IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$85K - $110K *

Drive your career forward while conducting inspections and supporting engineering underwriting. Leverage your maintenance expertise to enhance risk assessment and contribute to loss prevention initiat...

Markham, ONRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$200K - $205K *

Drive the expansion of our Data Services & Analytics practice by leading technical delivery, managing client relationships, and overseeing project execution. Empower teams to deliver innovative data i...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$106K - $198K *

Lead the transformation of 1LMX product solutions across the enterprise, collaborating with stakeholders to align capabilities with business needs, manage risks, and ensure successful deployment while...

Three Rivers, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...

Orlando, FLRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$121K - $161K *

Transform your career by leading the design and implementation of Veeva Vault RIM, ensuring optimal performance and compliance while collaborating with cross-functional teams to enhance user experienc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $105K *

Contribute to the development and support of advanced missile systems as a systems engineer. Collaborate with cross-functional teams to enhance the capabilities of critical defense technologies while...

Pittsfield, MARemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $145K *

Unlock potential by leading IT operations and identity management, transforming strategy into action. Drive technical excellence in Microsoft Entra ID, endpoint platforms, and SaaS integrations while...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Empower progress in product security by embedding advanced safeguards within every development phase. Collaborate with engineering teams to build AI-enhanced security tooling and enhance proactive ris...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $185K *

Unlock potential by driving innovative infrastructure solutions for scalable deployments, collaborating with customers to refine requirements, and enhancing operational efficiency through automation a...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$220K - $240K *

Elevate your career by leading strategic customer relationships in data security. Drive enterprise-wide programs, influence executive stakeholders, and ensure value realization through effective gover...

Dallas, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engineer innovative solutions as you build and scale our platform, collaborating across the tech stack. Contribute to key decisions and shape our engineering culture in a dynamic, fast-paced environme...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion operational excellence by overseeing secure, cost-efficient data platform management across multi-cloud environments, enhancing automation and AI capabilities for improved reliability and per...

Providence, RIRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$181K - $226K *

Join our dynamic team as a Software Engineer, where you'll enhance internal tools, collaborate with stakeholders, and drive improvements in cloud infrastructure and observability, all while working in...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Unlock potential by leading mobile app development, shaping user experiences, and driving technical direction in a fast-paced environment. Collaborate with cross-functional teams to deliver intuitive...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $132K *

Drive impactful technical implementations by managing projects and collaborating with diverse teams to ensure successful deployment of solutions, enhancing client satisfaction and operational efficien...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$226K - $338K *

Join a dynamic team at the forefront of AI-powered customer experience, driving transformative solutions and measurable results. Collaborate cross-functionally to architect innovative strategies that...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $185K *

Champion innovative desktop solutions by supporting enterprise-class systems, enhancing service reliability, and collaborating with diverse teams to resolve technical challenges and improve operationa...

Livermore, CARemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$152K - $205K *

Join a team that's designing and operating secure, scalable platform infrastructure for critical digital assets. Leverage your SRE expertise to enhance reliability, performance, and security across hy...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Tackle complex problems by implementing ServiceNow solutions for top clients. Collaborate with a dynamic team, ensuring quality and efficiency in digital transformation projects, while delivering impa...

CanadaRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $161K *

Drive enterprise Identity Security solutions in a complex healthcare environment, focusing on secure identity lifecycle management, authentication, and compliance while integrating clinical applicatio...

Kentucky, USRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$147K - $268K *

Unlock potential by leading the design and implementation of cutting-edge CX orchestration platforms, enhancing self-service capabilities and integrating advanced technologies for a seamless customer...

RemoteRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join our dynamic Talent Acquisition team as a Technical Recruiter, managing the full-cycle hiring process to attract top talent for our Prime contracts supporting the Intelligence Community, emphasizi...

Annapolis, MDRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $160K *

Elevate People Technology by optimizing systems and processes, ensuring data integrity, and enhancing user experiences. Collaborate with cross-functional teams to drive efficiency and support a fast-p...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Engage with cross-functional teams to translate business needs into actionable system requirements, focusing on cloud-based applications and Medicare systems. Drive Agile product development and ensur...

Columbia, SCRemote

6 days ago

  •   5 - 7 years exp.  •   Staffing

$108K - $130K *

Drive innovative ICT solutions by leveraging your expertise in infrastructure design and consulting. Collaborate with a team to tackle complex projects, ensuring alignment with client goals while prov...

Arlington, VARemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.