IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Offensive Security Engineer (Red Team)
$146K - $190K *
Transform security practices by leading red team operations and adversary simulations in cloud environments. Collaborate with cross-functional teams to enhance security posture, develop effective reme...
3 weeks ago
$100K - $120K *
Join a team that's dedicated to optimizing SAP environments through expert support and administration. You'll manage SAP HANA and Basis operations, ensuring seamless upgrades, troubleshooting, and sys...
Yesterday
Imaging Field Service Engineer 1
$69K - $103K *
Join a dynamic team as you drive customer satisfaction through timely maintenance and support for advanced medical equipment, collaborating with experienced engineers to enhance your skills and contri...
1 week ago
Senior Engineer - Identity & Access Management (Remote)
$110K - $130K *
Join a team that's at the forefront of cybersecurity by implementing advanced identity and access management solutions. Collaborate with cross-functional teams to enhance security frameworks and suppo...
3 weeks ago
Information Technology Auditor (Insurance)
$95K - $192K *
Join a team that's poised to lead integrated IT audits while managing client relationships and project execution. Contribute to growth initiatives, talent development, and business solutions for Risk...
Reposted 3 days ago
$80K - $95K *
Join a team that's dedicated to advanced support for industrial control systems. As a key escalation point, you'll tackle complex issues, drive system stability, and mentor junior staff in a dynamic 2...
2 days ago
Test Automation Engineer (Remote)
$115K - $120K *
Champion quality assurance by developing and maintaining automated test solutions. Collaborate with cross-functional teams to integrate testing into CI/CD pipelines, ensuring comprehensive coverage an...
2 weeks ago
Network Automation Engineer - Python & DevOps
$123K - $205K *
Advance the future of network operations by automating processes and enhancing reliability. Collaborate with cross-functional teams to develop innovative solutions that streamline tasks and improve IT...
1 week ago
$90K - $110K *
Drive innovation by deploying and troubleshooting advanced IP networks in diverse environments. Collaborate with teams to integrate cutting-edge security technologies while ensuring seamless connectiv...
2 weeks ago
$120K - $170K *
Engage as a Technical Lead to design, modernize, and enhance federal software systems. Drive engineering excellence across the SDLC, mentor teams, and deliver secure, scalable applications in mission...
Reposted 3 weeks ago
$83K - $133K *
Lead customer engagement and technical design for critical power projects, ensuring quality and compliance. Collaborate across teams to resolve issues and manage multiple projects, driving successful...
5 days ago
Site Reliability Engineer (Linux)
$120K - $145K *
Join our team to architect and manage cloud infrastructure, tackling complex data security challenges while improving automation and enhancing stability for enterprise solutions. Ideal for hands-on pr...
4 weeks ago
$150K - $180K *
Invent and evolve architectural strategies for cloud-native AI platforms at scale. Lead design, deployment, and infrastructure excellence, driving innovation while mentoring teams and shaping technica...
4 weeks ago
$70K - $114K *
Innovate by designing scalable deployment pipelines and enhancing continuous delivery practices. Collaborate with teams to deliver secure, reliable DevOps solutions across multiple environments, ensur...
1 week ago
$101K - $139K *
Shape the future of healthcare technology by troubleshooting and resolving complex production issues in a dynamic, hybrid environment. Collaborate with cross-functional teams to enhance system reliabi...
2 weeks ago
$120K - $170K *
Transform enterprise software systems by leading design and development efforts, ensuring scalable, secure applications that meet federal mission needs while mentoring engineers and driving best pract...
Yesterday
Senior ServiceNow Solution Consultant (Canada)
$100K - $120K *
Transform client business processes as a Senior ServiceNow Solution Consultant. Collaborate on solution design, provide pre-sales support, and ensure quality governance while driving continuous improv...
3 weeks ago
Senior/Staff Engineer, Application & Product Security
$182K - $288K *
Lead the charge in embedding security into the software development lifecycle, scaling secure standards across engineering. Collaborate broadly within teams to promote a 'secure by default' culture wh...
Reposted 3 weeks ago
Senior Technical Program Manager, Infrastructure Programs
$130K - $170K *
Execute end-to-end digital onboarding of complex AI data center infrastructure, managing cross-functional teams to ensure timely delivery, stability, and optimization of high-performance systems for p...
Reposted today
$119K - $175K *
Drive complex security initiatives, mentor engineers, and lead investigations into high-impact incidents, focusing on AI/LLM security posture and compliance across multiple domains...
2 weeks ago
$130K - $160K *
Engineer robust security solutions to protect users and partners. Collaborate with a dynamic team to enhance security across infrastructure, applications, and compliance, while writing production code...
3 weeks ago
Senior Full-Stack Software Developer - AI Customer Support
$120K - $200K *
Unlock potential by leading the development of AI-powered customer service agents, working within a high-impact team utilizing TypeScript in a serverless microservices ecosystem to innovate and enhanc...
4 weeks ago
Sr. Human Resources Business Partner - Technology
$104K - $200K *
Lead strategic talent management initiatives, fostering relationships and driving diversity. Collaborate across teams to enhance organizational health and performance, ensuring compliance and deliveri...
1 week ago
$110K - $130K *
Transform client engagement by leading diverse teams to deliver high-quality projects. Drive business development through strong client relationships and oversee technical delivery, ensuring complianc...
3 weeks ago
Software Testing Engineer (.NET)
$90K - $110K *
Drive quality assurance efforts by analyzing requirements, designing test scenarios, and executing tests for web and mobile applications. Collaborate with cross-functional teams to enhance testing pra...
1 week ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.