In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$75K - $95K *
Lead the charge in fostering strong partnerships and enhancing service execution for channel partners. Collaborate cross-functionally to support customer needs and drive incremental growth in parts an...
Reposted 1 week ago
$75K - $95K *
Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...
Reposted 1 week ago
Customer Fulfillment Manager (CFM)
$91K - $152K *
Manage financial and operational aspects of field service projects, ensuring cost classification and customer billing while fostering high satisfaction levels. Interface with Finance and Operations to...
2 days ago
Customer Experience Manager (OEM Infrastructure)
$90K - $120K *
Advance customer satisfaction by optimizing the customer journey, driving insights from feedback, and collaborating across teams to enhance the experience and foster long-term loyalty in a dynamic tec...
3 weeks ago
$100K - $200K *
The ideal candidate will oversee daily customer service operations, improve customer satisfaction, develop team performance, and implement strategies that enhance the overall customer experience...
3 weeks ago
$119K - $199K *
Shape impactful customer relationships as you lead strategic support for a large aeroderivative gas power fleet, ensuring high-quality service delivery and driving business growth across multiple geog...
1 week ago
$80K - $124K *
Empower a field team through leadership and strategic guidance, ensuring optimal program delivery and client satisfaction while driving performance metrics and fostering team development in a dynamic...
1 week ago
Customer Success Manager - Canada
$70K - $95K *
Drive customer success by managing enterprise accounts, enhancing product adoption, and ensuring value realization. Collaborate cross-functionally to achieve strategic business objectives and nurture...
1 week ago
Client Manager, Customer Success
$136K - $144K *
Unlock your potential by leveraging automotive data to drive client success, provide deep insights, build relationships with OEMs, and support strategic decisions, all while shaping the future of auto...
1 week ago
Operations Manager, Dealer Services
$103K - $177K *
Elevate dealer engagement through strategic operational leadership. Spearhead onboarding, enhance processes, and optimize data management to ensure consistent, scalable dealer transactions and support...
3 weeks ago
Senior Manager, Digital Experience & Front-Office Applications
$100K - $130K *
Manage the front-office digital application domain, overseeing e-commerce and customer platforms. Ensure successful execution by prioritizing projects, aligning strategies, and enhancing customer expe...
4 weeks ago
Senior Manager, Client Success DXP
$100K - $130K *
Drive strategic client success by managing multi-million-dollar portfolios, mentoring teams, and expanding client engagement while ensuring seamless delivery and aligning business goals with exception...
2 weeks ago
$80K - $110K *
Drive operational excellence across retail partnerships while enhancing sales performance. Lead data-driven strategies, cultivate relationships, and implement improvements in a self-directed role focu...
3 weeks ago
$75K - $100K *
Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...
1 week ago
Manager, Marketplace Sales Enablement
$84K - $105K *
Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...
1 week ago
Manager, Professional Services, AI, CX
$120K - $150K *
Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...
3 weeks ago
Manager - Customer Success Operations
$75K - $118K *
Champion customer success operations by optimizing team workflows, driving satisfaction, and fostering cross-departmental collaboration to enhance strategies and outcomes for customer growth and reten...
Reposted 2 days ago
Senior Manager, Customer Experience Strategy
$126K - $202K *
Transform customer experience by leveraging AI to build a real-time customer insights platform. Drive data-driven decision-making and optimize customer journeys through effective program management an...
3 weeks ago
$75K - $90K *
Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...
1 week ago
Manager Customer Account - Cruise Line - REMOTE
$90K - $120K *
Lead strategic partnerships with cruise lines, driving growth through expert relationship management, joint planning, and innovative solutions tailored to unique operational models in a dynamic, custo...
3 weeks ago
$70K - $95K *
Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...
2 weeks ago
Director of Customer Success Management
$190K - $210K *
Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...
1 week ago
$90K - $120K *
Unlock customer success by managing enterprise relationships, driving product adoption, and ensuring alignment with key business objectives. This role focuses on proactive communication and strategic...
3 weeks ago
District Manager - OnStar, Prairies
$76K - $114K *
Champion growth by driving OnStar activation efforts across dealerships. Collaborate with management teams and provide training to enhance sales performance and customer engagement in both new and use...
2 days ago
$70K - $95K *
Support clients by fostering relationships and resolving challenges to ensure satisfaction. Leverage problem-solving skills to optimize service delivery and drive revenue growth while effectively mana...
3 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.