IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$120K - $145K *

Optimize runtime authorization strategies across diverse segments, driving technical wins and enabling Sales Engineers. Leverage deep IAM and PAM expertise to deliver impactful solutions, ensuring com...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Innovate your career by joining a dynamic team focused on transformative omnichannel engagement, creating impactful software solutions for the pharmaceutical sector, and enhancing HCP interactions thr...

Pennsylvania, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$106K - $198K *

Create innovative data solutions by delivering full-stack capabilities across the data lifecycle. Collaborate with teams to design, implement, and optimize data processing pipelines that ensure accura...

Stratford, CTRemote

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$116K - $174K *

Join a team that's driving innovation in functional and technical solutions. Leverage your extensive experience to lead cross-functional teams, shape strategic goals, and enhance business processes th...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Transform customer experiences by leading onboarding, driving adoption, and ensuring success through proactive engagement and technical expertise. Build strong relationships with diverse stakeholders...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Drive the design, deployment, and maintenance of cloud infrastructure, enhancing developer experience and operational reliability. Collaborate on CI/CD improvements and lead small-scale projects while...

Austin, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $172K *

Grow your career with a team that's driving public sector digital transformation by providing expert solutions and support to government clients, enhancing their DevSecOps and MLOps practices while al...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock your potential by leading technical execution of Electrification Solutions projects. Drive safety, quality, and customer satisfaction while managing resources and risks to ensure project succes...

Texas, USRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $125K *

Lead the charge in managing complex projects for a federal data analytics platform, ensuring operational excellence through effective communication, risk management, and collaboration across teams whi...

Virginia, USRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $129K *

Join a team that's dedicated to innovative structural engineering solutions. Leverage your expertise in materials and design to tackle complex challenges in power transmission upgrades, ensuring clien...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$145K - $175K *

Accelerate your career by architecting innovative IT operations solutions. Lead the design and implementation of advanced ServiceNow capabilities, ensuring high accuracy and integration across enterpr...

Illinois, USRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$63K - $129K *

Transform security operations by automating ICAM workflows and enhancing Zero Trust policies. Collaborate with cross-functional teams to build secure, scalable solutions that strengthen enterprise sec...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Unlock potential by leading the development of innovative AI applications. Collaborate with cross-functional teams to architect solutions, mentor engineers, and ensure reliable, secure systems that al...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $154K *

Transform customer experiences by bridging engineering and support teams, driving technical issue resolution, and enhancing product deployment. Own the bug-resolution lifecycle while empowering teams...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead our vulnerability management and security operations program, shaping it from the ground up. Collaborate with a small Trust team to enhance our security posture and ensure compliance while automa...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead a dynamic team of Solutions Engineers driving technical success and customer engagement. Collaborate with sales and engineering, ensuring high performance and strategic impact throughout the cust...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Tackle complex challenges as a Staff Backend Engineer, designing scalable, secure distributed systems. Leverage your Python expertise to build cloud-native applications that enhance core services in a...

Toronto, ONRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Transform healthcare project management by leading complex construction initiatives. Collaborate with clients to ensure project success from planning to completion, while managing resources, budgets...

Boston, MARemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $240K *

Transform cloud platforms by leading teams to deliver seamless agentic workload solutions. Foster collaboration, drive innovation, and mentor engineers while shaping a culture of technical excellence...

Georgia, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $189K *

Elevate your career as you design, implement, and maintain SAP security roles across various platforms while ensuring compliance and optimizing security frameworks in a collaborative environment...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $160K *

Drive growth by managing key relationships and delivering innovative media solutions. Collaborate with internal teams to address customer needs, leading large sales opportunities and providing expert...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Advance your career by managing complex cybersecurity incidents, leading response efforts, and developing comprehensive incident reports. Collaborate with teams to enhance security protocols and condu...

Montreal, QCRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in incident management and response, driving effective remediation strategies and assessments. Collaborate with teams to formulate incident response plans, conduct training exercises...

Atlanta, GARemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to enhancing cybersecurity through expert incident management, response, and analysis. Lead global efforts, develop training scenarios, and create comprehensive reports to...

Vancouver, BCRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $138K *

Lead the charge in ensuring quality assurance for Field Engineering projects, acting as the key liaison among internal teams and customers. Oversee inspections, audits, and corrective actions to meet...

Virginia, USRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.