IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$130K - $140K *
Shape the future of security by leading efforts to protect and modernize a federal platform. Balance legacy system maintenance with the development of a secure cloud-based solution, ensuring complianc...
1 week ago
$110K - $130K *
Partner with us to drive innovative security solutions, engaging with customers and partners to address their unique challenges. Leverage your expertise in pre-sales and engineering to enhance operati...
6 days ago
$110K - $130K *
Drive collaboration with sales teams to identify prospects and deliver tailored security solutions, addressing technical challenges and enhancing customer engagement through education and presentation...
6 days ago
$100K - $120K *
Accelerate your career by partnering with leaders to develop innovative solutions, guide engineering best practices, and ensure high-quality infrastructure. Collaborate with teams to achieve technical...
Reposted 5 days ago
[IIT] Client Solutions Architect
$125K - $150K *
Engage with enterprise clients to translate complex challenges into actionable AI solutions. Collaborate with Sales and Delivery teams to drive scalable programs, influence revenue, and ensure success...
2 weeks ago
$110K - $130K *
Unlock potential by driving strategic growth within enterprise accounts. Lead cross-functional teams to manage client relationships, develop account strategies, and identify new opportunities, ensurin...
Reposted 3 weeks ago
ServiceNow FSM Practice Lead (391)
$200K - $250K *
Unlock your potential as a senior leader in Field Service Management, overseeing solutions for healthcare and asset-intensive sectors. Drive technical excellence, mentor teams, and shape innovative st...
4 weeks ago
Senior Cloud & Infrastructure Engineer (Azure & Terraform)
$125K - $150K *
Elevate your career by leading Azure Cloud infrastructure initiatives. Drive innovation through Terraform development, ensuring robust security and compliance while collaborating with cross-functional...
1 week ago
Senior Field Service Technician
$68K - $109K *
Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll engage with customers, troubleshoot technical issues, and enhance operational efficiency whi...
Today
$110K - $130K *
Transform enterprise VoIP infrastructure by leading design, engineering, and compliance efforts. Manage complex incidents, mentor technicians, and drive modernization projects while ensuring optimal p...
1 week ago
Engineer III, Endpoint Engineering
$110K - $130K *
Join a team that's redefining endpoint management by designing and optimizing Active Directory, Group Policy, and Intune solutions for a global organization, ensuring seamless integration and user pro...
2 weeks ago
$96K - $148K *
Lead the charge in designing and building secure integrations for enterprise ITSM platforms. Analyze data flows, enhance system connections, and ensure compliance while delivering resilient solutions...
3 weeks ago
$95K - $115K *
Drive customer success by aligning technical capabilities with needs, enhancing packaging innovation, and executing strategic initiatives through collaboration and data-driven insights to achieve meas...
Reposted yesterday
Staff Application Security Engineer
$165K - $295K *
Pioneer innovative application security strategies and vulnerability management programs, driving impactful change in a high-visibility role that balances broad influence with deep technical expertise...
Reposted 3 weeks ago
Staff Application Security Engineer
$165K - $295K *
Transform the landscape of application security by leading vulnerability management and developing innovative solutions across cloud, IoT, and corporate systems, while mentoring teams and ensuring the...
Reposted 3 weeks ago
Staff Application Security Engineer
$165K - $295K *
Join a team that's redefining application security. In this pivotal role, you'll shape vulnerability management and mentor engineers, driving innovation and ensuring the safety of diverse cloud and Io...
Reposted 3 weeks ago
Staff Application Security Engineer
$165K - $295K *
Lead the evolution of our application security programs, driving vulnerability management and automation across a multi-product environment while mentoring teams and influencing security strategies to...
Reposted 3 weeks ago
$80K - $120K *
Collaborate with cross-functional teams to design and develop user-centric web applications, integrating AI-driven insights for high-stakes decision-making workflows while ensuring performance and sec...
2 days ago
$120K - $160K *
Join our dynamic team to design and develop cutting-edge AI platforms, enhancing decision-making workflows through innovative web applications and robust backend services. Collaborate across the full...
6 days ago
$120K - $145K *
Join a dynamic team to design and develop a next-gen AI platform, focusing on intelligent agent frameworks and modern web applications. Collaborate across the full stack to enhance decision-making wor...
1 week ago
$80K - $95K *
Transform your career by managing critical systems operations, enhancing infrastructure, and driving automation in a dynamic environment. Collaborate with a skilled team to ensure high availability an...
2 weeks ago
$120K - $145K *
Transform cloud infrastructure for higher education products by designing, building, and operating AWS and Azure environments. Collaborate with teams to enhance reliability, automate processes, and me...
2 weeks ago
Senior Engineer - Desktop Application
$180K - $195K *
Drive the development of the Hypori app for Windows while enhancing iOS and Android functionalities. Collaborate in an agile environment, focusing on secure software practices, troubleshooting, and de...
1 week ago
Sr Staff Endpoint Systems Engineer
$141K - $236K *
Lead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance an...
Reposted 2 weeks ago
Manager, Support Operations (Remote/Second Shift)
$95K - $115K *
Champion a high-performing support operations team, ensuring exceptional customer service and efficient processes. Lead incident management, oversee technical engineers, and drive continuous improveme...
4 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.