IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$110K - $135K *

Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $195K *

Transform ServiceNow solutions by designing, developing, and deploying customized applications. Collaborate with stakeholders to ensure compliance and optimize performance across various modules while...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $263K *

Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$136K - $160K *

Elevate operations through AI-driven automation to enhance incident management, streamline ticket resolution, and optimize service health with self-healing observability, all while collaborating acros...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$108K - $130K *

Lead the charge in optimizing IT operations and security across multiple business units. Oversee service management, endpoint security, and compliance, ensuring seamless integration and support for a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$87K - $108K *

Empower customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience fo...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Shape mission-critical communication solutions and drive successful outcomes by developing competitive system designs and ensuring technical feasibility throughout the proposal and implementation phas...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the charge in designing and optimizing scalable Workforce Management processes and tools, enhancing operational efficiency and planning accuracy across global Customer Excellence teams...

Tennessee, USRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Transform enterprise technology initiatives by connecting business goals with technical solutions. Collaborate in an Agile environment to analyze requirements, support Medicare systems, and ensure eff...

Columbia, SCRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$113K - $153K *

Unlock potential by driving technical solutions and cross-functional initiatives. Collaborate with teams to enhance product quality and customer experience while owning escalations and developing inte...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$128K - $139K *

Drive the identity lifecycle for enterprise access management, ensuring secure, reliable identity services. Collaborate with teams to enhance user experience while implementing Zero Trust principles a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Champion the development of cutting-edge infrastructure for AI systems, focusing on Kubernetes management, automated deployments, and reliable scaling to support enterprise demands across multiple clo...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$87K - $117K *

Unlock potential by leading the design, deployment, and support of Unified Communications platforms, ensuring optimal performance and compliance while collaborating with vendors and teams to manage la...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$93K - $150K *

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$126K - $177K *

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $100K *

Advance your career by supporting cloud operations in a dynamic team. You'll manage requests, coordinate changes, and document processes, ensuring smooth communication and operational efficiency in a...

Arlington, VARemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$123K - $159K *

Elevate your career by building and scaling internal systems, collaborating with cross-functional teams, and enhancing IT infrastructure to deliver seamless access and support for employees' needs...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$123K - $159K *

Transform IT infrastructure by building, supporting, and scaling systems. Collaborate with cross-functional teams to enhance efficiency, manage data security, and implement integrations while troubles...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Join a dynamic team as you support sales operations by delivering precise price quotations and coordinating solutions. Collaborate across functions to drive business success and enhance customer relat...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $164K *

Lead and innovate security solutions, assess risks, ensure compliance, and collaborate with stakeholders to enhance enterprise security frameworks in a dynamic environment...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Empower your career by leading IT security initiatives, assessing risks, and driving remediation efforts across the enterprise. Collaborate with cross-functional teams to enhance security posture and...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in driving technology sales by developing strategic territory plans, engaging executive decision-makers, and leveraging industry relationships to deliver innovative solutions and accel...

Tempe, AZRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$72K - $115K *

Join a dynamic team as you collaborate on innovative electrical designs, progressing from basic tasks to complex projects while ensuring quality and efficiency in a supportive environment...

CanadaRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.