Director, Technical Support Remote Jobs

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Transform the global support organization by leading a team of 23, optimizing processes, and integrating AI technology, ensuring exceptional customer experiences and effective operational excellence a...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Lead the charge in driving revenue growth and operational excellence through strategic inside sales initiatives aimed at expanding customer value and product adoption across North America. Join a fast...

Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...

Lead a high-autonomy engineering team to deploy AI solutions across departments, ensuring real-world adoption of cutting-edge software while bridging technical and business domains for impactful workf...

Develop and lead innovative support portfolio strategies to enhance business performance, ensuring competitive positioning and cross-functional collaboration to drive customer satisfaction and operati...

Lead the strategy and delivery excellence for HCM and Payroll solutions across the Americas, enhancing implementation quality and client experiences while fostering team growth and operational efficie...

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

Shape the future of customer support by leading a dynamic team of Application Support Engineers, delivering exceptional service, and ensuring customer satisfaction while enhancing operational efficien...

Join a team that's redefining support excellence by leading Technical Support Engineers to ensure exceptional customer satisfaction while providing advanced technical guidance and fostering a collabor...

Join a team that's redefining product management in data engineering, analytics, and compliance. Own the end-to-end product lifecycle to enhance data quality and governance for a scalable and auditabl...

Drive customer satisfaction by delivering expert Tier 3 technical support, diagnosing complex issues, and collaborating with development teams to improve application performance and data integrity thr...

Redefine technical documentation by crafting user-focused content that simplifies complex technologies. Collaborate with engineers and designers, managing the full documentation lifecycle while levera...

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

Deliver impactful product management for Marine Systems, guiding products from conception to global market execution while focusing on innovation, customer needs, and cross-functional collaboration to...

Drive the architectural strategy and delivery of scalable, secure OCI services for Oracle eBusiness applications. Lead migrations and technical teams while collaborating with key stakeholders to ensur...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Lead cross-functional teams to innovate and enhance an enterprise Data Lakehouse platform, driving operational excellence and aligning technology with business strategies to empower data-driven insigh...

Empower life and annuity carriers through technology-based solutions by leveraging your extensive network and expertise to drive new business and underwriting sales, from prospects to closed deals in...

Lead the charge in delivering exceptional support while managing a skilled team. Balance hands-on partner interactions with team development and problem-solving, ensuring high-quality service and coll...

Inspire and lead a dedicated software development team to deliver high-quality solutions. Utilize your expertise to mentor early-career developers, drive architectural decisions, and ensure collaborat...

Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Join us to lead and transform a pivotal partner technical management organization. Drive practice creation, foster self-sufficiency among partners, and spearhead innovative initiatives for a competiti...