IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Service Delivery Manager - Infrastructure Operations, Workload Automation & Incident Response?
$110K - $130K *
Drive operational excellence by leading infrastructure and workload automation services. Oversee incident response and service delivery, ensuring high performance and reliability across diverse techno...
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Innovate and build AI-native products that automate complex workflows. Collaborate with cross-functional teams to design, develop, and deploy full-stack applications, ensuring reliability and performa...
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Elevate cybersecurity measures by designing and implementing robust controls for enterprise applications and infrastructure. Collaborate with cross-functional teams to ensure compliance with federal s...
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Transform system reliability and performance as a Site Reliability Engineer. Collaborate with cross-functional teams to enhance automation, optimize resources, and ensure high availability of critical...
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HubSpot Automation Engineer (Remote)
$90K - $110K *
Build your career with a remote Automation Engineer role, where you'll design and implement scalable systems, enhance client portals, and partner with technical consultants to drive growth through inn...
4 weeks ago
$63K - $129K *
Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...
Reposted 1 week ago
$105K - $140K *
Lead the charge in designing and building scalable software solutions, owning features from concept to deployment while mentoring junior engineers and collaborating across teams to enhance payment pro...
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Systems Administrator - 2nd Shift
$97K - $126K *
Drive system excellence by overseeing installation, configuration, and maintenance of operating systems and servers, ensuring optimal performance and security while supporting business needs and compl...
1 week ago
$69K - $101K *
Empower our Micro-Fulfillment Operations team by ensuring optimal performance and reliability of automated systems. Engage with customers to troubleshoot and resolve complex technical issues, enhancin...
2 days ago
$95K - $115K *
Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...
2 weeks ago
Technology Manager - Facilities Management & Workplace Services
$110K - $130K *
Unlock potential by leading technology strategy for Facilities Management and Workplace Services. Drive platform governance, lifecycle management, and continuous improvement to enhance operations and...
2 weeks ago
$135K - $150K *
Champion innovation by enhancing our cloud infrastructure and automating operations. Collaborate with cross-functional teams to drive AI-powered solutions and ensure software reliability in a dynamic...
3 weeks ago
$90K - $110K *
Innovate and enhance software solutions in a dynamic SaaS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality applications while driving continuous impro...
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Senior Security Operations Engineer
$133K - $209K *
Join a dynamic IT team as you safeguard cloud infrastructure, enhance security measures, and lead incident response efforts. Your expertise will drive continuous improvement and ensure robust protecti...
2 weeks ago
Electronic Exploitation Engineer
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Unlock potential by leveraging your expertise in electronic exploitation and RF engineering. Collaborate on innovative projects, conduct hands-on technical analysis, and contribute to intelligence mis...
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Systems Engineer, Manager - Operations
$121K - $164K *
Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...
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Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Empower your career by designing and implementing scalable workforce solutions. Collaborate with cross-functional teams to build intuitive applications and optimize operational processes in a dynamic...
3 days ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Unlock enterprise-scale solutions in workforce management by designing and implementing robust applications using Java, Spring Boot, and React. Collaborate across teams to enhance forecasting, schedul...
3 days ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Develop scalable workforce management solutions using Java, Spring Boot, and React. Collaborate with cross-functional teams to optimize scheduling, forecasting, and operational reporting in a dynamic...
3 days ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Unlock potential by designing and implementing scalable workforce management solutions. Collaborate across teams to deliver intuitive applications and optimize operational processes in a dynamic conta...
3 days ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Unlock the potential of workforce management solutions by designing and implementing scalable applications. Collaborate with cross-functional teams to enhance forecasting, scheduling, and operational...
3 days ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Join a team that's driving innovation in workforce management solutions. Leverage your full-stack expertise to build scalable applications that enhance forecasting, scheduling, and operational reporti...
3 days ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Build scalable workforce management solutions using Java, Spring Boot, and React. Collaborate with cross-functional teams to enhance forecasting, scheduling, and operational reporting in a dynamic con...
3 days ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Innovate enterprise-scale workforce solutions by developing scalable applications using Java, Spring Boot, React, and Node.js. Collaborate with cross-functional teams to enhance forecasting, schedulin...
4 days ago
$114K - $252K *
Shape the future of national security by ensuring high performance and reliability of AI and data analytics platforms. Leverage your SRE expertise to optimize mission-critical systems within secure Az...
4 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.