IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$125K - $150K *

Optimize IT Financial Management by leading benchmarking engagements and guiding C-suite clients. Collaborate across research teams to enhance service delivery while mentoring analysts and implementin...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Drive impactful customer experiences by leading technical discovery, crafting compelling demos, and executing proof-of-value initiatives. Collaborate with sales to bridge technology and business value...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join a dynamic team to design and implement cutting-edge physical network infrastructure for large-scale data centers, ensuring optimal performance and reliability across global operations. Drive inno...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $285K *

Join a team that's pivotal in ensuring our cloud infrastructure is reliable and scalable. You will build, operate, and enhance production systems using Kubernetes, AWS, and automation, making an impac...

San Mateo, CARemote

Reposted yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $150K *

Unlock your potential by developing customer-facing features across the full tech stack. Collaborate with cross-functional teams and enhance the Automox console, ensuring high performance and user sat...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$154K - $260K *

Join a forward-thinking team to enhance user experiences through innovative AI solutions and full-stack development, impacting industries worldwide by improving workflows within the Samsara dashboard...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Transform digital experiences for military families by developing secure, responsive websites and applications. Collaborate with cross-functional teams to enhance user engagement and accessibility whi...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Empower Data and AI Leaders by providing expert technical counsel, optimizing decision-making, and enhancing client success through tailored strategies and proactive thought leadership in a dynamic, c...

CanadaRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$180K - $200K *

Shape the future of technology as a senior technical leader, driving complex initiatives and mentoring engineers. Collaborate with cross-functional teams to deliver scalable, secure cloud-native solut...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Media

$72K - $109K *

Lead and optimize global IT infrastructure management by collaborating with cross-functional teams. Ensure efficient design, deployment, and operations of ICT spaces to maintain high standards in data...

Georgia, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $185K *

Unlock potential by designing and maintaining scalable backend systems for complex data integrations. Collaborate with partners to enhance operational efficiency and reliability, ensuring seamless dat...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Champion strategic data migration and analytics to transform HR insights into impactful narratives. Lead integrations and visualize metrics that drive decision-making for HR and business leaders, ensu...

Virginia, USRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Engage in transformative fleet maintenance management, creating a unified system for asset maintenance that enhances reliability, measures performance, and drives efficient change through effective ad...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Engage with us to lead application support for healthcare systems, leveraging your Epic expertise. Drive operational excellence and guide a dedicated team through the application lifecycle, ensuring o...

Johnson City, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Develop technical expertise by installing and configuring advanced robotic systems at various customer locations while providing essential training and support to optimize user experience and system p...

Oklahoma, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $143K *

Analyze and reengineer business processes to enhance operational efficiency, collaborating with stakeholders to ensure alignment with strategic goals and regulatory requirements while supporting syste...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$103K - $197K *

Manage enterprise network change governance and release coordination, ensuring minimal impact on operations. Collaborate with cross-functional teams to enhance service reliability and improve Change a...

San Antonio, TXRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $129K *

Transform product development by coordinating timelines, facilitating collaboration, and ensuring accurate delivery of materials. Leverage critical thinking and communication skills to support leaders...

Kansas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in ensuring technical excellence and quality across all P&C project deliverables. Provide mentorship, establish engineering standards, and drive continuous improvement initiatives to e...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$200K - $225K *

Transform the future of cloud commerce by leading the design and evolution of scalable, resilient systems that enhance platform reliability and drive innovation across teams and products...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Accelerate progress at our integration platforms, ensuring scalable, reliable data flows. You'll design, build, and optimize workflows while collaborating across teams to enhance performance and custo...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $147K *

Unlock potential by designing engaging, story-driven demonstrations that showcase technology's real-world impact. Collaborate with cross-functional teams to create compelling content that bridges prod...

CanadaRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Contribute to innovative digital platforms by developing scalable, secure, and high-performing applications. Drive efficiency and enhance customer outcomes through full-stack development, cloud archit...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Engineer scalable, secure digital platforms that enhance product delivery and operational efficiency. Drive end-to-end development across web frontends, APIs, and microservices while ensuring complian...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $137K *

Empower customers as a Senior Technical Support Engineer, solving complex technical issues with modern tools while enhancing user experience, collaborating with engineering, and shaping innovative sup...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.