IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$110K - $130K *
Lead the charge in developing robust ML infrastructure and scalable applications, driving solutions for large-scale challenges while ensuring high-quality software design and functionality in a fast-p...
4 weeks ago
Infrastructure Security Vulnerability Engineer
$127K - $133K *
Elevate your career by managing vulnerability remediation in cloud environments. Collaborate with technical teams to analyze security risks, prioritize vulnerabilities, and implement effective solutio...
2 days ago
Senior Software Engineer - R37
$101K - $206K *
Innovate with a team that's transforming healthcare through AI-driven software. Lead the development of scalable solutions, mentor engineers, and enhance workflows in a dynamic environment that impact...
3 days ago
$110K - $130K *
Unlock potential by designing and managing Azure infrastructure, ensuring seamless hybrid connectivity and robust disaster recovery. Collaborate across teams to enhance operations, automate processes...
6 days ago
Principal Statistical Programmer FSP
$125K - $150K *
Champion the future of patient treatment as a Principal Statistical Programmer, providing leadership in SAS programming, project management, and regulatory compliance within a global pharmaceutical en...
3 weeks ago
Senior Site Reliability Engineer, Databases
$125K - $135K *
Redefine database reliability as you enhance SRE practices across multiple platforms. Collaborate with peers to improve monitoring, disaster recovery, and incident response for critical database syste...
4 weeks ago
Product Owner / Senior Product Owner - Engineering Tools
$78K - $98K *
Shape the future of AEC workflows by leading product ownership and Agile delivery for an Engineering Tools team. Collaborate with cross-functional stakeholders to prioritize needs, validate outcomes...
4 days ago
$80K - $95K *
Lead advanced technical support for enterprise endpoint migrations, ensuring seamless operations and user experience. Collaborate with cross-functional teams to troubleshoot complex issues and drive s...
5 days ago
Senior Software Engineer, Java | Patching
$140K - $200K *
Transform backend systems by leveraging Java and Kotlin to enhance patch management capabilities for millions of endpoints. Collaborate with cross-functional teams to deliver scalable, high-quality so...
1 week ago
$120K - $145K *
Lead the charge in data platform modernization by building and optimizing scalable data pipelines using AWS technologies, engaging directly with clients to deliver innovative solutions that transform...
4 weeks ago
Senior Engineer - Mobile Application
$180K - $195K *
Unlock your potential as you collaborate to develop enterprise Android applications, enhancing user experience through innovative design, coding, and testing. Join a dynamic team focused on delivering...
1 week ago
$100K - $120K *
Empower quality through engineering excellence and automation. Drive innovation by integrating automated testing into CI/CD pipelines, collaborating with teams to elevate software standards and preven...
3 weeks ago
Manager, Linux & Unix Infrastructure Services
$120K - $145K *
Shape the future of enterprise Linux and Unix operations, leading a team to deliver and modernize infrastructure services across various platforms while ensuring performance, security, and client sati...
1 month ago
Senior Software Engineer - Agent Team
$140K - $190K *
Empower your career by developing innovative solutions for a cloud-native platform, enhancing endpoint management for global clients. Collaborate with a dynamic team to drive impactful features and en...
Yesterday
$80K - $95K *
Unlock technical excellence by providing critical support for product implementations, ensuring seamless installations and troubleshooting for diverse technologies. Collaborate with teams to enhance c...
2 weeks ago
$112K - $196K *
Drive innovation in software engineering by developing cutting-edge cyber tools. Collaborate with a dynamic team to enhance national defense capabilities while advancing your career in a fast-paced en...
Yesterday
Software Engineer/Sr Software Engineer
$120K - $170K *
Develop and enhance Python services for pharmacy claims processing. Collaborate across teams to deliver high-quality solutions while gaining expertise in the pharmacy benefits domain. Embrace a hybrid...
2 weeks ago
Senior Tier 3 Engineer - Calix Cloud
$72K - $140K *
Accelerate customer success by owning escalated technical issues, collaborating across teams, and mentoring support engineers. Drive product improvements and ensure high-quality support for Calix Clou...
1 week ago
$120K - $145K *
Elevate security standards by leading bug bounty programs, conducting audits, and enhancing software supply chain security. Collaborate across teams to build innovative tools that protect users and en...
2 days ago
Sales Engineer, Healthcare - Provider
$110K - $130K *
Join a team that's transforming healthcare operations through AI and automation. Collaborate with providers to improve patient outcomes, streamline workflows, and drive digital transformation initiati...
Reposted 4 weeks ago
Sr Tech Support Engineer MI -1 (for medical imaging devices)
$80K - $95K *
Join a team that's dedicated to providing exceptional remote technical support for complex issues across our product lines. Collaborate with peers to resolve challenges and ensure customer satisfactio...
2 days ago
$77K - $163K *
Transform cloud infrastructure by developing and delivering robust solutions. Collaborate across departments to implement high-level architectures, ensuring seamless support for diverse workloads whil...
2 weeks ago
Senior Program Engineer, IT Services & Cloud Operations
$120K - $150K *
Drive complex federal platform initiatives, enhancing security, compliance, and infrastructure through innovative engineering solutions and cross-functional leadership...
Reposted 3 weeks ago
$110K - $130K *
Elevate your career by leading a technical team to enhance collaboration tools in a dynamic, cloud-based environment. Engage with federal clients, drive Agile practices, and ensure toolset efficiency...
3 weeks ago
$100K - $130K *
Take ownership of developing innovative software solutions, leveraging new technologies and processes. Collaborate closely with customers to create high-quality applications while adapting to evolving...
4 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.