IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$125K - $150K *

Lead the charge in delivering innovative remedial systems design solutions. Collaborate with multidisciplinary teams, providing technical leadership and strategic direction for diverse environmental p...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $95K *

Optimize your career by providing critical analytical support for hardware and software installations across various platforms, ensuring compliance with regulations and enhancing operational efficienc...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$141K - $208K *

Join a team that's redefining compliance and communications by developing scalable, cloud-native systems. You'll design impactful features, optimize performance, and mentor others while navigating com...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Champion the maintenance and support of existing software products while ensuring stability and responsiveness to customer needs. Collaborate across teams to enhance features and contribute to future...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$186K - $232K *

Drive customer success by integrating innovative technology solutions, enhancing operational efficiency, and establishing strategic partnerships. Collaborate with teams to deliver impactful presentati...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Partner with us to lead multiple real estate projects in financial services, managing planning, execution, and closeout with a focus on MEP systems and automation. Your strategic insight will drive su...

Detroit, MIRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a team that's dedicated to delivering high-quality software solutions using C# and .NET technologies. Collaborate in an Agile environment to drive innovation and optimize performance while suppor...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $362K *

Drive innovation and develop cutting-edge technology solutions that impact a global market. Collaborate with teams to shape product strategies, mentor experts, and influence industry standards while e...

RemoteRemote

Reposted 1 month ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Drive innovation by developing and supporting our trading system software, focusing on low latency and high throughput solutions during US evening hours in a dynamic remote environment...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $260K *

Transform critical government software systems by leveraging your expertise in software engineering, collaborating with a team of talented professionals committed to delivering exceptional results in...

Hanover, MDRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$96K - $120K *

Accelerate progress at the forefront of digital banking by leading complex client implementations, resolving advanced technical issues, and ensuring successful delivery of innovative solutions that al...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform healthcare by engineering seamless data integrations between complex EHR systems and our innovative platform. Empower clinicians with actionable insights to enhance patient care and outcomes...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$123K - $205K *

Unlock potential by leading the design and evolution of complex CICS infrastructure solutions that underpin critical enterprise operations, leveraging your expertise to enhance performance and drive i...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Optimize and support database platforms, focusing on MySQL and SQL Server migrations to AWS. Lead performance tuning, replication, and maintenance while collaborating with developers to enhance databa...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Help us drive project success by managing AV integration projects from inception to completion, ensuring timely delivery, budget adherence, and client satisfaction while fostering collaboration within...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$185K - $210K *

Lead and optimize global technology services across Adobe and Salesforce ecosystems. Drive strategic direction, client delivery, and team growth in a fast-paced environment. Champion technical excelle...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$188K - $244K *

Transform your career by leading AI infrastructure initiatives, guiding executives through strategic architecture and value realization. Leverage your expertise to optimize data center design and driv...

RemoteRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$188K - $244K *

Shape the future of AI infrastructure by leading strategic consulting initiatives, guiding executives through complex transformations, and driving value realization in cloud and data architecture for...

RemoteRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$197K - $255K *

Lead the charge in AI transformation by optimizing data center design and accelerating value realization. Serve as a subject-matter expert, guiding strategic implementations and mentoring teams to dri...

RemoteRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$216K - $280K *

Transform AI infrastructure by leading strategic consulting initiatives, guiding executives through architecture and value realization, and mentoring teams to optimize cloud integration and data archi...

RemoteRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$177K - $229K *

Drive impactful AI transformations by leading strategic consulting initiatives. Collaborate with executives to optimize cloud architecture and deliver value-driven solutions, while mentoring teams and...

RemoteRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$188K - $244K *

Shape your career as a Principal Consultant, leading AI infrastructure transformations. Drive strategic initiatives, mentor teams, and deliver executive insights to optimize data center design and enh...

RemoteRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$112K - $179K *

Champion the Agentic AI platform by owning its end-to-end operations, ensuring secure, reliable, and scalable delivery through advanced CI/CD practices, AWS infrastructure, and Kubernetes management...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$160K - $190K *

Champion project control excellence by developing strategies, collaborating with teams, and optimizing performance to ensure successful project delivery within timelines and budgets. Lead initiatives...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$115K - $155K *

Drive innovative solutions by collaborating with account teams to identify, design, and implement technical strategies that enhance customer success and strengthen relationships across the Southeast r...

Atlanta, GARemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.