IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$120K - $145K *

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform client relationships by leveraging Epic expertise to enhance project success and mentor teams. Drive problem-solving initiatives and optimize workflows while ensuring high standards of commu...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$146K - $180K *

Lead the charge in designing secure, scalable systems that protect products and customer data. Collaborate across teams to embed security throughout the software development lifecycle and drive comple...

CanadaRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Drive your career with a leadership role overseeing direct sales across North America and EMEA. Lead a dynamic team focused on customer acquisition, account growth, and renewals while shaping tailored...

Seattle, WARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Elevate your career by joining a dynamic team as a Data Engineer, owning end-to-end data systems and driving platform modernization. You'll improve data reliability and work closely with cross-functio...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$122K - $183K *

Lead the enterprise IT Governance process, ensuring effective project delivery and stakeholder engagement. Oversee governance lifecycle, establish standards, and promote IT Governance awareness across...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of workplace safety by managing a comprehensive workers' compensation program across multiple states, ensuring compliance, and driving effective return-to-work initiatives for a diver...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive your career with impactful identity and access management solutions. Collaborate with teams and clients to enhance security and efficiency through innovative technology implementations and opera...

Tampa, FLRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $170K *

Innovate with AI to enhance HR software. Design and develop scalable web services, lead initiatives, and mentor engineers while focusing on user experience and collaboration in a dynamic environment...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $300K *

Transform enterprise operations by developing AI solutions tailored to customer needs. Engage directly with clients, manage the full technical lifecycle, and drive measurable improvements in AI perfor...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Join a dynamic team to build scalable web applications and APIs, leveraging modern technologies. Collaborate with cross-functional teams to create innovative solutions that enhance business workflows...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $120K *

Advance your career by managing complex construction projects, ensuring compliance with building codes, and leading teams in secure facility environments. This role emphasizes SCIF construction and ne...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$142K - $203K *

Design and optimize AI-ready networking infrastructures to support high-performance computing and data-intensive workloads. Collaborate with customers to assess, plan, and implement scalable solutions...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $136K *

Elevate your career by designing and developing high-performance systems that ensure security and reliability at scale. Collaborate with cross-functional teams to innovate and optimize solutions that...

Cambridge, MARemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Champion the management of mainframe outsourcing, ensuring optimal performance and vendor accountability while providing technical leadership and support for mainframe technologies across the organiza...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$112K - $158K *

Lead a dynamic team to enhance customer engagement and satisfaction. Drive best practices in service delivery, manage escalations, and foster team growth while ensuring alignment with business objecti...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Transform large-scale data center projects by leading innovative structural engineering efforts. Collaborate with cross-functional teams to ensure quality and sustainability in design, while managing...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $175K *

Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $131K *

Advance systems management by enhancing ERP and HRIS platforms to support business growth, engaging with stakeholders, and ensuring smooth transitions with new releases in a global medical device envi...

Minnesota, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $151K *

Elevate technical support for healthcare systems by providing expert remote diagnostics, troubleshooting, and issue resolution, minimizing the need for onsite service while collaborating with teams to...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Join a team that's dedicated to transforming technical training. As a Technical Trainer, you'll inspire learning and empower customers with the knowledge to excel in IP network technologies through en...

Illinois, USRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$112K - $193K *

Empower health care interoperability by leading a team to design and develop AI-enabled software solutions that enhance data exchange among payers, providers, and members, ensuring compliance with evo...

Raleigh, NCRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$120K - $230K *

Empower your career by leveraging your expertise in OT/IoT security to drive innovative solutions. Collaborate with clients and sales teams to enhance cybersecurity offerings and deliver impactful pre...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$96K - $184K *

Lead the charge in delivering innovative OT/IoT security solutions, collaborating with clients to enhance their cybersecurity posture while developing new service offerings that align with business ob...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$96K - $184K *

Unlock potential by serving as a customer-facing security expert, guiding clients through OT/IoT security projects. Collaborate with stakeholders to enhance security offerings and drive business objec...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.