IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$150K - $180K *

Transform architecture strategy in a leading healthcare organization, driving innovation and collaboration across IT infrastructure while ensuring alignment with business and regulatory standards...

Massachusetts, USRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$120K - $145K *

Drive innovation in scalable distributed systems by designing and building a reliability platform. Collaborate with cross-functional teams to enhance service health and observability while mentoring f...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$209K - $275K *

Transform your career by leading technical engagements with AI platform customers. Drive innovative solutions in a dynamic environment, leveraging your expertise in data center networking and AI techn...

Richardson, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$175K - $210K *

Innovate and lead the technical vision for large-scale product systems, driving cross-functional initiatives and engineering excellence while mentoring teams to enhance growth and impact across multip...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate your career by owning the full sales cycle in a dynamic remote environment. Engage with inbound leads, nurture prospects, and drive expansion opportunities while collaborating with a passionat...

Calgary, ABRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Empower your career by transforming complex AI solutions into compelling, engaging stories. Collaborate across departments to deliver personalized demos that resonate with higher-ed leaders and enhanc...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $125K *

Empower the Activations team by analyzing data, building reports, and supporting documentation in ServiceNow. Collaborate with leadership to present insights and ensure service continuity while enhanc...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$183K - $193K *

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$162K - $171K *

Champion a new Technical Account Management team by guiding its growth, ensuring technical health across SFP, and aligning stakeholders through effective communication while driving continuous improve...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $189K *

Elevate your career as a ServiceNow Business Analyst, bridging data analysis and IT modernization. Collaborate with stakeholders to optimize workflows and enhance performance outcomes through actionab...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in advanced security assessments, identifying vulnerabilities and enhancing security posture through hands-on penetration testing and collaboration with cross-functional teams. Mentor...

California, USRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$82K - $125K *

Develop and enhance software solutions for electric and gas distribution tools, leveraging AI coding assistants. Collaborate with experienced engineers to implement features, ensure quality, and optim...

Spokane, WARemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$102K - $136K *

Join a team that's transforming healthcare by developing essential tooling and AI capabilities for engineers. This role spans software development, architecture, and collaboration in an Agile environm...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Unlock potential by leading the deployment and support of cutting-edge robotic solutions. Manage logistics, field operations, and service excellence while ensuring safety and compliance across diverse...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Elevate information security by leading architecture and engineering for detection, cloud security, and AI risk management. Drive enterprise-wide initiatives, establish standards, and mentor teams to...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$212K - $268K *

Engage with top Enterprise Organizations as a trusted advisor, showcasing Cisco solutions and aligning them with customer needs. Collaborate with teams to drive innovation and ensure successful outcom...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$202K - $257K *

Empower growth by identifying opportunities and aligning technical strategies with customer goals. Lead solution discussions with executives, drive innovation, and mentor teams to enhance knowledge an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$202K - $257K *

Join a dynamic team of engineers driving customer success through innovative technology solutions. Collaborate closely with sales to tackle complex challenges and exceed goals while continuously enhan...

Virginia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $145K *

Join a dynamic team to ensure seamless network connectivity for dock deployments. Collaborate with IT teams, troubleshoot connectivity issues, and enhance customer confidence through effective communi...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$177K - $257K *

Advance internal AI platforms, enabling efficient engineering workflows for scalable AI agents. Collaborate with teams to build and enhance tools that increase productivity and reduce toil across the...

Boulder, CORemote

Reposted today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$166K - $238K *

Transform high-volume DNS resolver systems as a key engineer, driving exceptional performance in mission-critical environments. Collaborate with teams to develop services on AWS and OpenStack, ensurin...

Boxborough, MARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$130K - $198K *

Lead the charge in building AI platform capabilities that power next-gen experiences, enabling teams to create scalable systems and multi-step workflows. Collaborate with engineers to develop reliable...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$209K - $275K *

Elevate enterprise solutions by collaborating with teams to design and deliver tailored technology architectures, driving business value through technical consulting and product expertise in Cisco's o...

Phoenix, AZRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Drive the reliability and scalability of cloud infrastructure across multiple deployment models, ensuring performance and incident response ownership while collaborating with a senior engineering team...

New York, NYRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$68K - $94K *

Manage client relationships and contracts, ensuring alignment with technical standards. Foster cross-departmental collaboration and oversee service delivery, driving customer satisfaction and retentio...

British Columbia, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.