IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$95K - $115K *

Design and develop robust automated test frameworks for enterprise applications. Execute CI/CD integration, conduct systems analysis, and enhance software quality through effective validation strategi...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join our team to engineer high-quality automated test solutions, ensuring the reliability and performance of enterprise applications. Collaborate cross-functionally to deliver robust frameworks and le...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$89K - $144K *

Transform user experiences by providing advanced desktop support across multiple locations. Ensure efficient operation of devices and applications, troubleshoot issues, and collaborate with IT teams t...

Rockville, MDRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Grow your career with a dynamic role in network administration, focusing on design, implementation, and security of network infrastructures while managing projects and enhancing operational performanc...

Vernon, BCRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$105K - $231K *

Empower security excellence by leading ServiceNow implementations, ensuring compliance with NIST and FedRAMP standards, and enhancing platform security through innovative governance and risk managemen...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$96K - $173K *

Unlock potential by leading complex technical escalations and resolving high-severity hardware and network issues. Collaborate with teams to drive operational excellence on a global scale, ensuring op...

Cambridge, MARemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate user experience by designing and implementing high-performance UIs. Engage in collaborative architecture decisions while developing scalable, visually stunning applications that empower users...

Menlo Park, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$178K - $225K *

Join us to shape the future of enterprise mobility and endpoint security. In this hands-on role, you'll design, integrate, and enhance Microsoft Intune within a multi-partner environment, ensuring sec...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Manage and optimize cloud infrastructure solutions on Azure, focusing on Kubernetes and CI/CD pipelines. Collaborate with cross-functional teams to enhance production services, ensuring high availabil...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $100K *

Join a team that's dedicated to enhancing data pipeline stability and server administration for enterprise analytics systems. Support the transition of legacy data models into Tableau while ensuring c...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $145K *

Empower security and compliance within Microsoft cloud environments by engineering and managing robust security controls while fostering a proactive approach to risk assessment and improvement for org...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $149K *

Accelerate your career as a Cybersecurity Engineer, enhancing security tools, conducting risk assessments, and collaborating with teams to fortify defenses against threats. Drive incident response and...

Wrangell, AKRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$72K - $112K *

Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in transforming legacy messaging solutions to modern Google technologies. Utilize your expertise in Google Workspace migrations and project management to drive successful deployments a...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join us to design and develop secure backend services and APIs that enhance platform capabilities, drive enterprise adoption, and support innovative solutions leveraging AI and modern architecture...

Toronto, ONRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $124K *

Drive the evolution of Cyber Defense by engineering and automating security operations, enhancing incident response, and maintaining enterprise security platforms to ensure robust protection and swift...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Elevate your career by developing and supporting NCR Atleos financial software solutions for ATMs. Collaborate with teams to deliver complex solutions, ensuring quality and performance while providing...

Ontario, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $205K *

Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $120K *

Unlock your potential as a Solutions Engineer, guiding sales teams with expert network security advice, conducting training sessions, and supporting customer needs while driving professional services...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $95K *

Engineer secure enterprise infrastructure by designing, implementing, and maintaining robust security measures across on-premises and cloud environments, ensuring compliance with industry standards an...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Optimize real-time automation solutions across manufacturing and enterprise levels. Collaborate with engineering teams to design, implement, and enhance systems using diverse programming and design to...

Richmond, VARemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform your career by engineering innovative automation solutions across industries. Collaborate with a dynamic team to enhance operational efficiency and drive real-time information systems from t...

Raleigh, NCRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$92K - $110K *

Elevate your career by engineering real-time automation solutions across industries. Collaborate with a dynamic team to design, implement, and optimize systems that enhance operational efficiency and...

Philadelphia, PARemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$99K - $120K *

Build innovative building automation systems in a fast-paced, remote environment. Lead design projects while mentoring junior engineers, collaborating with diverse teams to ensure high-quality deliver...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.