IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$130K - $140K *

Shape the future of security by leading efforts to protect and modernize a federal platform. Balance legacy system maintenance with the development of a secure cloud-based solution, ensuring complianc...

Fairfax, VARemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Partner with us to drive innovative security solutions, engaging with customers and partners to address their unique challenges. Leverage your expertise in pre-sales and engineering to enhance operati...

Philadelphia, PARemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive collaboration with sales teams to identify prospects and deliver tailored security solutions, addressing technical challenges and enhancing customer engagement through education and presentation...

Dover, DERemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Accelerate your career by partnering with leaders to develop innovative solutions, guide engineering best practices, and ensure high-quality infrastructure. Collaborate with teams to achieve technical...

Mclean, VARemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Engage with enterprise clients to translate complex challenges into actionable AI solutions. Collaborate with Sales and Delivery teams to drive scalable programs, influence revenue, and ensure success...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by driving strategic growth within enterprise accounts. Lead cross-functional teams to manage client relationships, develop account strategies, and identify new opportunities, ensurin...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $250K *

Unlock your potential as a senior leader in Field Service Management, overseeing solutions for healthcare and asset-intensive sectors. Drive technical excellence, mentor teams, and shape innovative st...

Arlington, VARemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Elevate your career by leading Azure Cloud infrastructure initiatives. Drive innovation through Terraform development, ensuring robust security and compliance while collaborating with cross-functional...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$68K - $109K *

Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll engage with customers, troubleshoot technical issues, and enhance operational efficiency whi...

New Jersey, USRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform enterprise VoIP infrastructure by leading design, engineering, and compliance efforts. Manage complex incidents, mentor technicians, and drive modernization projects while ensuring optimal p...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining endpoint management by designing and optimizing Active Directory, Group Policy, and Intune solutions for a global organization, ensuring seamless integration and user pro...

Pennsylvania, USRemote

2 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$96K - $148K *

Lead the charge in designing and building secure integrations for enterprise ITSM platforms. Analyze data flows, enhance system connections, and ensure compliance while delivering resilient solutions...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Drive customer success by aligning technical capabilities with needs, enhancing packaging innovation, and executing strategic initiatives through collaboration and data-driven insights to achieve meas...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$165K - $295K *

Pioneer innovative application security strategies and vulnerability management programs, driving impactful change in a high-visibility role that balances broad influence with deep technical expertise...

Dallas, TXRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $295K *

Transform the landscape of application security by leading vulnerability management and developing innovative solutions across cloud, IoT, and corporate systems, while mentoring teams and ensuring the...

Seattle, WARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $295K *

Join a team that's redefining application security. In this pivotal role, you'll shape vulnerability management and mentor engineers, driving innovation and ensuring the safety of diverse cloud and Io...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $295K *

Lead the evolution of our application security programs, driving vulnerability management and automation across a multi-product environment while mentoring teams and influencing security strategies to...

New York, NYRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Collaborate with cross-functional teams to design and develop user-centric web applications, integrating AI-driven insights for high-stakes decision-making workflows while ensuring performance and sec...

Virginia, USRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Join our dynamic team to design and develop cutting-edge AI platforms, enhancing decision-making workflows through innovative web applications and robust backend services. Collaborate across the full...

Virginia, USRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a dynamic team to design and develop a next-gen AI platform, focusing on intelligent agent frameworks and modern web applications. Collaborate across the full stack to enhance decision-making wor...

Virginia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform your career by managing critical systems operations, enhancing infrastructure, and driving automation in a dynamic environment. Collaborate with a skilled team to ensure high availability an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform cloud infrastructure for higher education products by designing, building, and operating AWS and Azure environments. Collaborate with teams to enhance reliability, automate processes, and me...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$180K - $195K *

Drive the development of the Hypori app for Windows while enhancing iOS and Android functionalities. Collaborate in an agile environment, focusing on secure software practices, troubleshooting, and de...

Austin, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$141K - $236K *

Lead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance an...

San Diego, CARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Champion a high-performing support operations team, ensuring exceptional customer service and efficient processes. Lead incident management, oversee technical engineers, and drive continuous improveme...

Dallas, TXRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.