Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$80K - $95K *

Innovate client support solutions by diagnosing and resolving technical issues, managing platform migrations, and enhancing customer satisfaction through proactive service and continuous improvement...

Salt Lake City, UTRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Champion innovative solutions by evaluating customer needs and delivering technical expertise. Collaborate with teams to manage complex projects, ensuring effective application solutions and driving r...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$84K - $124K *

Drive the evolution of Cyber Defense by engineering and automating security operations, enhancing incident response, and maintaining enterprise security platforms to ensure robust protection and swift...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Manage overnight SAP BW data loads, ensuring seamless execution and prompt error resolution. Collaborate with cross-functional teams to optimize performance and maintain data integrity during critical...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$70K - $105K *

Optimize provisioning strategies for mission-critical SATCOM systems. Collaborate with cross-functional teams to ensure operational readiness and minimize downtime through effective logistics support...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$72K - $109K *

Drive innovation in field services technology by managing product vision, strategy, and delivery. Collaborate with cross-functional teams to create solutions that enhance energy efficiency programs an...

Texas, USRemote

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Shape the future of AI security by testing connectors and platforms, ensuring compliance with Minimum Hardening Requirements. Collaborate with teams to translate findings into actionable insights and...

Georgia, USRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$97K - $121K *

Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $170K *

Elevate employee experiences by leading the design and implementation of integrated HR Service Delivery solutions leveraging ServiceNow and Microsoft technologies...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$149K - $201K *

Lead the delivery and optimization of high-performance computing services, ensuring reliability and compliance while managing client relationships and operational issues. Drive continuous improvement...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$82K - $87K *

Contribute to a dynamic security team focused on safeguarding institutional data. You'll enhance security protocols, manage access controls, and collaborate with various teams to ensure compliance and...

Indiana, USRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$104K - $143K *

Join a team that's driving strategic cybersecurity initiatives to enhance security posture, reduce risk, and achieve compliance. Collaborate across technical and business domains to ensure successful...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$150K - $164K *

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive cybersecurity excellence by leading a dedicated team in 24/7 operations, overseeing investigations, enhancing team performance, and fostering continuous improvement in security processes and inc...

Tennessee, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $240K *

Deliver large-scale infrastructure programs from strategy to execution, ensuring client satisfaction and financial performance. Lead diverse teams, manage risks, and build executive relationships to d...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$63K - $105K *

Unlock your potential by contributing to SAP Integration Development, where you'll design, test, and support software solutions in a collaborative remote environment, ensuring seamless system communic...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Lead the charge in delivering advanced application support and development for the ServiceNow platform. Collaborate with cross-functional teams to enhance functionality, resolve complex issues, and en...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive innovation in digital experiences by building and optimizing high-performing web applications. Collaborate with creative teams to enhance customer engagement across platforms while managing the...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Empower Members by providing expert cybersecurity risk management analysis and advisory support. Collaborate with stakeholders to enhance cybersecurity posture through assessments, training, and polic...

Texas, USRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$175K - $200K *

Lead the charge in transforming automation and workflows to enhance productivity and scalability. Drive strategic initiatives, foster team collaboration, and ensure impactful solutions are adopted acr...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$170K - $185K *

Drive impactful IT program initiatives for Federal and SLED Governments, overseeing planning, execution, and financial management while fostering client relationships and identifying growth opportunit...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$118K - $219K *

Lead the charge in delivering complex IT capabilities within secure environments. Oversee program management, systems architecture, and vendor relations while ensuring compliance and effective communi...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $170K *

Advance your career by supporting a critical modernization effort, ensuring a reliable, secure, and scalable Kubernetes-based platform for big-data processing. Collaborate with cross-functional teams...

Bethesda, MDRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive innovation in web development by creating and maintaining robust Drupal applications. Collaborate across teams to ensure quality delivery and support for content management systems, enhancing us...

Arkansas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Innovate the management of Windows-based environments, ensuring security and compliance while integrating on-premises applications with Azure services. Drive operational excellence through routine mai...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.