IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$71K - $108K *

Drive customer success by managing technical relationships and advocating for best practices in public cloud environments. Leverage your expertise to enhance customer experiences and ensure alignment...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Shape robust networks by architecting, building, and operating a production-grade network platform, enhancing connectivity, observability, and performance within large-scale data center environments...

San Francisco, CARemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$109K - $164K *

Drive advanced digital forensics and incident response initiatives while mentoring a skilled engineering team. Leverage deep technical knowledge to enhance operational capabilities and ensure exceptio...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$165K - $260K *

Lead the charge in securing global systems as a Cybersecurity Engineer, collaborating with cross-functional teams to design and implement secure architectures while ensuring compliance with critical s...

Carlsbad, CARemote

Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$131K - $205K *

Engage in the design and evaluation of electric power generation projects. Provide technical support and owner’s engineering services, focusing on thermal power systems. Collaborate on project develop...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $110K *

Champion customer success by providing expert support for our AI-driven Retail Planning and Pricing platform. Troubleshoot issues, guide users, and collaborate with technical teams to enhance the cust...

California, USRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $183K *

Innovate the future of healthcare technology by developing scalable applications that streamline specialty prescriptions. Collaborate with a skilled team to enhance user experience and drive efficienc...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $140K *

Shape the future of Microsoft 365 management by defining and delivering security, governance, and multi-tenant capabilities. Collaborate with cross-functional teams to enhance product offerings and en...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join us to empower enterprise customers with innovative sourcing solutions, manage complex RFPs, and collaborate with cross-functional teams to drive procurement success while leveraging cutting-edge...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $123K *

Optimize storage infrastructure by managing DASD and tape systems, ensuring efficient backups, migrations, and disaster recovery. Collaborate with clients and vendors while mentoring team members to e...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $225K *

Join a team that's dedicated to ensuring 24/7 operations of critical data centers. Lead engineering and operations teams to optimize infrastructure, enhance reliability, and modernize systems, all whi...

Rockville, MDRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $148K *

Manage storage infrastructure for DASD and tape systems, ensuring optimal performance and reliability. Oversee customer migrations, backups, and disaster recovery, while providing expert support and m...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate our software engineering capabilities by designing and building modern, cloud-native data pipelines. Collaborate with diverse teams to ensure seamless project delivery and advocate for best pr...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential by optimizing product performance and driving growth in instrumentation solutions. Collaborate across teams to enhance offerings and support strategic initiatives in the upstream...

Oklahoma, USRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$175K - $215K *

Lead the charge in software engineering excellence by guiding teams, ensuring high code quality, and delivering complex features. Collaborate cross-functionally to solve challenges and mentor junior e...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $200K *

Transform the future of work by driving AI-driven automation solutions. Engage with C-suite and technical stakeholders to showcase tailored integrations, enhance productivity, and build strategic rela...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $130K *

Elevate your career as an Intermediate DevOps Engineer, collaborating on infrastructure and reliability initiatives. Contribute to CI/CD practices and support AI-driven projects while ensuring securit...

CanadaRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $145K *

Lead the charge in building impactful software features that enhance educators' management of English Learner programs, taking ownership from design to operation in a full-stack environment utilizing...

RemoteRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $150K *

Join a team that's dedicated to enhancing clinical support through technical expertise and customer training. Drive product demonstrations and ensure customer satisfaction while collaborating with sal...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Collaborate with cross-functional teams to ensure optimal data center operations, managing infrastructure setup, troubleshooting, and documentation while maintaining high standards for deployment and...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Unlock your potential by driving sales of innovative Employee Comms solutions. Collaborate with partners and peers to enhance customer engagement and revenue growth while showcasing your expertise in...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Grow your career with a dynamic team focused on building and supporting ServiceNow integrations. Leverage your expertise in eBonding and integration tools to enhance operational efficiency and drive s...

Pennsylvania, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $243K *

Lead the charge in data engineering excellence by mentoring a team, driving pipeline delivery, and translating stakeholder needs into actionable technical plans while ensuring operational accountabili...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $111K *

Advance your career by managing and optimizing Cognos and Informatica applications, ensuring top-notch performance across various client environments. Collaborate effectively while maintaining vital E...

Florham Park, NJRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Transform your career by leading platform engineering initiatives that enhance developer experience and operational excellence. Drive technical ownership across the software lifecycle, shaping the pla...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.