IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$110K - $130K *

Lead the charge in developing robust ML infrastructure and scalable applications, driving solutions for large-scale challenges while ensuring high-quality software design and functionality in a fast-p...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$127K - $133K *

Elevate your career by managing vulnerability remediation in cloud environments. Collaborate with technical teams to analyze security risks, prioritize vulnerabilities, and implement effective solutio...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$101K - $206K *

Innovate with a team that's transforming healthcare through AI-driven software. Lead the development of scalable solutions, mentor engineers, and enhance workflows in a dynamic environment that impact...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by designing and managing Azure infrastructure, ensuring seamless hybrid connectivity and robust disaster recovery. Collaborate across teams to enhance operations, automate processes...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Champion the future of patient treatment as a Principal Statistical Programmer, providing leadership in SAS programming, project management, and regulatory compliance within a global pharmaceutical en...

Cambridge, MARemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $135K *

Redefine database reliability as you enhance SRE practices across multiple platforms. Collaborate with peers to improve monitoring, disaster recovery, and incident response for critical database syste...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $98K *

Shape the future of AEC workflows by leading product ownership and Agile delivery for an Engineering Tools team. Collaborate with cross-functional stakeholders to prioritize needs, validate outcomes...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead advanced technical support for enterprise endpoint migrations, ensuring seamless operations and user experience. Collaborate with cross-functional teams to troubleshoot complex issues and drive s...

Fort George G Meade, MDRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$140K - $200K *

Transform backend systems by leveraging Java and Kotlin to enhance patch management capabilities for millions of endpoints. Collaborate with cross-functional teams to deliver scalable, high-quality so...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in data platform modernization by building and optimizing scalable data pipelines using AWS technologies, engaging directly with clients to deliver innovative solutions that transform...

Seattle, WARemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $195K *

Unlock your potential as you collaborate to develop enterprise Android applications, enhancing user experience through innovative design, coding, and testing. Join a dynamic team focused on delivering...

Austin, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Empower quality through engineering excellence and automation. Drive innovation by integrating automated testing into CI/CD pipelines, collaborating with teams to elevate software standards and preven...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Shape the future of enterprise Linux and Unix operations, leading a team to deliver and modernize infrastructure services across various platforms while ensuring performance, security, and client sati...

Connecticut, USRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

Empower your career by developing innovative solutions for a cloud-native platform, enhancing endpoint management for global clients. Collaborate with a dynamic team to drive impactful features and en...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock technical excellence by providing critical support for product implementations, ensuring seamless installations and troubleshooting for diverse technologies. Collaborate with teams to enhance c...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$112K - $196K *

Drive innovation in software engineering by developing cutting-edge cyber tools. Collaborate with a dynamic team to enhance national defense capabilities while advancing your career in a fast-paced en...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $170K *

Develop and enhance Python services for pharmacy claims processing. Collaborate across teams to deliver high-quality solutions while gaining expertise in the pharmacy benefits domain. Embrace a hybrid...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $140K *

Accelerate customer success by owning escalated technical issues, collaborating across teams, and mentoring support engineers. Drive product improvements and ensure high-quality support for Calix Clou...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Elevate security standards by leading bug bounty programs, conducting audits, and enhancing software supply chain security. Collaborate across teams to build innovative tools that protect users and en...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's transforming healthcare operations through AI and automation. Collaborate with providers to improve patient outcomes, streamline workflows, and drive digital transformation initiati...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to providing exceptional remote technical support for complex issues across our product lines. Collaborate with peers to resolve challenges and ensure customer satisfactio...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$77K - $163K *

Transform cloud infrastructure by developing and delivering robust solutions. Collaborate across departments to implement high-level architectures, ensuring seamless support for diverse workloads whil...

Sterling, VARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Drive complex federal platform initiatives, enhancing security, compliance, and infrastructure through innovative engineering solutions and cross-functional leadership...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by leading a technical team to enhance collaboration tools in a dynamic, cloud-based environment. Engage with federal clients, drive Agile practices, and ensure toolset efficiency...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Take ownership of developing innovative software solutions, leveraging new technologies and processes. Collaborate closely with customers to create high-quality applications while adapting to evolving...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.