Director, Process Management Jobs in Toronto, ON

Join a team that's shaping the future of customer service management by driving innovative solutions on a leading platform. Collaborate with cross-functional teams to enhance customer engagement and o...

Lead strategic initiatives to enhance agentic platforms and automation, driving measurable improvements in engineering effectiveness and operational efficiency across North American Wealth. Collaborat...

Optimize operational risk management by collaborating with leaders to enhance controls, mitigate risks, and drive continuous improvement across Insurance Operations and Distributor Services, ensuring...

Lead the service transition for a major cloud contact centre migration, defining the operating model and preparing the operations team for ownership. Collaborate with delivery teams to ensure a smooth...

Join a team that's dedicated to enhancing investment risk strategies across Private Markets. You'll evaluate risks, support decision-making, and collaborate with investment teams to ensure compliance...

Join us to lead workplace operations and executive support, ensuring a seamless experience across facilities and services. Drive team performance, manage vendor relationships, and enhance employee eng...

Elevate the oncology medical strategy for lung cancer and solid tumours, bridging scientific expertise and local execution. Collaborate with cross-functional teams to ensure timely, high-quality infor...

Drive the successful transition of new products to production by managing cross-functional teams, developing manufacturing plans, and ensuring quality and cost objectives are met throughout the produc...

Transform digital workplace operations by leading service excellence and continuous improvement initiatives. Collaborate with technology teams and vendors to enhance employee experiences through data...

Drive operational excellence in digital workplace services, enhancing employee experiences through data-driven management and collaboration with technology teams and vendors. Lead continuous improveme...

Take ownership of vendor risk management operations, guiding teams and enhancing processes to ensure effective risk assessment and service delivery across a global business landscape...

Oversee strategic vendor relationships and contracts to optimize performance and compliance while implementing best practices across the organization. Collaborate with cross-functional teams to drive...

Join a dynamic team to lead major station projects, ensuring strategic execution from design to construction. Drive collaboration across teams, manage risks, and enhance customer experience while prom...

Transform privacy compliance by leading oversight activities, assessing risks, and fostering collaboration across business units. Drive effective communication and documentation to enhance regulatory...

Manage post-production projects by coordinating teams, assessing needs, and ensuring quality delivery. Collaborate with agency partners to balance budgets, timelines, and resources while fostering str...

Elevate the quality of clinical services by managing daily operations and supervising a dedicated team. Drive innovation, ensure evidence-based practices, and champion client-centered care while promo...

Lead revenue growth and unify commercial strategy across service offerings, driving cohesive go-to-market initiatives and engaging diverse stakeholders in a dynamic, AI-enhanced clinical landscape...

Lead and innovate Dropbox's lifecycle marketing strategy, enhancing customer engagement and retention. Manage a team to develop impactful programs that drive adoption and revenue across diverse custom...

Lead the charge in driving technical security programs, collaborating across teams to transform complex security priorities into actionable plans, ensuring measurable improvements in security and oper...

Accelerate project success by managing electrical projects from design to closeout, collaborating with clients, subcontractors, and internal teams to ensure timely, quality, and budget-compliant deliv...

Join a team that drives vendor management excellence, ensuring optimal performance and risk management across IT vendor contracts while cultivating strong stakeholder relationships and mentoring junio...

Drive the successful delivery of capital projects through effective construction management, ensuring compliance with engineering standards and specifications while coordinating with various stakehold...

Transform the enterprise Application Knowledge Hub by leading strategy, enhancing AI capabilities, and driving operational excellence to improve business analysis and knowledge management across the o...

Shape the future of enterprise knowledge management by leading the Application Knowledge Hub, driving AI innovation, and enhancing business analysis practices to ensure operational excellence and stra...

Lead the charge in coordinating cloud security remediation and governance initiatives, ensuring measurable outcomes and compliance within the banking sector. Collaborate with cross-functional teams to...