Director, Process Management Jobs

Explore Director, Process Management opportunities for experienced leaders who design, improve, and govern the processes that help organizations operate effectively. These senior roles connect business strategy with execution, aligning people, technology, and workflows to improve performance, quality, and customer outcomes. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Director of Process Management Do?

A Director of Process Management leads the development and ongoing improvement of business processes across teams or business units. Responsibilities may include setting process standards, identifying inefficiencies, managing transformation initiatives, and partnering with executives to ensure operations support organizational goals. Depending on the company, the role may focus on areas such as finance, customer operations, supply chain, technology, or enterprise-wide process governance.

Common Responsibilities

  • Build process management strategies, frameworks, and performance measures.
  • Map workflows and use operational data to identify bottlenecks, risks, and improvement opportunities.
  • Lead process redesign and continuous improvement programs.
  • Coordinate cross-functional teams and communicate changes to stakeholders.
  • Establish governance, documentation, and controls to support consistency and compliance.
  • Track outcomes such as cost, cycle time, service quality, productivity, and customer satisfaction.

Skills and Qualifications Employers Look For

Employers often seek a blend of strategic leadership, analytical ability, and practical change-management experience. Relevant strengths can include process design, operational excellence, project and program leadership, data analysis, stakeholder management, and executive communication. Familiarity with methods such as Lean, Six Sigma, or business process management (BPM) may be valuable, though requirements vary by industry and organization. Many roles call for significant experience leading complex, cross-functional initiatives.

Career Opportunities and Compensation

Director-level process management roles can offer the opportunity to shape how an organization works at scale and to advance into broader operations, transformation, or executive leadership positions. Compensation and scope vary based on factors such as industry, location, company size, and the role’s responsibilities. Browse Ladders for vetted Director, Process Management jobs with salaries of $100,000 or more.

Find Director, Process Management Jobs on Ladders

Search current openings to compare leadership opportunities and find roles aligned with your experience in process improvement, governance, and organizational change. Review each listing for its responsibilities, qualifications, location, and compensation details.

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$95K - $135K *

Join a team that's dedicated to delivering complex automation projects, overseeing all phases from planning to closeout. Collaborate with cross-functional teams to ensure projects meet safety, budget...

Reno, NVRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Empower your career by leading strategic operations in Managed Services. Drive excellence, enhance client satisfaction, and optimize delivery processes while mentoring high-performing teams to achieve...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$190K - $238K *

Lead the transformation of patient experiences in mental health care by shaping marketing strategies that drive acquisition, activation, and retention. Collaborate across teams to enhance messaging an...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$156K - $195K *

Champion the global eDiscovery Technology practice, leading a diverse team to innovate AI-assisted workflows, ensuring defensibility and quality across jurisdictions while driving growth and operation...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$105K - $125K *

Join a team that's driving innovation in risk engineering solutions. This role focuses on managing complex programs across global teams, enhancing workflows, and ensuring effective collaboration to me...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $185K *

Transform strategic sourcing for HR and Benefits, leading complex engagements and driving cost savings while ensuring high supplier performance and stakeholder satisfaction across diverse client needs...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$119K - $215K *

Transform the future of AI infrastructure by leading complex technical programs, driving initiatives from vision to execution, and ensuring seamless delivery of cutting-edge AI solutions that empower...

Cambridge, MARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to enhancing healthcare reporting through Epic tools. Collaborate with stakeholders to gather requirements, design reports, and provide support, ensuring successful projec...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$91K - $136K *

Champion the end-to-end management of products, driving innovation and customer satisfaction while achieving business objectives through strategic insights and collaboration with cross-functional team...

Charlotte, NCRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Engage as a senior client partner, driving revenue and retention for small business clients. Lead a high-volume portfolio with a focus on strategic growth, innovation, and AI adoption, while shaping m...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K *

Optimize revenue cycle management by leading a dynamic team to enhance processes, drive automation, and ensure compliance in a fast-paced telehealth environment. Collaborate with cross-functional team...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$169K - $298K *

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $125K *

Accelerate project success by leading complex software implementations, ensuring timely delivery and high customer satisfaction. Collaborate across teams, manage risks, and mentor junior project manag...

Tucson, AZRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $90K *

Join a team that's dedicated to driving operational excellence and compliance. As a Program Manager, you'll enhance performance across key areas, ensuring alignment with corporate goals while fosterin...

Water Valley, MSRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Champion innovative IT services that enhance campus experiences. Lead strategic initiatives, manage cross-functional teams, and drive operational excellence to support the university's mission in teac...

East Lansing, MIRemote

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Drive exceptional client experiences by leading client services strategy and operations across screening services. Empower teams to deliver timely, accurate support while fostering a culture of accoun...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$210K - $250K *

Lead the charge in driving strategic medical initiatives across projects, providing expert guidance and oversight on clinical trials to ensure successful development of therapies in psychiatry...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $189K *

Unlock potential by leading product innovation in clinical genomics. Shape tools for case management and data workflows, ensuring efficiency and quality while collaborating with lab directors and engi...

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3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$200K - $250K *

Transform your career by leading cross-functional R&D initiatives that enhance platform security and modernization. Drive impactful engineering decisions while mentoring a team of Staff Engineers to a...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $159K *

Drive product health standards by defining metrics and telemetry for all products. Collaborate with cross-functional teams to ensure consistent data definitions and empower teams with self-serve dashb...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join a team that's redefining operational excellence by driving product innovation for fleet management. Collaborate across functions to enhance delivery quality, optimize performance, and elevate cus...

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1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Lead the charge in managing website content operations and CMS administration, ensuring accurate and engaging information across a diverse portfolio of dental practice websites while preparing for a m...

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2 days ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $320K *

Lead the charge in enterprise infrastructure innovation, delivering scalable solutions in storage, virtualization, and hybrid cloud environments. Drive operational excellence and strategic partnership...

United StatesRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Develop and execute the product vision for AdmissionCare, enhancing clinical workflows through strategic leadership and cross-functional collaboration. Drive product enhancements by engaging with cust...

Nashville, TNRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Lead compliance initiatives by managing cybersecurity projects and teams. Collaborate with clients to ensure excellence in service delivery while steering resource strategy and risk mitigation to meet...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Process Management do?question toggle

    A Director of Process Management leads the design, governance, and improvement of business processes. The role typically works across departments to make operations more efficient, consistent, and aligned with business objectives.

  • What qualifications are common for Director, Process Management jobs?question toggle

    Employers commonly look for substantial experience in process improvement or operations, strong leadership and analytical skills, and a record of delivering cross-functional change. Some positions prefer expertise in BPM, Lean, or Six Sigma.

  • Which industries hire Directors of Process Management?question toggle

    Organizations across industries may hire these leaders, including financial services, healthcare, technology, manufacturing, retail, and professional services. The specific focus depends on the company’s processes and strategic priorities.

  • How much do Director, Process Management jobs pay?question toggle

    Pay varies by employer, industry, location, and scope of responsibility. Ladders focuses on vetted professional jobs paying $100,000 or more; check individual listings for compensation details.

  • What roles can follow a Director of Process Management position?question toggle

    Potential next steps may include broader operations leadership, business transformation, enterprise process excellence, or executive roles. Career paths depend on an individual’s experience and the organization’s structure.