IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$135K - $160K *

Unlock innovation by designing backend services in Python and enhancing AI-powered search solutions. Collaborate in agile teams to create impactful enterprise search products while mentoring peers and...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Unlock potential by joining a dynamic team as a key technical resource, ensuring operational excellence and system reliability within IBM infrastructure while collaborating with cross-functional teams...

Louisiana, USRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion digital transformation initiatives within the Submarine Industrial Base, enhancing readiness and performance through data analytics. Collaborate with cross-functional teams to deliver actiona...

Washington, DCRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$105K - $170K *

Unlock exceptional communication and cybersecurity support as you bridge technical incident response with customer engagement, ensuring proactive guidance and clarity during active incidents for an ou...

California, USRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Join a dynamic team to lead design and optimization of enterprise security controls. Focus on guarding data and networks utilizing advanced Palo Alto solutions while collaborating across various techn...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $192K *

Join a team that's implementing robust security controls across multiple brands, safeguarding employees and enhancing productivity through automation and secure practices. Collaborate globally while l...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $135K *

Elevate your career by leading large-scale Healthcare IT programs, partnering with C-suite stakeholders to ensure delivery excellence and strategic oversight. Drive financial performance and mentor te...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $141K *

Pioneer excellence in program management by leading large-scale Healthcare IT initiatives. Collaborate with C-suite stakeholders to ensure strategic delivery, financial performance, and risk managemen...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$130K - $150K *

Join a dynamic team to lead risk management for large-scale construction projects. Drive risk identification, reporting, and mitigation strategies while collaborating with diverse stakeholders to ensu...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $150K *

Drive risk management excellence by leading comprehensive assessments and reporting for large-scale construction projects. Collaborate with diverse teams to identify, mitigate, and escalate risks, ens...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$77K - $101K *

Join a team that's dedicated to optimizing licensing and renewals. Leverage your expertise in VMware/Broadcom to enhance customer retention and drive sales growth through effective account management...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Partner with us to bridge marketing and technology, defining business requirements and supporting data-driven campaigns across onboarding, lead generation, and product enrollment initiatives for optim...

Columbia, SCRemote

2 days ago

  •   Less than 5 years exp.  •   Staffing

$75K - $126K *

Champion client success by managing key financial services accounts, driving strategic initiatives, and fostering executive relationships to enhance retention and growth. Collaborate across teams to d...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Join a team that's enhancing cybersecurity across critical systems and services. This role combines hands-on security engineering and collaboration to protect technology environments against evolving...

Eugene, ORRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive your career with a role focused on firmware validation, engaging in test strategy development, and collaborating with cross-functional teams to ensure the quality and performance of firmware thr...

Washington, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $150K *

Elevate security posture by driving the design and implementation of Zero Trust solutions. Play a pivotal role in enhancing enterprise cybersecurity for DoD clients, ensuring compliance with standards...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $155K *

Transform client implementations by leading project scoping, defining solutions, and ensuring successful execution. Collaborate with teams to align business needs with technology, while managing multi...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$187K - $224K *

Lead the charge in managing complex technical solutions across multiple workstreams, ensuring seamless integration and delivery for a high-stakes federal program. Drive risk management and stakeholder...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Unlock potential by architecting innovative financial solutions. As a software engineer, collaborate with diverse teams to build reliable applications that transform customer experiences and streamlin...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's redefining product marketing for corporate internal audit. You'll bridge product and go-to-market teams, ensuring alignment and effective communication in a fast-paced environment w...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $173K *

Drive cross-functional collaboration to ensure high-quality software delivery. Lead and mentor a team of engineers while optimizing processes and fostering a culture of innovation and continuous impro...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$168K - $285K *

Lead the development of Test & Code Coverage capabilities, transforming complex challenges into actionable strategies. Collaborate with cross-functional teams to enhance software quality and streamlin...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $145K *

Join a team that's revolutionizing cloud infrastructure by designing tools for automation and efficiency. Contribute to impactful AI systems and play a key role in optimizing costs and ensuring robust...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in shaping a new Technical Program Management team, guiding TPMs to deliver impactful results while fostering collaboration across Engineering and Product. Drive strategic planning and...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.