IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$75K - $100K *

Join the charge in supporting our enterprise IT environment by managing user identities, deploying applications, and troubleshooting complex issues across hybrid infrastructures. Leverage your experti...

Downers Grove, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by leading a team in the installation and maintenance of telecommunication systems. Oversee project execution, ensure quality control, and mentor junior technicians while managing...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Manage high-stakes incident responses, translating technical chaos into clear communication. Lead a team to ensure effective crisis execution while fostering a culture of calm and collaboration across...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$195K - $236K *

Optimize our identity and access platform by leading a skilled engineering team. Drive technical direction, manage architecture decisions, and enhance security practices while fostering collaboration...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$244K - $279K *

Empower teams to innovate AI solutions that transform banking experiences. Collaborate across functions to design, develop, and optimize cutting-edge AI systems, driving responsible and impactful tech...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$171K - $248K *

Elevate fan support through innovative technology and collaborative leadership. As a technical manager, drive the vision and execution for a best-in-class support experience, empowering your team to e...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$81K - $170K *

Lead enterprise sales initiatives, driving partnerships with IMBs, Credit Unions, and Banks to enhance digital transformation and workflow efficiency in the mortgage sector. Own the sales process and...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $200K *

Provide innovative solutions and expertise in integrated networking for tactical communication systems, focusing on system design, development, and customer interaction in an IP-connected environment...

Palm Bay, FLRemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$105K - $202K *

Create innovative AI-powered healthcare products by transforming complex workflows into intuitive applications. Collaborate with cross-functional teams to deliver impactful user experiences and own fe...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $135K *

Lead the charge in driving new business opportunities and managing territory expansion. Build trusted relationships with key decision-makers while executing partner-led initiatives and coordinating a...

Portland, ORRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $135K *

Accelerate your career by driving new business and expansion in a dynamic territory. Leverage partner relationships and data-driven strategies to build a robust pipeline, conduct impactful training, a...

Seattle, WARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

Join a team that's enhancing IT Operations by designing scalable software solutions. As a Senior Software Engineer, you'll lead development efforts, mentor peers, and ensure high-quality software that...

Texas, USRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$195K - $225K *

Innovate within a dynamic team to design, develop, and deploy advanced applications for a transformational initiative. Lead technical solutions and mentor engineers while ensuring optimal application...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Discover your potential by leading complex Workday integrations with a focus on Financial Management. Engage with clients and teams to create scalable solutions, drive project success, and support the...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $126K *

Innovate with us to enhance network security platforms, ensuring robust protection and operational efficiency. As a key engineer, you'll tackle complex challenges, automate processes, and collaborate...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Transform enterprise solutions by architecting robust ServiceNow architectures. Collaborate with clients to align technology with business goals, ensuring best practices across service management modu...

CanadaRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Create impactful data pipelines to transform raw data into actionable insights. Collaborate with cross-functional teams to deliver high-quality data solutions that support a culture of self-service an...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $104K *

Oversee quality inspections and acceptance testing for critical infrastructure projects. Ensure compliance with standards, manage deficiencies, and support commissioning activities to enhance operatio...

California, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$141K - $209K *

Pioneer innovative solutions in AI infrastructure, leading cross-functional teams to optimize data center design and enhance customer value through strategic analysis and documentation...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Transform architecture strategy in a leading healthcare organization, driving innovation and collaboration across IT infrastructure while ensuring alignment with business and regulatory standards...

Massachusetts, USRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$120K - $145K *

Drive innovation in scalable distributed systems by designing and building a reliability platform. Collaborate with cross-functional teams to enhance service health and observability while mentoring f...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$209K - $275K *

Transform your career by leading technical engagements with AI platform customers. Drive innovative solutions in a dynamic environment, leveraging your expertise in data center networking and AI techn...

Richardson, TXRemote

4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$175K - $210K *

Innovate and lead the technical vision for large-scale product systems, driving cross-functional initiatives and engineering excellence while mentoring teams to enhance growth and impact across multip...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate your career by owning the full sales cycle in a dynamic remote environment. Engage with inbound leads, nurture prospects, and drive expansion opportunities while collaborating with a passionat...

Calgary, ABRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Empower your career by transforming complex AI solutions into compelling, engaging stories. Collaborate across departments to deliver personalized demos that resonate with higher-ed leaders and enhanc...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.