IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$110K - $130K *

Drive operational excellence by leading infrastructure and workload automation services. Oversee incident response and service delivery, ensuring high performance and reliability across diverse techno...

Pennsylvania, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$105K - $202K *

Innovate and build AI-native products that automate complex workflows. Collaborate with cross-functional teams to design, develop, and deploy full-stack applications, ensuring reliability and performa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$116K - $125K *

Elevate cybersecurity measures by designing and implementing robust controls for enterprise applications and infrastructure. Collaborate with cross-functional teams to ensure compliance with federal s...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $148K *

Transform system reliability and performance as a Site Reliability Engineer. Collaborate with cross-functional teams to enhance automation, optimize resources, and ensure high availability of critical...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Build your career with a remote Automation Engineer role, where you'll design and implement scalable systems, enhance client portals, and partner with technical consultants to drive growth through inn...

Austin, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$63K - $129K *

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $140K *

Lead the charge in designing and building scalable software solutions, owning features from concept to deployment while mentoring junior engineers and collaborating across teams to enhance payment pro...

CanadaRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$97K - $126K *

Drive system excellence by overseeing installation, configuration, and maintenance of operating systems and servers, ensuring optimal performance and security while supporting business needs and compl...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$69K - $101K *

Empower our Micro-Fulfillment Operations team by ensuring optimal performance and reliability of automated systems. Engage with customers to troubleshoot and resolve complex technical issues, enhancin...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...

Rhode Island, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading technology strategy for Facilities Management and Workplace Services. Drive platform governance, lifecycle management, and continuous improvement to enhance operations and...

Indianapolis, INRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $150K *

Champion innovation by enhancing our cloud infrastructure and automating operations. Collaborate with cross-functional teams to drive AI-powered solutions and ensure software reliability in a dynamic...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Innovate and enhance software solutions in a dynamic SaaS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality applications while driving continuous impro...

Puerto Rico, USRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$133K - $209K *

Join a dynamic IT team as you safeguard cloud infrastructure, enhance security measures, and lead incident response efforts. Your expertise will drive continuous improvement and ensure robust protecti...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Unlock potential by leveraging your expertise in electronic exploitation and RF engineering. Collaborate on innovative projects, conduct hands-on technical analysis, and contribute to intelligence mis...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$121K - $164K *

Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Empower your career by designing and implementing scalable workforce solutions. Collaborate with cross-functional teams to build intuitive applications and optimize operational processes in a dynamic...

Austin, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Unlock enterprise-scale solutions in workforce management by designing and implementing robust applications using Java, Spring Boot, and React. Collaborate across teams to enhance forecasting, schedul...

Boston, MARemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Develop scalable workforce management solutions using Java, Spring Boot, and React. Collaborate with cross-functional teams to optimize scheduling, forecasting, and operational reporting in a dynamic...

Toronto, ONRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Unlock potential by designing and implementing scalable workforce management solutions. Collaborate across teams to deliver intuitive applications and optimize operational processes in a dynamic conta...

Montreal, QCRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Unlock the potential of workforce management solutions by designing and implementing scalable applications. Collaborate with cross-functional teams to enhance forecasting, scheduling, and operational...

San Diego, CARemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's driving innovation in workforce management solutions. Leverage your full-stack expertise to build scalable applications that enhance forecasting, scheduling, and operational reporti...

New York, NYRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Build scalable workforce management solutions using Java, Spring Boot, and React. Collaborate with cross-functional teams to enhance forecasting, scheduling, and operational reporting in a dynamic con...

San Jose, CARemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Innovate enterprise-scale workforce solutions by developing scalable applications using Java, Spring Boot, React, and Node.js. Collaborate with cross-functional teams to enhance forecasting, schedulin...

Los Angeles, CARemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$114K - $252K *

Shape the future of national security by ensuring high performance and reliability of AI and data analytics platforms. Leverage your SRE expertise to optimize mission-critical systems within secure Az...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.