Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$170K - $220K *

Champion the delivery of complex, AI-driven projects by leading cross-functional teams, managing client relationships, and ensuring successful outcomes through effective execution and strategic planni...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic team driving strategic project initiatives with cross-functional collaboration, managing complex programs to achieve company goals while optimizing efficiency and enhancing organization...

Ontario, CARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Take ownership of operations to enhance performance, customer satisfaction, and continuous improvement. Lead support teams, manage incidents, and ensure compliance with standards while driving account...

Nashville, TNRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive the success of Abacum implementation projects, managing end-to-end delivery while collaborating with sales and partners to ensure client satisfaction and value realization on the platform...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $125K *

Take ownership of safety initiatives across multiple construction sites, ensuring compliance and fostering a culture of safety. Collaborate with teams to educate and implement best practices while con...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$74K - $129K *

Elevate healthcare delivery by managing operations for a nationwide virtual medical team. Collaborate with leaders to optimize patient care, drive performance improvements, and implement innovative wo...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $160K *

Shape the future of construction by leading an estimating team to deliver precise, competitive bids. Drive strategy, risk assessment, and continuous improvement to ensure project success and profitabl...

British Columbia, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion innovations in Risk Operations by optimizing processes and integrating automation. Collaborate with cross-functional teams to enhance efficiency and drive measurable improvements in operation...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $213K *

Lead the charge in transforming actuarial insights into actionable strategies. Collaborate with cross-functional teams to optimize risk management and enhance financial performance through innovative...

Fort Worth, TXRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving global HRIS strategy and platform delivery. Lead a diverse team to enhance UKG Pro Workforce Management, ensuring system stability, compliance, and continuous improvement ac...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$108K - $162K *

Transform regional marketing efforts by executing targeted programs that align with sales priorities and drive pipeline growth across the U.S. West territory. Collaborate with cross-functional teams t...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Lead the development of innovative Generative AI solutions, overseeing end-to-end processes from design to deployment. Collaborate with cross-functional teams to enhance enterprise systems and ensure...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$119K - $237K *

Join a team that's dedicated to enhancing client relationships and driving strategic growth. Leverage your expertise in voluntary benefits to manage a diverse portfolio, ensuring client satisfaction a...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in managing complex public safety projects, ensuring timely delivery and high customer satisfaction. Oversee a diverse portfolio while collaborating with cross-functional teams to driv...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in driving growth for our System Integration business across North America. You'll identify and close high-value opportunities, foster strategic customer relationships, and collaborate...

RemoteRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$211K - $248K *

Lead the charge in managing the complete ML model lifecycle, ensuring robust deployment, monitoring, and continuous improvement. Collaborate with data scientists to enhance model performance and opera...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$152K - $173K *

Lead the transformation of identity lifecycle management by optimizing IAM processes, ensuring seamless integration with cloud-native solutions, and driving strategic initiatives that enhance security...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform financial operations by leveraging Workday expertise to enhance reporting, payroll, and planning processes. Collaborate with cross-functional teams to deliver scalable solutions and drive co...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$133K - $204K *

Join a team that's redefining security operations by leading a dynamic Cyber Defense unit. You'll manage SOC performance, drive AI integration, and ensure effective incident response while mentoring e...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $182K *

Join a team that's dedicated to transforming business needs into innovative software solutions. Collaborate with clients and developers to ensure high satisfaction and successful adoption while advanc...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in transforming employee onboarding processes through Workday, managing the entire project lifecycle from design to implementation. Collaborate with cross-functional teams to ensure al...

Boston, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$100K - $120K *

Join a team that's focused on delivering successful project outcomes by building comprehensive schedules, defining responsibilities, and managing timelines effectively to ensure client satisfaction an...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Unlock potential by leading cross-functional change initiatives that drive operational excellence. Oversee product launches and process improvements, ensuring systematic adoption and effective communi...

Atlanta, GARemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$138K - $165K *

Shape the future of AI products by leading strategy, vision, and execution. Drive innovation through collaboration and influence, ensuring exceptional value and responsible practices across diverse bu...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.