IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$140K - $170K *

Advance your career by leading a dynamic team in developing secure access solutions. Drive technical direction, manage project delivery, and mentor engineers while balancing customer reliability with...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $140K *

Lead the charge in designing and executing rail projects, ensuring compliance and quality. Collaborate with multidisciplinary teams and strengthen client relationships while managing project delivery...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$124K - $170K *

Lead the charge in innovative software solutions for healthcare, collaborating with diverse teams to enhance patient care and meet customer needs through cutting-edge technology and creative problem-s...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Partner with us to optimize healthcare technology solutions, ensuring seamless deployments and excellent customer support. This detail-oriented role requires expertise in technical support, installati...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $119K *

Unlock potential by driving the implementation and support of healthcare IT solutions. Collaborate with clients to translate business needs into innovative technical strategies that enhance data analy...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Pioneer innovative ServiceNow solutions for the public sector by guiding business process discovery, stakeholder engagement, and best practice implementation, ensuring alignment with client needs and...

Arlington, VARemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in optimizing and configuring the Workday platform, enhancing HR operations through expert management of Core HCM, Absence, and Time Tracking. Collaborate cross-functionally to drive s...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Optimize CI/CD pipelines and improve Azure infrastructure to enhance deployment and observability. Collaborate with teams, addressing performance issues while deploying critical products that elevate...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$164K - $240K *

Join us to lead innovative AI solutions, guiding complex projects and client engagements while shaping enterprise architecture and MLOps practices. Collaborate with stakeholders to drive successful ou...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Transform enterprise AI initiatives by leading client engagements, mentoring teams, and driving innovative solutions. Leverage cutting-edge technologies to turn data into business value while fosterin...

Detroit, MIRemote

Reposted today

  •   5 - 7 years exp.  •   Staffing

$120K - $160K *

Accelerate progress at the forefront of enterprise solutions sales, driving new business development across cybersecurity, cloud, and AI technologies. Build executive relationships and lead complex sa...

Georgia, USRemote

Today

  •   5 - 7 years exp.  •   Staffing

$120K - $145K *

Lead the charge in cloud migration and AI platform adoption while optimizing operational efficiency. Act as a technical advisor, bridging the gap between business requirements and innovative enterpris...

Chattanooga, TNRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive safety excellence by leading program development, compliance, and mentorship. Collaborate across teams to identify risks, conduct assessments, and enhance safety culture in diverse operational e...

Texas, USRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $175K *

Accelerate progress at the forefront of ITSM modernization, leading the technical implementation of ServiceNow capabilities while collaborating with diverse teams to enhance service management across...

Reston, VARemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform your career as you design and secure automated delivery pipelines, ensuring streamlined deployment and compliance while collaborating with cross-functional teams to enhance cloud infrastruct...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$124K - $145K *

Grow your career with a role that drives compliance and governance within Platform Engineering. As a Business Analyst, you'll monitor regulations, enhance processes, and collaborate across teams to el...

Charlotte, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a pioneering team as the first Support Engineer, driving enterprise customer success while collaborating closely with engineering to triage issues, build support frameworks, and enhance product k...

New York, NYRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform your career by leading enterprise solutions engineering, partnering with sales and customers to drive product adoption in a dynamic pre-sales environment. Leverage your expertise to influenc...

RemoteRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $155K *

Transform the enterprise sales landscape as a key technical collaborator, driving innovative solutions and fostering strategic partnerships. Leverage your expertise in cloud and security to support sa...

Austin, TXRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Join a team that's redefining ServiceNow architecture, delivering innovative solutions and driving technical excellence across enterprise projects. Leverage your expertise in ServiceNow to influence c...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Engage in overseeing data center operations, ensuring efficient infrastructure management and operational excellence across regions. Lead teams and projects while supporting critical services and driv...

Maiden, NCRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform engineering concepts into successful project implementations by collaborating with design teams and providing technical expertise on cooling systems for optimal project execution and custome...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Take ownership of estimating and bidding for complex data center projects, developing accurate cost models and providing strategic insights to secure new business while collaborating with teams to ide...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$72K - $120K *

Join a team that's dedicated to enhancing cyber security infrastructure. As a Security Engineer I, you'll administer security services, conduct audits, and collaborate with analysts to protect against...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$98K - $154K *

Unlock potential by leading the design of complex data hall infrastructure. This role combines technical expertise with project leadership, mentoring, and cross-team coordination to deliver innovative...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.