Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$80K - $95K *

Lead the implementation of safety programs across multiple wind and solar project sites, ensuring compliance and promoting a safe work environment for all team members and contractors. Collaborate wit...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$140K - $160K *

Innovate by leading global Credit & Collections operations, driving cash performance, and managing customer credit risk. Collaborate with cross-functional teams to enhance processes, ensure compliance...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $170K *

Champion excellence in data center construction by managing operations, driving innovation, and ensuring safety. Lead cross-functional teams to optimize processes and enhance customer experiences whil...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Accelerate growth by leading product marketing strategies that bridge development and customer needs. Drive market success through compelling narratives, deep market insights, and impactful go-to-mark...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Deliver innovative solutions by managing complex programs, ensuring seamless execution and coordination across multiple contracts while leveraging extensive IT expertise and leadership skills to drive...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $106K *

Transform risk management by providing independent oversight and automation of risk metrics. Collaborate with teams to evaluate controls, conduct assessments, and ensure compliance, driving improvemen...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $120K *

Champion strategic initiatives to enhance sales development and marketing operations, driving growth through data-driven insights and cross-functional collaboration. Optimize processes and implement s...

California City, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join us to lead and optimize our operations, ensuring seamless processes across revenue, contracts, partnerships, and people management. You'll build a team and systems that empower growth, driving ef...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$130K - $140K *

Lead the charge in transforming data into strategic insights, driving analytics initiatives and developing advanced solutions that empower decision-making across the value chain using modern BI tools...

Pennsylvania, USRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $170K *

Join a team that's redefining data management by spearheading product innovation. Your insights will guide the development of user-centric software solutions, shaping the platform that empowers busine...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $222K *

Empower the Partnerships & Alliances team by leading strategic initiatives, optimizing partner operations, and driving measurable outcomes through data-driven decision-making and technology solutions...

Frisco, TXRemote

6 days ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Collaborate with customers to enhance their experience by providing technical support and strategic insights while actively engaging with sales, product, and engineering teams to drive customer succes...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $217K *

Optimize continuous improvement initiatives by leading Kaizen efforts across multiple sectors, fostering a culture of inclusion and excellence while developing leaders and sustaining measurable enhanc...

Minneapolis, MNRemote

Today

  •   11 - 15 years exp.  •   Real Estate & Construction

$105K - $126K *

Lead and optimize subcontract management by negotiating agreements, ensuring compliance, and collaborating with stakeholders to drive successful federal contracting outcomes while mentoring junior sta...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $173K *

Join a team that's redefining AI-driven quality and performance operations. You'll build systems that enhance frontline team effectiveness and AI agent performance, ensuring impactful coaching and fee...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $160K *

Drive new business growth by leveraging industry expertise and relationships. Collaborate with senior executives to position as a trusted partner, focusing on digital transformation and consultative e...

New York, NYRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Lead strategic business development initiatives to drive new client acquisition and revenue growth in the Consumer Goods, Retail, and Travel sectors, leveraging industry expertise and relationships to...

CanadaRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in driving new business acquisition and expanding opportunities across Consumer Goods, Retail, and Travel sectors. Leverage industry expertise to build relationships and position as a...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$173K - $255K *

Shape the future of banking by leading core and digital operations, ensuring seamless deposit and lending processes while fostering a resilient operational environment that prioritizes customer experi...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$91K - $163K *

Lead transformative credit operations by optimizing workflows, enhancing AI integration, and driving process excellence. Collaborate across functions to manage multi-million-dollar portfolios and ment...

Draper, UTRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$116K - $175K *

Join our team to oversee and enhance logistics operations for Dental products, ensuring efficient order fulfillment and distribution. Lead a dedicated team while collaborating with various departments...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $195K *

Lead the charge in shaping the U.S. HCP marketing strategy for JYNNEOS, driving integrated programs and optimizing engagement through data-driven insights and compliance, while collaborating across te...

Durham, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $155K *

Lead the charge in executing strategic business initiatives, driving cross-functional collaboration, and mentoring teams to achieve performance excellence while fostering a high-performing environment...

Bentonville, ARRemote

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$104K - $202K *

Lead the charge in workforce transformation programs, driving strategy, governance, and execution across teams. Collaborate with stakeholders to enhance manager readiness and associate experience, ens...

Sunnyvale, CARemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead customer marketing initiatives to drive expansion and adoption within mid-market and enterprise accounts. Collaborate with cross-functional teams to develop data-driven campaigns and leverage AI...

Vancouver, BCRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.