Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$82K - $111K *

Serve as the primary client liaison, driving satisfaction and retention while fostering partnerships and implementing effective client strategies for healthcare products. Collaborate cross-functionall...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $111K *

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Empower customer success by managing key relationships, enhancing experiences, and driving value for a portfolio of clients. Collaborate across teams to ensure service deliverables align with customer...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $169K *

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead enterprise sales strategy for CPG accounts, driving revenue growth and team performance. Navigate complex buying committees and coach a high-performing sales team with a focus on ROI-based value...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$112K - $143K *

Develop strategic relationships as a Technical Customer Success Manager, driving customer adoption and satisfaction through technical expertise and business insight, while collaborating across teams t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Champion customer satisfaction by executing maintenance and service solutions, coordinating logistics and support activities, with a focus on continuous improvement and operational excellence in a dyn...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Champion customer service excellence by managing maintenance activities and solutions on-site. Leverage technical expertise to enhance support for diverse services, ensuring effective execution and ti...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Champion exceptional customer service by managing a dedicated service team. Drive operational excellence, ensuring compliance and client satisfaction while overseeing performance and financial managem...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$81K - $130K *

Lead the charge in enhancing customer care and sales enablement by translating business strategy into impactful training and quality initiatives that elevate frontline performance and improve customer...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$92K - $139K *

Drive exceptional customer success by managing a complex portfolio of Enterprise accounts, enhancing software value through strategic relationships and problem-solving. Influence industry revenue and...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$137K - $192K *

Transform the future of customer engagement through a unified strategy in Customer Success and Renewals. Lead and inspire teams to achieve operational excellence while leveraging AI for insightful dec...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $89K *

Transform client experiences as you proactively manage and support key client accounts, ensuring operational excellence, satisfaction, and growth while collaborating across teams to deliver strategic...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$79K - $127K *

Join a team that's at the forefront of service delivery excellence. Lead dynamic projects, collaborate across various teams, and drive customer satisfaction while ensuring alignment with operational a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $113K *

Champion operational excellence by overseeing Service Managers and technicians, ensuring effective management of repair orders, installations, and maintenance within a defined region to achieve profit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$83K - $125K *

Oversee service operations within your region, guiding Service Managers and technicians to enhance efficiency, profitability, and customer satisfaction while ensuring the team's operational excellence...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$131K - $174K *

Drive sales success by managing direct and broker relationships, leveraging data insights, and coordinating initiatives for medium to large accounts, while ensuring alignment with corporate objectives...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Accelerate progress at our training programs by designing and implementing comprehensive training for contact center staff, ensuring compliance and excellence in customer service delivery across all c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Join a team that's redefining healthcare solutions by driving project execution and customer relationships in the Senior Living industry, while leveraging your expertise in facilities management and t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.