Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$146K - $271K *

Empower a high-performing team to deliver innovative risk solutions, driving sales strategy and enhancing customer experience through effective leadership and collaboration across functions. Shape the...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Media

$77K - $101K *

Join a team that's dedicated to optimizing licensing and renewals. Leverage your expertise in VMware/Broadcom to enhance customer retention and drive sales growth through effective account management...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's enhancing cybersecurity by implementing and optimizing privileged access solutions. Collaborate with cross-functional teams to secure critical infrastructure and protect sensitive c...

Philadelphia, PARemote

2 days ago

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Unlock potential by providing technical support throughout the commissioning lifecycle of mission-critical facilities. Collaborate with engineers and stakeholders to ensure successful execution of com...

New Jersey, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Unlock the potential of enterprise data by designing governance frameworks, ensuring data quality, and collaborating across teams to enhance operational efficiency and business outcomes. Drive impactf...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Deliver innovative solutions as a MECM Engineer, enhancing enterprise IT services for the Department of the Air Force. Collaborate with a skilled team to implement scalable endpoint management solutio...

Chantilly, VARemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Drive revenue growth by leading a high-performing sales team focused on acquiring new clients in managed services. Collaborate with marketing to develop effective prospecting campaigns and establish p...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$72K - $95K *

Contribute to public safety operations as a technical expert, enhancing user experience through UAS product demonstrations, training, and support. Travel extensively to engage clients, ensuring operat...

CanadaRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $150K *

Transform technology operations by leading IT and cybersecurity strategies, ensuring secure, scalable systems while enhancing employee support in a dynamic, remote-first environment. Collaborate acros...

RemoteRemote

4 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$63K - $129K *

Transform security operations by automating ICAM workflows and enhancing Zero Trust policies. Collaborate with cross-functional teams to build secure, scalable solutions that strengthen enterprise sec...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $138K *

Lead the charge in transforming complex data into actionable insights through innovative dashboards and AI-driven analytics, enhancing operational efficiency and strategic decision-making across cross...

Aberdeen Proving Ground, MDRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead the charge in delivering innovative ICT solutions for Data Center projects. Oversee a skilled team, manage complex assignments, and develop tailored strategies to meet client needs in a dynamic...

Arlington, VARemote

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $220K *

Elevate your technology sales career by driving growth in the SLED market. Leverage your relationships and expertise to develop strategies, generate new business, and close complex IT solutions with l...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $220K *

Drive growth in the SLED market by leveraging your technology sales expertise. Build relationships, develop strategies, and close complex IT solutions while collaborating with top manufacturers to ach...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $198K *

Lead the transformation of 1LMX product solutions across the enterprise, collaborating with stakeholders to align capabilities with business needs, manage risks, and ensure successful deployment while...

Three Rivers, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$117K - $195K *

Champion innovative automation solutions by analyzing and documenting business processes. Collaborate with cross-functional teams to optimize workflows and deliver high-quality RPA implementations tha...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Empower your career by joining a dynamic team focused on enhancing IT operations. Leverage your expertise in Momentum Financials to drive impactful solutions and collaborate with stakeholders in a hig...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $189K *

Lead the charge in safeguarding SAP environments by designing, implementing, and maintaining security roles and authorizations across various SAP platforms, ensuring compliance and risk mitigation whi...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $189K *

Elevate your career as you design, implement, and maintain SAP security roles across various platforms while ensuring compliance and optimizing security frameworks in a collaborative environment...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $158K *

Support SAP security in a DoD IL5 S/4HANA environment, enhancing Zero Trust architecture and system security. Collaborate with cyber and audit teams to solve complex challenges and ensure mission-crit...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in enhancing security for a complex federal platform, safeguarding cloud infrastructure and sensitive data. Collaborate within an Agile team to design, implement, and automate robust s...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $161K *

Join a team that's shaping the future of cloud IT by designing secure, scalable systems. Collaborate across the organization to implement innovative solutions and drive operational excellence, leverag...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's leading Cyber Security Operations, protecting vital information assets and systems. Drive strategic initiatives, manage a skilled team, and enhance security governance while collabo...

CanadaRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.