IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$120K - $180K *

Join a team that's revolutionizing the CI/CD landscape by automating golden image lifecycle management across Linux, macOS, and Windows. Contribute your expertise to enhance image deployment efficienc...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $180K *

Innovate with us to lead a dynamic team in designing and supporting cutting-edge technical infrastructure. Drive impactful projects, mentor junior engineers, and enhance operational stability while le...

Texas, USRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $160K *

Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$200K - $315K *

Create and implement robust security architectures across enterprise, cloud, and infrastructure environments, ensuring compliance with industry standards while guiding security initiatives and influen...

Carlsbad, CARemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$75K - $158K *

Join a dynamic team to ensure the quality and compliance of Oracle HCM systems across federal agencies. Design and execute test strategies, automate testing processes, and validate integrations, ensur...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $189K *

Advance your career by ensuring quality and compliance for a federal HCM platform. Design and execute test strategies, manage automated testing, and validate performance within a SAFe Agile framework...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Shape the future of security by leading cross-functional initiatives to enhance incident detection and response capabilities. Collaborate with diverse teams to identify risks, develop automation, and...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Shape innovative engineering solutions as you lead complex projects, focusing on low to medium voltage power systems in industrial settings. Collaborate with cross-functional teams and mentor junior e...

Warrenville, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $193K *

Join a team that's redefining software engineering excellence by leading high-performing teams in building and modernizing enterprise applications. Drive technical strategy, foster innovation, and ens...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$109K - $152K *

Transform customer communications by leveraging technical expertise and pre-sales experience. Collaborate with clients to identify needs and deliver tailored solutions, while effectively communicating...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Transportation

$114K - $158K *

Shape the future of communications by partnering with clients to deliver innovative, technical solutions. Leverage your expertise to guide customers through complex challenges, ensuring their success...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$101K - $188K *

Elevate your career by enhancing platform reliability and automation. Collaborate with cross-functional teams to solve operational challenges, improve observability, and ensure dependable systems in a...

Connecticut, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $150K *

Drive secure network segmentation by designing and managing compliant architectures. Leverage advanced security tools to ensure policy-driven connectivity across global environments while leading oper...

Georgia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$73K - $123K *

Transform the sales landscape as a trusted pre-sales consultant, leveraging your technical and business expertise to drive growth in Commercial accounts and deliver tailored solutions that resonate wi...

Illinois, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive customer engagement by building relationships and promoting cybersecurity services. Collaborate with teams to educate clients, track outreach efforts, and enhance service adoption through effect...

Georgia, USRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $150K *

Join a team that's redefining customer interactions through innovative Conversational AI solutions. Collaborate with cross-functional leaders to develop and implement scalable AI experiences that enha...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $140K *

Join a team that's dedicated to enhancing customer engagement in cybersecurity. You'll proactively connect with government clients, promoting awareness and adoption of managed security services while...

Georgia, USRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$87K - $162K *

Lead and execute complex Oracle EBS upgrades from planning to delivery, ensuring alignment across teams. Manage scope, budgets, and risks within enterprise environments to drive successful project out...

Pittsburgh, PARemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Unlock your potential by leading data initiatives and shaping insights through collaboration with stakeholders. Drive innovative BI solutions, ensuring clarity and reliability in analysis, while guidi...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $231K *

Drive offensive security initiatives by leading penetration testing and red-team efforts. Own complex technical engagements, ensuring robust assessments and impactful remediation strategies for federa...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$166K - $208K *

Help us transform enterprise sales by delivering technical expertise and data solutions to meet complex customer needs. Collaborate cross-functionally to manage accounts and ensure technical alignment...

Colorado, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in securing and optimizing OT/ICS networks for energy systems. As a senior engineer, you'll design network architectures, manage cybersecurity compliance, and collaborate with cross-fu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $160K *

Lead the charge in designing and supporting critical technical infrastructure, collaborating across teams to implement innovative solutions, optimize performance, and mentor junior engineers while dri...

Georgia, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $260K *

Shape the future of software development by leading impactful engineering initiatives, mentoring talent, and driving innovation across diverse systems to enhance capabilities and organizational growth...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of asset management as you lead SAP EAM solutions, supervising teams and collaborating with stakeholders to deliver optimal, scalable systems while enhancing operational efficiency...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.