Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$95K - $115K *

Lead the charge in regional operations management, driving customer satisfaction and inspiring teams across multiple locations in the fire and life safety industry. Take ownership of operational excel...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Drive the evolution of the Marketing PMO, enhancing planning, governance, and execution across functions. Lead strategic programs, optimize workflows, and establish metrics to ensure predictable outco...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$250K - $270K *

Lead the charge in enhancing the guest web ordering experience by managing a team of full-stack engineers. Drive product innovation, optimize conversion rates, and ensure engineering excellence across...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $160K *

Drive operational excellence by leading a global team to deliver high-quality wellbeing programs. Collaborate with stakeholders to ensure effective execution, maintain standards, and enhance participa...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$179K - $258K *

Lead a team in managing GTM systems and operations, ensuring seamless integration and performance of our SaaS stack. Collaborate across departments to drive strategic initiatives and maintain complian...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$97K - $145K *

Empower operational excellence by managing day-to-day business functions, driving performance, and leading a high-performing team in the autonomous vehicle sector. Ensure compliance, foster innovation...

Detroit, MIRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $150K *

Lead the charge in building a robust revenue engine for a new Home & Auto insurance unit. Design and implement CRM systems, optimize sales processes, and enhance data-driven decision-making to support...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $95K *

Champion data-driven decision-making by developing complex models and strategies. Collaborate with cross-functional teams to analyze data, drive impactful operational changes, and fulfill business obj...

Virginia, USRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Transform client operations by leading teams, optimizing processes, and enhancing service delivery. Drive business results through strategic project management and data analytics while fostering a cul...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $177K *

Lead and develop a distributed team of Project Coordinators, enhancing operational health and governance across complex automation deployments while driving continuous improvement and collaboration wi...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$182K - $263K *

Drive simulation operations by leading a hybrid team to execute high-quality tests, establish evaluation metrics, and enhance processes using AI for improved operational performance across virtual tes...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Lead the charge in managing a large-scale FHWA communications program, ensuring effective contract leadership, quality management, and stakeholder engagement across a multidisciplinary team to deliver...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$155K - $170K *

Elevate your career by leading regional learning operations across the Americas and EMEA. Drive operational excellence, optimize processes, and enhance learning experiences while collaborating with di...

Farmington, CTRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Drive impactful sales strategies by analyzing data and trends, collaborating with leadership, and delivering actionable insights to enhance decision-making across recurring revenue and advertising sec...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$133K - $183K *

Join a team that's redefining People Operations by leading global strategies and scalable programs. Drive employee lifecycle enhancements, optimize service delivery, and foster a high-performing cultu...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$107K - $192K *

Lead the charge in transforming operational data into actionable insights that enhance sales and profits. Collaborate with cross-functional teams to drive measurable improvements and support strategic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$108K - $130K *

Lead the charge in optimizing IT operations and security across multiple business units. Oversee service management, endpoint security, and compliance, ensuring seamless integration and support for a...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $175K *

Lead the creative program management efforts, ensuring timely delivery of high-quality projects across various marketing initiatives. Drive process improvements and foster collaboration within a dynam...

Seattle, WARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of business operations by optimizing processes across sales and customer success. Collaborate with cross-functional teams to drive efficiency, enhance tool adoption, and leverage AI f...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $200K *

Empower a high-growth organization by leading operations strategy, enhancing client satisfaction, and driving efficiency through AI and automation. Collaborate with senior leadership to ensure financi...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Elevate customer success by guiding clients through onboarding and product adoption. Serve as a trusted advisor, ensuring maximum value from solutions while advocating for customer needs within the or...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $150K *

Drive your career with a strategic role leading product vision and evolution in the Servicing domain. Transform customer interactions across policy management and claims, ensuring intuitive, scalable...

Minnesota, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Join a team that's dedicated to enhancing operator training across multiple divisions. Lead initiatives, ensure compliance, and drive continuous improvement while collaborating with regional leaders t...

Portland, ORRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$140K *

Lead operational excellence across Independent Living communities, ensuring continuity during transitions. Drive financial performance, enhance resident satisfaction, and support community teams while...

Philadelphia, PARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $108K *

Champion high-impact strategic initiatives, collaborating with executives to drive alignment and measurable results across the organization while navigating complexity and change...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.