Customer Service Manager Jobs in Washington, DC

Elevate your career by leading a dynamic Customer Service Team, ensuring exceptional support for merchants while refining processes and optimizing service delivery. Bring your leadership skills and cu...

Transform the operational landscape by managing service center activities to ensure efficient delivery, compliance, and exceptional customer service while leading and developing your team to achieve p...

Elevate product quality and service standards by providing expert technical support and training to retailers, while actively investigating and resolving field issues to enhance customer satisfaction...

Lead the sales initiative in the hospitality sector, cultivating partnerships and driving market share growth through strategic outreach and relationship management with hotels and vendors for excepti...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Champion customer satisfaction by leading the service team, driving improvements in customer experience through design thinking while collaborating across departments for impactful solutions and strat...

Join a transformative team shaping the workforce of a premier federal agency. Lead strategic human capital initiatives that influence hiring and growth through effective program management and collabo...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Lead and enhance customer support operations for U.S. Military families, ensuring excellence in service delivery and engagement. Oversee a dedicated team and technology solutions while promoting a cus...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

Transform your career by proactively pursuing customer relationships and leading innovative tech solutions while directing a skilled team to ensure sustainable growth and success...

Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...

Lead the charge in optimizing maintenance operations and team performance, ensuring equipment reliability and infrastructure functionality while collaborating effectively across departments to support...

Inspire a culture of excellence by leading a high-performing Customer Success team, driving strategic initiatives that enhance client satisfaction and retention across complex accounts while maximizin...

Inspire high-performing sales teams while driving impactful solutions for mid-sized Public Sector organizations. Utilize coaching, strategic problem-solving, and cross-functional collaboration to fost...

Empower growth in a dynamic environment by participating in a structured training program to develop your leadership skills, enabling you to effectively manage operations and lead high-performing team...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Unlock potential by driving enterprise-wide Problem Management, enhancing service reliability through data-driven Root Cause Analysis and proactive solutions, while collaborating with cross-functional...

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Help us manage the Privacy Program by leading project initiatives, enhancing operational efficiency, and ensuring compliance with privacy regulations while collaborating with IT and key stakeholders o...

Lead the charge in managing a high-performing Bulk Customer Success team to ensure successful fiber internet launches, deepen customer engagement, and foster lasting relationships in the multifamily s...