Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

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$112K - $193K *

Drive operational excellence by translating enterprise goals into strategic plans. You'll partner across departments to enhance reporting processes and tracking for initiatives, ensuring accountabilit...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Unlock potential by cultivating strong client relationships, driving sales strategy, and fostering collaboration among teams to ensure tailored solutions meet client needs, while effectively managing...

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Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$200K - $250K *

Drive growth by managing C-suite partnerships within complex healthcare systems. Execute strategies for precision medicine program adoption, integrating diagnostics into clinical care. Lead cross-func...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $179K *

Lead and innovate within the contact center, driving operational excellence and strategic alignment to enhance customer experience, team engagement, and service delivery across a dynamic financial ser...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $170K *

Empower patients through compassionate in-home and virtual nursing care. Collaborate with an integrated Care Team to provide triage, care navigation, and support for oncology patients, ensuring a pati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Join a team that's redefining operations excellence. Take charge of capacity planning, workforce management, and AI-driven efficiencies for our rapidly growing agency, scaling operations while driving...

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1 week ago

  •   5 - 7 years exp.  •   Business Services

$129K - $216K *

Champion strong site partnerships by enhancing clinical engagement strategies, fostering relationships with key sites, and driving operational excellence across the U.S. R&D landscape to ensure timely...

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1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform diagnostic capabilities in LMICs by developing and executing strategies for AI-supported diagnostics, collaborating with diverse stakeholders to enhance access and affordability of health te...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$144K - $288K *

Lead and elevate a multi-team engineering organization, driving technical strategy and operational efficiency while embedding AI and automation. Own delivery outcomes and partner with executives to tr...

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2 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $203K *

Empower your career by leading Local Study Operations, driving excellence in clinical trial delivery while mentoring and developing a high-performing team. Collaborate across functions to optimize res...

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3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$105K - $140K *

Shape the future of project management by developing essential skills to tackle business challenges, coordinating team efforts, and building client relationships while striving for PM certifications a...

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2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$112K - $236K *

Inspire the integration of governance, risk and compliance across cybersecurity initiatives, driving enterprise-wide strategies to meet regulatory obligations and enhance organizational risk posture i...

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1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$200K - $230K *

Empower your career by leading Total Rewards, HRIS, and Data initiatives. Shape strategic frameworks, build compensation structures, and enhance data integrity to support organizational growth in a re...

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1 week ago

  •   8 - 10 years exp.  •   Business Services

$210K - $250K *

Inspire excellence in healthcare delivery by leading and evolving high-performance clinical teams across diverse regions, driving superior patient outcomes through value-based care models and strategi...

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2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

Drive brand development and channel marketing strategies, enhancing visibility across diverse segments while leading a talented marketing team to support revenue growth and brand-building efforts thro...

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1 week ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Tackle system build, support, and maintenance for Epic Inpatient Orders. Engage in enhancing workflows and managing inpatient provider billing while participating in upgrade cycles and on-call support...

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3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$113K - $165K *

Manage the technology stack and analytics for global membership programs, optimizing donor engagement and fundraising efficiency across countries while leading a multidisciplinary team in a dynamic en...

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1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$192K - $302K *

Partner with us to lead a dynamic team of Medical Science Liaisons, driving strategic field activities that support clinical education and compliance in Oncology across the United States. Influence ou...

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1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Innovate within the healthcare sector by leading the design and optimization of Epic HB applications. Collaborate with users and teams to enhance workflows, resolve issues, and support system implemen...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$77K - $97K *

Join a team that's dedicated to ensuring client success through strategic partnership and proactive solution adoption. Collaborate cross-functionally and guide clients to achieve measurable business o...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $132K *

Empower strategic growth by connecting client needs with innovative solutions. Lead proposal management, enhance client relationships, and collaborate across teams to deliver compelling value proposit...

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1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Elevate the Promotional Review Committee's effectiveness by leading the compliant review process of promotional materials. Drive cross-functional collaboration, enhance operational workflows, and ensu...

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3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$94K - $130K *

Lead the charge in enhancing encounter data quality through AI-driven reconciliation. Collaborate with cross-functional teams to optimize processes and implement automation solutions, while continuous...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Transform customer journeys by analyzing data and crafting effective digital strategies. Collaborate across teams to enhance user experiences and drive measurable business growth in a dynamic marketin...

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2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Pioneer a transformative research agenda that bridges clinical practice and policy, shaping impactful solutions for safety-net populations. Lead a high-performing research team to innovate, secure fun...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.