IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
$80K - $95K *
Innovate client support solutions by diagnosing and resolving technical issues, managing platform migrations, and enhancing customer satisfaction through proactive service and continuous improvement...
3 days ago
Senior Specialist, Application
$88K - $105K *
Champion innovative solutions by evaluating customer needs and delivering technical expertise. Collaborate with teams to manage complex projects, ensuring effective application solutions and driving r...
1 week ago
Security Operations Engineer II
$84K - $124K *
Drive the evolution of Cyber Defense by engineering and automating security operations, enhancing incident response, and maintaining enterprise security platforms to ensure robust protection and swift...
2 weeks ago
$80K - $95K *
Manage overnight SAP BW data loads, ensuring seamless execution and prompt error resolution. Collaborate with cross-functional teams to optimize performance and maintain data integrity during critical...
Yesterday
Provisioner Specialist- REMOTE
$70K - $105K *
Optimize provisioning strategies for mission-critical SATCOM systems. Collaborate with cross-functional teams to ensure operational readiness and minimize downtime through effective logistics support...
1 week ago
$72K - $109K *
Drive innovation in field services technology by managing product vision, strategy, and delivery. Collaborate with cross-functional teams to create solutions that enhance energy efficiency programs an...
3 days ago
Cybersecurity Senior Analyst | AI Security
$110K - $130K *
Shape the future of AI security by testing connectors and platforms, ensuring compliance with Minimum Hardening Requirements. Collaborate with teams to translate findings into actionable insights and...
4 days ago
$97K - $121K *
Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...
3 weeks ago
$150K - $170K *
Elevate employee experiences by leading the design and implementation of integrated HR Service Delivery solutions leveraging ServiceNow and Microsoft technologies...
Reposted 6 days ago
HPC (High-Performance Computing) Service Delivery Manager
$149K - $201K *
Lead the delivery and optimization of high-performance computing services, ensuring reliability and compliance while managing client relationships and operational issues. Drive continuous improvement...
1 week ago
$82K - $87K *
Contribute to a dynamic security team focused on safeguarding institutional data. You'll enhance security protocols, manage access controls, and collaborate with various teams to ensure compliance and...
4 days ago
Senior IT Project Manager Cybersecurity
$104K - $143K *
Join a team that's driving strategic cybersecurity initiatives to enhance security posture, reduce risk, and achieve compliance. Collaborate across technical and business domains to ensure successful...
Yesterday
Service Delivery Manager - Security & Governance
$150K - $164K *
Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...
2 weeks ago
Cybersecurity Operations Supervisor 3rd Shift
$110K - $130K *
Drive cybersecurity excellence by leading a dedicated team in 24/7 operations, overseeing investigations, enhancing team performance, and fostering continuous improvement in security processes and inc...
2 weeks ago
$200K - $240K *
Deliver large-scale infrastructure programs from strategy to execution, ensuring client satisfaction and financial performance. Lead diverse teams, manage risks, and build executive relationships to d...
Yesterday
Junior SAP Integration Developer
$63K - $105K *
Unlock your potential by contributing to SAP Integration Development, where you'll design, test, and support software solutions in a collaborative remote environment, ensuring seamless system communic...
Reposted 1 month ago
Journeyman Application Developer
$100K - $130K *
Lead the charge in delivering advanced application support and development for the ServiceNow platform. Collaborate with cross-functional teams to enhance functionality, resolve complex issues, and en...
Today
$100K - $120K *
Drive innovation in digital experiences by building and optimizing high-performing web applications. Collaborate with creative teams to enhance customer engagement across platforms while managing the...
4 weeks ago
$80K - $95K *
Empower Members by providing expert cybersecurity risk management analysis and advisory support. Collaborate with stakeholders to enhance cybersecurity posture through assessments, training, and polic...
2 days ago
Director Automation and Enablement
$175K - $200K *
Lead the charge in transforming automation and workflows to enhance productivity and scalability. Drive strategic initiatives, foster team collaboration, and ensure impactful solutions are adopted acr...
Today
$170K - $185K *
Drive impactful IT program initiatives for Federal and SLED Governments, overseeing planning, execution, and financial management while fostering client relationships and identifying growth opportunit...
1 week ago
IT Program Stf - E4- TS/SCI Required
$118K - $219K *
Lead the charge in delivering complex IT capabilities within secure environments. Oversee program management, systems architecture, and vendor relations while ensuring compliance and effective communi...
3 weeks ago
DevOps Platform Engineer and Linux Systems Administrator
$90K - $170K *
Advance your career by supporting a critical modernization effort, ensuring a reliable, secure, and scalable Kubernetes-based platform for big-data processing. Collaborate with cross-functional teams...
Today
$110K - $130K *
Drive innovation in web development by creating and maintaining robust Drupal applications. Collaborate across teams to ensure quality delivery and support for content management systems, enhancing us...
2 weeks ago
$88K - $105K *
Innovate the management of Windows-based environments, ensuring security and compliance while integrating on-premises applications with Azure services. Drive operational excellence through routine mai...
Today
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.