IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Senior IT Systems Desktop Engineer
$85K - $142K *
Empower innovation by leading the design and management of global endpoint environments. Collaborate with diverse teams to optimize efficiency, provide expert support, and mentor junior engineers in t...
Reposted 1 week ago
Senior/Lead - Cyber Security - IAM Engineer - Identity and Governance
$119K - $187K *
Advance enterprise security by designing and implementing cloud-based IGA solutions. Collaborate across teams to shape identity engineering strategies that enhance governance, reduce risks, and suppor...
3 weeks ago
$80K - $95K *
Lead the charge in customer deployments of cloud-native network access control solutions. Collaborate across networking and identity management to ensure successful implementations, training, and ongo...
3 weeks ago
Enterprise Strategist- Services Engagement
$121K - $170K *
Drive your career forward as a strategic leader, guiding enterprise-level technology solutions. Engage with executive stakeholders, architect innovative multi-practice solutions, and influence digital...
1 week ago
Software Installer – Mid-Level
$80K - $128K *
Transform the future of air traffic management by ensuring seamless software installations and operational readiness for FAA's Terminal Flight Data Manager program, while collaborating with teams acro...
3 days ago
$77K - $94K *
Engage with clients by managing media services, developing integrated strategies, and ensuring campaign success. Collaborate with teams to drive innovative solutions and mentor junior members while ma...
1 week ago
$145K - $190K *
Lead the design and evolution of scalable data architecture, providing technical leadership across teams to deliver reliable, secure, and cost-effective data solutions while shaping emerging capabilit...
1 week ago
Security Technical Account Manager - Project Lightwell
$124K - $198K *
Empower enterprise customers through tailored security insights and proactive support. Collaborate with teams to enhance application security, provide mentorship, and maintain strong relationships, en...
Reposted 2 weeks ago
IT Infrastructure & Operations Manager
$140K - $160K *
Shape the future of our IT landscape by managing operations, optimizing infrastructure, and leading a talented team. Drive strategic improvements while ensuring security and service excellence in a dy...
Reposted 6 days ago
$145K - $155K *
Support the implementation and enhancement of a modern data platform, collaborating with technical teams and stakeholders to build scalable data pipelines and improve data quality for MI and BI initia...
2 weeks ago
$100K - $120K *
Lead the charge in managing IT infrastructure and systems while mentoring a dedicated team. Drive cybersecurity initiatives, oversee technology planning, and ensure seamless end-user support to enhanc...
3 weeks ago
Senior Integrated Resources Technology & Applications Specialist - School of Medicine
$99K - $161K *
Transform technology solutions for a dynamic academic environment. Join a team that designs, develops, and implements innovative applications using Microsoft tools to enhance operational efficiency ac...
3 weeks ago
Sr Offensive AI Security Engineer II
$157K - $238K *
Join a dynamic team to leverage AI in enhancing application security. You'll assess vulnerabilities, implement fixes, and shape AI security strategies, driving innovation in a fast-paced environment w...
2 weeks ago
Field Service Engineer 2 - Kenilworth, New Jersey
$72K - $93K *
Join a team that's dedicated to delivering exceptional on-site support, leveraging your technical expertise to resolve customer issues and enhance their experience through effective collaboration and...
Reposted 4 days ago
Sales Director - TMT, Public Sector
$135K - $160K *
Unlock growth by leading sales initiatives and driving new opportunities in Salesforce services. Collaborate with teams to develop strategic solutions, manage client relationships, and exceed revenue...
2 weeks ago
Director of Tier 3 and Support Engineering
$125K - $150K *
Lead the charge in enhancing customer support by managing Tier 3 Support and Support Engineering teams. Drive technical resolutions, streamline escalations, and foster team development within a dynami...
1 week ago
Senior Consultant (Enterprise Activation) Advisory Services - Remote
$91K - $163K *
Shape client strategies by managing complex engagements, driving team performance, and enhancing customer experiences. Leverage industry expertise to solve challenges and mentor junior staff while ens...
Today
Program Lead, AV Remote Assistance Partner Enablement
$162K - $180K *
Join a team that's redefining global operations for Remote Assistance, driving program launch and evolution across diverse AV partners. This role demands high autonomy and strategic decision-making to...
6 days ago
$110K - $130K *
Transform legacy systems into modern applications, leveraging your expertise in IBMi and collaborating with international teams to meet diverse client needs. Drive innovation and excellence in system...
3 weeks ago
$135K - $160K *
Transform client challenges into innovative solutions while mentoring teammates and driving tech excellence. Collaborate in a dynamic, non-hierarchical environment to inspire and elevate product engin...
Reposted 3 weeks ago
System Engineer (Token Factory)
$125K - $150K *
Grow your career with a leading AI inference platform, optimizing GPU performance and collaborating with teams to enhance execution. Drive innovation in low-level coding and hardware integration for c...
2 days ago
Sales Engineer - Healthcare, Provider
$110K - $130K *
Help us revolutionize healthcare operations by leveraging AI and automation to enhance member experiences and optimize efficiency for payer organizations. Engage with stakeholders to drive transformat...
4 weeks ago
$150K - $200K *
Develop reliable systems and processes that enhance availability and performance. Collaborate with engineers on incident management and automate tasks to support success, while enjoying a positive tea...
Reposted 4 weeks ago
Senior Technology Risk Analyst (IT Audit) - remote
$69K - $144K *
Unlock the potential of technology risk management by assessing controls, ensuring SOX compliance, and providing expert advisory for system implementations. Drive audit effectiveness while partnering...
3 weeks ago
Field Sales Support Systems Engineer - E2
$88K - $163K *
Join a team that provides expert technical support for F-16 electrical systems, coordinates repair activities, and delivers innovative solutions to meet customer needs through collaboration and analys...
3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.