Customer Service Manager Jobs in Austin, TX

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Join our team to transform customer support in the automotive marketplace! You'll lead a dynamic team to foster relationships and enhance operational workflows using innovative AI tools for improved c...

Shape the future of customer support in the automotive marketplace! Leverage your SaaS expertise to optimize operations, drive AI innovations, and enhance enterprise relationships for improved service...

Elevate customer satisfaction as you manage high-severity billing escalations, ensuring seamless collaboration across Finance and Revenue Operations while providing clarity and accountability during r...

Empower the future of customer service by leading a high-performing team, enhancing operational efficiency, and driving customer success across North America while leveraging innovative AI tools and r...

Champion customer satisfaction by leading a dynamic service team, managing order processes and technical support, while fostering collaboration across aerospace and defense sectors to elevate customer...

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...

Shape the future of field service management by leading a team of technicians, optimizing operations, and enhancing customer satisfaction while managing maintenance and repair budgets...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Reimagine customer care leadership by guiding a dynamic team to enhance client experiences across diverse operational groups. Drive performance and strategies while collaborating with key business par...

Shape customer experiences by leading initiatives that enhance engagement, streamline journeys, and leverage AI to drive measurable outcomes across digital and physical touchpoints, collaborating with...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Join a team that's dedicated to enhancing customer experiences through innovative digital solutions. Drive the implementation and optimization of technologies that bolster operational efficiency and s...

Elevate customer experiences by deploying innovative digital solutions. Collaborate with cross-functional teams to enhance operational efficiency and drive measurable results in a dynamic pharmacy env...

Lead the charge in managing client programs, ensuring optimal performance, client satisfaction, and operational efficiency while collaborating with cross-functional teams to drive business growth and...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Reimagine client success by leading high-impact engagements, integrating marketing analytics, and delivering strategic insights to drive outcomes and influence executive decisions across top brands in...

Unlock potential by leading executive-level client engagements, driving strategic marketing analytics, and fostering trusted partnerships. Thrive in a fast-paced environment while delivering data-driv...

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...