IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$80K - $100K *

Empower People Operations by optimizing processes across the employee lifecycle. Collaborate cross-functionally to enhance efficiency, drive improvements, and maintain high-quality HR services while s...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Transform client businesses by leading AI strategy and implementation. Drive impactful consulting engagements, build trusted relationships, and leverage emerging technologies to deliver measurable out...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead transformative AI consulting engagements, driving business value through innovative strategies and solutions. Collaborate with clients to assess processes, develop roadmaps, and implement AI tech...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$126K - $208K *

Partner with us to drive global GTM strategies and co-innovate solutions in the Autonomous Workforce sector, leveraging ServiceNow technologies. Lead partner alignment to optimize opportunities, enhan...

Silver Spring, MDRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Drive innovation as a Staff Cloud Platform Engineer, enhancing cloud capabilities and leading teams to deliver exceptional deployment experiences through automation and modern tooling...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $144K *

Lead the charge in client acquisition and revenue growth for critical infrastructure projects, driving end-to-end sales lifecycle and building trusted partnerships across data center automation for hi...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$98K - $155K *

Optimize mission-critical satellite communications systems through installation, testing, and maintenance. Collaborate with diverse teams to ensure operational readiness and reliability across global...

Virginia Beach, VARemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$104K - $156K *

Drive the optimization and enhancement of our cloud-based HRIS by collaborating with business units and HR leaders to ensure system efficiency, user experience, and alignment with strategic objectives...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Transform structural engineering solutions by designing and analyzing systems for mission-critical environments. Collaborate with cross-functional teams to ensure safety, compliance, and efficiency in...

Texas, USRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $155K *

Lead the charge in enhancing incident management practices across global data centers. Collaborate with teams to develop standards, improve processes, and drive operational excellence, ensuring effect...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $210K *

Lead mechanical design initiatives for construction projects, focusing on data centers. Collaborate with clients and teams to ensure high-quality delivery, manage project phases, and innovate solution...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$132K - $238K *

Unlock potential by leading the design and integration of cutting-edge electrical systems for data centers. Coordinate multi-disciplinary teams to ensure high-performance solutions in power distributi...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$97K - $145K *

Empower operational excellence by managing day-to-day business functions, driving performance, and leading a high-performing team in the autonomous vehicle sector. Ensure compliance, foster innovation...

Detroit, MIRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$77K - $92K *

Collaborate with cross-functional teams to develop innovative healthcare analytics applications, ensuring high-quality solutions that drive performance and value for clients in a dynamic, fast-paced e...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead network engineering efforts to enhance tactical capabilities in air defense systems. Collaborate with multidisciplinary teams to ensure secure information exchange and compliance across all phase...

Huntsville, ALRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$180K - $220K *

Transform regional sales performance by leading a high-impact team, fostering key relationships, and strategizing growth initiatives to exceed targets and drive revenue in the South Central market...

Austin, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate quality and automation efforts for enterprise deployments. Collaborate with customers and engineering to develop a robust QA function using agentic tooling, ensuring consistent environments an...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $102K *

Lead the charge in managing end-to-end customer projects, ensuring successful delivery through effective communication, careful planning, and collaboration with stakeholders to uphold project quality...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $125K *

Lead the charge in managing D365 programs, ensuring client satisfaction and project success. Oversee teams, drive commercial growth, and align solutions with business goals while maintaining strong re...

New Jersey, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Transform technical hiring by owning the full-cycle recruitment process. Collaborate with leadership to build a sourcing strategy, assess candidates, and enhance the candidate experience while scaling...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$202K - $257K *

Lead the charge in delivering innovative solutions as a Solutions Engineer, collaborating with account teams to drive customer success through technical expertise in networking, security, and cloud te...

Glendale, CARemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$114K - $155K *

Transform the testing landscape by developing automated solutions for AI products. Collaborate with cross-functional teams to enhance testing strategies, ensuring quality and reliability in a fast-pac...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive operational excellence by designing and maintaining secure, scalable infrastructure. Collaborate with cross-functional teams to enhance deployment processes and system observability, ensuring re...

Hoboken, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$166K - $238K *

Lead a dynamic team of engineers in cloud operations, driving reliability and automation. Collaborate across departments to optimize performance and enhance mission-critical services for government cl...

Minneapolis, MNRemote

3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.