IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$95K - $115K *

Lead Protection & Controls projects from kickoff to closeout, ensuring high-quality engineering deliverables and effective customer coordination. Collaborate with teams to manage project risks and del...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$92K - $115K *

Transform Technology operations by designing and implementing automation solutions that enhance efficiency, reduce manual tasks, and support continuous improvement across various teams and projects...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Transform your career by leading Microsoft Cloud security projects, deploying SIEM and XDR solutions, and enhancing customer environments. Collaborate with a dynamic team to drive innovation in Manage...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $229K *

Join a team that's shaping the future of insurance technology by leading engineering efforts, collaborating with cross-functional teams, and driving strategic initiatives to enhance product effectiven...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $105K *

Unlock potential by joining our Embedded Payments team to build scalable, cloud-native payment solutions. Collaborate across the stack to enhance user experiences and drive impactful software developm...

Kansas City, MORemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform order management processes by leading cross-functional teams in large-scale commerce projects. Drive system design and integration across regions, ensuring seamless order lifecycle and fulfi...

Georgia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $199K *

Drive innovation as a senior technical leader, overseeing platform architecture and developer experience design while ensuring seamless integrations across enterprise cloud solutions...

Raleigh, NCRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in developing core systems that empower users to engage with diverse news perspectives. Collaborate closely with a small, agile team to design, build, and enhance backend services, ens...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$85K - $135K *

Support growth by coaching client-facing professionals to enhance pipelines, advance opportunities, and strengthen client relationships. Collaborate with leaders to execute strategies and drive measur...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$165K - $220K *

Pioneer innovative solutions by collaborating with defense clients to operationalize real-time intelligence. Design and deploy data pipelines and applications on Palantir Foundry, ensuring mission-cri...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $130K *

Join our dynamic team as we drive AI adoption forward! You'll coordinate training engagements, manage events, and enhance team communications, all while supporting our mission to innovate and improve...

New Jersey, USRemote

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$83K - $118K *

Unlock your potential by leading complex IT/SaaS projects, driving execution, and enhancing business processes. Collaborate with diverse teams to ensure project success while utilizing Agile methodolo...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $190K *

Lead the charge in shaping data platform strategies and governance, driving innovative solutions and team development. Collaborate with partners to enhance AI readiness and ensure successful technical...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Transform AI agent systems by owning technical decisions and delivery from design to production. Collaborate with stakeholders, develop workflows, and ensure reliability while mentoring engineers and...

Georgia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $147K *

Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Unlock potential by designing and building scalable backend systems using Python. Collaborate with a dynamic team to enhance cloud-native applications and optimize performance in a distributed environ...

Dallas, TXRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $192K *

Help us empower customers to innovate in communications as a Principal Presales Engineer. Drive technical pre-sales engagements, establish trust, and provide solutions. Collaborate with teams to desig...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$97K - $121K *

Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $155K *

Lead the development of innovative Generative AI solutions, overseeing end-to-end processes from design to deployment. Collaborate with cross-functional teams to enhance enterprise systems and ensure...

Florida, USRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team ensuring EHR system security through effective management of access controls, security audits, and compliance with regulations. Collaborate with IT and clinical teams to protect pa...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$179K - $228K *

Join a team of engineers solving complex networking and security challenges through low-level software development for critical communication systems. Engage in hands-on programming that directly impa...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Transform your career by leading complex design change projects from inception to execution. Collaborate with cross-functional teams, manage substantial budgets, and drive innovation in a fast-paced e...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $220K *

Elevate your career by leading a dynamic sales team to drive revenue growth, build strategic relationships, and implement innovative sales strategies across the Midwest region. Partner with us to insp...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Champion security excellence by driving secure SDLC practices, managing compliance, and leading incident response. Collaborate with DevOps and ensure robust risk management practices to protect vital...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $169K *

Join a team that's shaping the future of software applications by providing technical expertise and customer solutions. Collaborate with cross-functional teams to drive product development and enhance...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.