teams, aligning strategic priorities with measurable outcomes, and fostering collaboration across business and technology se...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$82K - $172K *

Innovate your career as you design and maintain mission-critical software for defense financial systems. Lead a growing team, integrate AI capabilities, and ensure compliance in both classified and un...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $180K *

Join a team that's driving cybersecurity sales growth by leveraging your expertise to build relationships, advise clients, and deliver innovative security solutions. Collaborate across teams to enhanc...

Albany, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$320K - $405K *

Lead the charge in shaping security engineering across multiple domains, designing and implementing controls, and ensuring compliance. Collaborate with teams to automate processes and enhance security...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Execute comprehensive project controls to ensure timely, budget-compliant project completion. Collaborate with teams to analyze financial data, manage forecasts, and report on project progress across...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $110K *

Join a team that's dedicated to enhancing HR data integration. Leverage your Workday expertise to design, implement, and maintain seamless connections between systems, ensuring data integrity and perf...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $104K *

Champion the design and delivery of impactful training programs for sales professionals in the restaurant industry, enhancing their knowledge and skills to effectively position innovative solutions an...

Maryland, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $206K *

Empower customer success by leading strategic service delivery for major accounts. Drive adoption of security solutions, collaborate with C-suite leaders, and manage the entire services lifecycle to m...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $165K *

Unlock potential by harnessing your expertise as a Senior .NET Developer, driving the evolution of high-availability applications in a cloud-native environment, leading projects, mentoring teams, and...

United StatesRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Join our team to provide critical support for air traffic modernization projects, enhancing communication and training for effective system installation and deployment, while ensuring operational exce...

Oklahoma City, OKRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$93K - $125K *

Join a dynamic team as a technical resource, enhancing enterprise applications and infrastructure services. Drive operational excellence, support cross-functional initiatives, and ensure reliable, sec...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $185K *

Champion strategic growth by driving solution sales within key enterprise accounts. Collaborate with cross-functional teams to identify opportunities, articulate value, and influence client transforma...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Empower your career by leading the Information Assurance program for critical Army systems. Oversee compliance, manage security processes, and collaborate with stakeholders to ensure robust cybersecur...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Engage in designing and implementing robust cybersecurity solutions while managing security technologies and cloud services. Collaborate across teams to ensure operational performance and support clie...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's driving innovation in Electrification sales. You'll identify opportunities, educate clients, and collaborate with product managers to enhance market share and customer satisfaction...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Unlock your potential as a technical leader driving enterprise identity and messaging services. Manage a talented team of engineers, ensuring reliable operations and security in a hybrid environment w...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $154K *

Unlock potential by leading the design of complex data hall infrastructure. This role combines technical expertise with project leadership, mentoring, and cross-team coordination to deliver innovative...

Texas, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $154K *

Shape the future of data center infrastructure by leading complex design projects, mentoring teams, and ensuring adherence to quality standards while driving innovative solutions in a collaborative en...

Texas, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $154K *

Grow your career with a leading role in designing complex data hall infrastructures. Leverage your expertise to lead projects, mentor teams, and ensure adherence to design standards while optimizing d...

Texas, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Join a team that's driving growth in enterprise services by developing strategies and leading engagements with Global Service Providers. Collaborate with top-tier clients to enhance service delivery a...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $130K *

Unlock your potential as a Technical Sourcer, driving talent acquisition across Engineering, Product, and Design. Build pipelines, engage candidates, and collaborate with teams to identify top-tier ta...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$124K - $187K *

Join a dynamic team to define and guide technical direction across platforms, ensuring scalable, secure solutions that align with business outcomes. Collaborate with cross-functional teams to resolve...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.