IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$114K - $155K *
Create and maintain secure, high-performance solutions as a Senior DevSecOps Engineer, collaborating with cross-functional teams to enhance public access and compliance in digital court records system...
3 weeks ago
$114K - $155K *
Lead innovation by developing and maintaining secure software solutions for public access to court electronic records. Collaborate with diverse teams, ensuring compliance with security standards and d...
3 weeks ago
Director, ServiceNow Architect & Technical Delivery
$140K - $180K *
Empower teams by leading the technical vision and delivery standards for ServiceNow. Drive high-quality implementations across engagements while mentoring talent and collaborating with management to e...
Reposted 2 weeks ago
Sr IT Project Management Specialist
$95K - $115K *
Unlock potential by managing complex IT projects, ensuring timely completion and customer satisfaction through data analysis and effective communication across teams...
3 days ago
$100K - $250K *
Accelerate your career in a fast-paced environment by driving innovative software solutions for restaurants, improving customer interactions, and fostering seamless operations through team collaborati...
4 weeks ago
$100K - $120K *
Develop user-facing features and improve systems by leveraging software architecture, APIs, and cloud technologies. Collaborate with cross-functional teams to deliver reliable, maintainable solutions...
3 weeks ago
Principal Structural Engineer – Data Center Infrastructure (FE)
$132K - $238K *
Champion innovative structural engineering solutions that ensure the integrity of data center products and manufacturing facilities. Collaborate across disciplines to create scalable designs from conc...
Reposted 4 weeks ago
Staff Full Stack Software Engineer
$150K - $175K *
Join us to develop scalable full-stack applications using React, TypeScript, and Java. Collaborate across teams to enhance user experience and contribute to best practices in a cloud-native microservi...
1 week ago
$90K - $100K *
Champion transformative solutions as an IT Business Analyst, driving strategic vision across departments. Collaborate closely with stakeholders to enhance business information systems and optimize pro...
Reposted 1 week ago
Security Support Manager - New York City
$90K - $115K *
Lead the delivery of cybersecurity services for critical communications, overseeing network security, system protection, and threat management. Collaborate with internal teams while interfacing direct...
3 weeks ago
$93K - $179K *
Contribute to innovative software solutions by designing, developing, and testing applications. Engage in all phases of the software lifecycle while mentoring junior engineers and enhancing operationa...
2 weeks ago
$95K - $115K *
Drive innovative ServiceNow solutions in a dynamic, collaborative environment, ensuring effective development, integration, and deployment for government clients while enhancing platform capabilities...
3 weeks ago
Database Support Engineer (US East)
$150K - $200K *
Shape the future of data solutions as a Database Support Engineer, driving customer success through onboarding, technical support, and collaboration with sales teams to enhance product adoption and op...
4 days ago
$150K - $180K *
Drive successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Lead project management practices, oversee teams, and foster relationships to achieve t...
2 weeks ago
$150K - $180K *
Champion the successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Lead project management practices, oversee teams, and drive profitability while...
2 weeks ago
$114K - $252K *
Elevate national security through innovative cloud automation in a dynamic role. Architect and automate the infrastructure for AI and data analytics platforms to enhance oversight and efficiency withi...
1 month ago
$112K - $179K *
Reimagine the future of ServiceNow development by designing and supporting custom applications. Leverage your expertise to solve complex problems, mentor junior developers, and drive innovative soluti...
2 weeks ago
Senior Generator Systems Specialist
$110K - $130K *
Transform critical power systems by overseeing installation, maintenance, and troubleshooting of backup generators in data centers, ensuring uninterrupted power supply and optimal uptime for mission-c...
2 weeks ago
Software Engineer - ML Ops (R37)
$140K - $270K *
Unlock your potential by managing ML systems at scale, ensuring uptime and observability. Collaborate on deploying and scaling models, while enhancing platform reliability through advanced engineering...
2 weeks ago
$82K - $131K *
Elevate customer engagement by driving successful project delivery, fostering collaboration across teams, and ensuring satisfaction through proactive communication and effective management of complex...
Reposted 1 week ago
Service Management Optimization (SMO) Analyst
$79K - $122K *
Analyze and optimize IT service management workflows for a Department of War agency, enhancing service delivery and efficiency through data-driven insights, process improvements, and collaboration wit...
3 weeks ago
$110K - $130K *
Partner with us to design and implement cloud-native data solutions, ensuring secure and reliable data exchange across platforms. Collaborate with teams to enhance data accessibility and support advan...
2 days ago
$120K - $145K *
Reimagine data governance by shaping a robust framework that empowers teams to define, manage, and optimize data products with clear accountability, streamlined workflows, and effective collaboration...
3 weeks ago
$120K - $145K *
Join a team that's shaping the future of data technology, transforming businesses through strategic data solutions. Drive impactful projects, collaborate with industry leaders, and unlock data potenti...
3 weeks ago
$110K - $130K *
Elevate application security by driving best practices and collaborating with scrum teams. This role ensures data protection and compliance while integrating security into the software development lif...
3 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.