IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Support Engineering Manager - Americas
$120K - $145K *
The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...
Reposted 4 weeks ago
Senior Consultant - Epic Lumens Analyst - Remote
$110K - $130K *
Transform client relationships by leveraging Epic expertise to enhance project success and mentor teams. Drive problem-solving initiatives and optimize workflows while ensuring high standards of commu...
4 weeks ago
$146K - $180K *
Lead the charge in designing secure, scalable systems that protect products and customer data. Collaborate across teams to embed security throughout the software development lifecycle and drive comple...
Reposted 1 week ago
Head of Direct Sales (North America & EMEA- remote work)
$150K - $180K *
Drive your career with a leadership role overseeing direct sales across North America and EMEA. Lead a dynamic team focused on customer acquisition, account growth, and renewals while shaping tailored...
2 weeks ago
$140K - $160K *
Elevate your career by joining a dynamic team as a Data Engineer, owning end-to-end data systems and driving platform modernization. You'll improve data reliability and work closely with cross-functio...
Reposted 2 weeks ago
IT Program Manager, IT Governance
$122K - $183K *
Lead the enterprise IT Governance process, ensuring effective project delivery and stakeholder engagement. Oversee governance lifecycle, establish standards, and promote IT Governance awareness across...
Today
Corporate Health Senior Manager
$110K - $130K *
Shape the future of workplace safety by managing a comprehensive workers' compensation program across multiple states, ensuring compliance, and driving effective return-to-work initiatives for a diver...
2 weeks ago
$80K - $95K *
Drive your career with impactful identity and access management solutions. Collaborate with teams and clients to enhance security and efficiency through innovative technology implementations and opera...
Reposted 4 weeks ago
$150K - $170K *
Innovate with AI to enhance HR software. Design and develop scalable web services, lead initiatives, and mentor engineers while focusing on user experience and collaboration in a dynamic environment...
Today
Member of Technical Staff, Forward Deployed Engineer (New Stealth Startup)
$150K - $300K *
Transform enterprise operations by developing AI solutions tailored to customer needs. Engage directly with clients, manage the full technical lifecycle, and drive measurable improvements in AI perfor...
Yesterday
$150K - $200K *
Join a dynamic team to build scalable web applications and APIs, leveraging modern technologies. Collaborate with cross-functional teams to create innovative solutions that enhance business workflows...
1 week ago
$100K - $120K *
Advance your career by managing complex construction projects, ensuring compliance with building codes, and leading teams in secure facility environments. This role emphasizes SCIF construction and ne...
Today
Principal Engineer, Solutions Architecture - Networking
$142K - $203K *
Design and optimize AI-ready networking infrastructures to support high-performance computing and data-intensive workloads. Collaborate with customers to assess, plan, and implement scalable solutions...
Reposted 4 days ago
$75K - $136K *
Elevate your career by designing and developing high-performance systems that ensure security and reliability at scale. Collaborate with cross-functional teams to innovate and optimize solutions that...
2 days ago
$120K - $145K *
Champion the management of mainframe outsourcing, ensuring optimal performance and vendor accountability while providing technical leadership and support for mainframe technologies across the organiza...
1 week ago
Manager, Technical Account Management
$112K - $158K *
Lead a dynamic team to enhance customer engagement and satisfaction. Drive best practices in service delivery, manage escalations, and foster team growth while ensuring alignment with business objecti...
4 days ago
$160K - $200K *
Transform large-scale data center projects by leading innovative structural engineering efforts. Collaborate with cross-functional teams to ensure quality and sustainability in design, while managing...
4 weeks ago
Staff Front End Software Engineer
$150K - $175K *
Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...
1 week ago
INGENYX- Business Applications Engineer
$87K - $131K *
Advance systems management by enhancing ERP and HRIS platforms to support business growth, engaging with stakeholders, and ensuring smooth transitions with new releases in a global medical device envi...
Reposted 1 week ago
$87K - $151K *
Elevate technical support for healthcare systems by providing expert remote diagnostics, troubleshooting, and issue resolution, minimizing the need for onsite service while collaborating with teams to...
4 weeks ago
$90K - $100K *
Join a team that's dedicated to transforming technical training. As a Technical Trainer, you'll inspire learning and empower customers with the knowledge to excel in IP network technologies through en...
5 days ago
Lead Software Engineer (C# / Java) - Remote
$112K - $193K *
Empower health care interoperability by leading a team to design and develop AI-enabled software solutions that enhance data exchange among payers, providers, and members, ensuring compliance with evo...
Today
Presales Solutions Engineer - OT/IoT Security
$120K - $230K *
Empower your career by leveraging your expertise in OT/IoT security to drive innovative solutions. Collaborate with clients and sales teams to enhance cybersecurity offerings and deliver impactful pre...
Yesterday
Presales Solutions Engineer - OT/IoT Security
$96K - $184K *
Lead the charge in delivering innovative OT/IoT security solutions, collaborating with clients to enhance their cybersecurity posture while developing new service offerings that align with business ob...
Yesterday
Presales Solutions Engineer - OT/IoT Security
$96K - $184K *
Unlock potential by serving as a customer-facing security expert, guiding clients through OT/IoT security projects. Collaborate with stakeholders to enhance security offerings and drive business objec...
4 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.