Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$105K - $195K *
Explore new challenges as you support large-scale infrastructure deployment, validation, and operational reliability, collaborating closely with senior engineers to ensure optimal performance and syst...
2 weeks ago
$100K - $130K *
Elevate support operations by leading a dynamic team to enhance customer experience. Design scalable processes and implement a modern ticketing platform to drive efficiency and improve service quality...
4 days ago
Principal Customer Success Manager, Technical
$120K - $150K *
Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...
2 weeks ago
Sr. Director of Workday & Financial Systems
$170K - $210K *
Champion the evolution of Workday Financials and PSA, guiding a dedicated team through platform optimization, M&A integration, and aligning with enterprise growth while enhancing financial integrity a...
3 weeks ago
Principal Consulting Engineer - DX
$172K - $240K *
Advance your career as a Principal Consulting Engineer, driving large-scale technology solutions, collaborating with clients and teams, and innovating on technical strategies to deliver exceptional se...
3 weeks ago
Senior Customer Support Engineer
$90K - $120K *
Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...
Yesterday
$120K - $150K *
Lead the charge in driving project management strategies for clinical research, ensuring effective execution and delivery while collaborating with cross-functional teams and external stakeholders to s...
1 month ago
$134K - $231K *
Champion IT transformation by executing strategic roadmaps and driving AI integration across global platforms. Lead governance, optimize solutions, and oversee vendor relations to ensure operational e...
Yesterday
Technical Service Manager, Commercial Applied Chillers
$96K - $192K *
Unlock your potential by providing critical technical support for our Heavy Applied HVAC systems, ensuring customer satisfaction and quality improvement through teamwork and effective communication ac...
Reposted 4 days ago
$120K - $150K *
Optimize enterprise product strategy by managing integrations, APIs, and custom configurations that serve diverse health systems and partners. Enable scalable solutions to enhance platform offerings a...
Reposted 1 week ago
$148K - $160K *
Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...
2 days ago
$100K - $120K *
Elevate the client experience by ensuring seamless engagement across teams. Manage client accounts, coordinate project activities, and provide insightful reporting while fostering strong relationships...
Reposted 2 days ago
$120K - $150K *
Lead a high-performing, geographically diverse team to enhance system reliability and availability while driving financial performance and operational excellence in energy storage projects to ensure s...
3 weeks ago
$175K - $225K *
Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...
1 week ago
$150K - $250K *
Design, build, and optimize NFS solutions while tackling deep storage stack challenges. Collaborate with cross-functional teams to enhance performance and scalability in mission-critical data environm...
3 weeks ago
$132K *
Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...
1 week ago
Director, Technical Program Management, Supply Chain
$120K - $150K *
Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...
4 days ago
$90K - $120K *
Drive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dyn...
Reposted yesterday
Senior Security Operations Engineer
$120K - $150K *
Empower your career by leading security engineering initiatives, developing scalable solutions, and optimizing detection capabilities across multiple domains. Drive impactful changes in a collaborativ...
Yesterday
$90K - $130K *
Engage with enterprise clients to drive platform adoption and optimize performance by tackling technical challenges. Collaborate with cross-functional teams to ensure long-term success and enhance cus...
3 weeks ago
$95K - $125K *
Transform IDC's content landscape by producing innovative multimedia assets, owning the podcast experience, leading customer stories, and collaborating closely with creative teams to engage diverse au...
2 weeks ago
Senior Manager, Product Support
$135K - $155K *
Champion operational excellence as you lead customer support and workforce management teams, ensuring that service level agreements are met while nurturing a people-first culture that boosts customer...
1 month ago
$91K - $129K *
Support project delivery by managing multiple capital planning initiatives. Cultivate client relationships while overseeing all project phases from initiation through completion, ensuring quality and...
3 days ago
$90K - $120K *
Join us to lead growth and capture efforts for strategic federal opportunities. This high-impact role blends strategy and execution, leveraging technology to create competitive bids and drive measurab...
3 weeks ago
$90K - $130K *
Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...
1 week ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.