Customer Service Manager Jobs in Rochester, NY

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Join a dynamic team as you oversee maintenance across multiple communities, mentor skilled technicians, ensure safety compliance, and drive performance improvements. Your leadership will elevate servi...

Manage resources and logistics for on-site services and maintenance, ensuring timely resolution of customer needs while overseeing maintenance facilities and engineering. Utilize operational judgment...

Drive customer success by managing relationships and providing technical guidance. Collaborate cross-functionally to ensure seamless onboarding and resolution of issues. Advocate for customers to enha...

Join a dynamic team as you enhance customer service and operational excellence in mission-critical environments, ensuring SLA compliance and fostering strong client relationships through effective com...

Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...

Accelerate progress at the forefront of customer engagement by driving product adoption and enhancing customer satisfaction. Leverage your expertise to foster strong relationships, providing tailored...

Champion compliance by managing telecommunications regulatory obligations, ensuring accurate filings and contributing to cross-functional collaboration to mitigate risks and enhance operational effici...

Lead the charge in enhancing clinical operations and driving process improvements while empowering a skilled nursing team to improve claim outcomes and provide strategic support in insurance claims ma...

Unlock potential by leading a dedicated team to enhance client satisfaction and retention. This role blends leadership, technical acumen, and customer service excellence to elevate client interactions...

Join a team that enhances client satisfaction by leading a skilled group of Account Managers, leveraging technology, and developing effective strategies to ensure client retention and proactive servic...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Lead the development of a high-performing team while driving customer satisfaction, operational excellence, and sales results. This role demands strategic thinking, effective communication, and hands...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Transform customer service through effective maintenance and engineering solutions. Manage diverse logistics and operational activities, leveraging your expertise to optimize service quality and timel...

Grow your career with a dynamic role focused on customer relationships and account management, ensuring customer satisfaction and identifying opportunities for growth and retention within a portfolio...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Lead a dynamic team of Resident Consultants to drive customer success, ensuring growth and value realization for our enterprise clients. Foster relationships and implement strategies that enhance serv...

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...