Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

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1
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$227K - $385K *

Advance the standards of care by ensuring compliance with medical policies and regulations in a collaborative multidisciplinary team environment. Conduct critical reviews of medical necessity for trea...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$108K - $156K *

Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$118K - $219K *

Advance quality improvement initiatives while leading process enhancements and cross-collaboration with various teams to elevate healthcare standards and patient outcomes...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $130K *

Redefine client engagement by leading a tech-driven Client Experience team, enhancing service quality through innovative tools, and fostering talent for operational excellence in a fast-paced support...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$146K - $282K *

Take ownership of CHG's AI product strategy, driving innovation and alignment across teams. Leverage your experience to shape the future of healthcare staffing and enhance provider experience through...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in shaping enterprise strategy by partnering with business unit leaders to translate high-level objectives into actionable plans, ensuring alignment with organizational priorities and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Join a team that transforms medical education through innovative content creation and grant development, fostering relationships with healthcare leaders to enhance educational offerings and achieve st...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$237K - $263K *

Lead and develop a national team of Patient Access Advocates, driving strategy and execution for oncology patient support services. Ensure compliance and optimize access pathways for timely care. Pass...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$215K - $275K *

Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$185K - $225K *

Unlock potential by leading high-impact healthcare consulting teams, driving performance improvement in complex perioperative services, and collaborating with clients to exceed engagement objectives a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$111K - $125K *

Join a team that's dedicated to enhancing crisis operations by managing a skilled team of crisis managers, ensuring effective responses, building scalable systems, and providing essential oversight in...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Transform clinical application portfolios by providing strategic leadership and operational performance oversight to ensure high-quality patient care delivery, benefiting from a collaborative approach...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$237K - $307K *

Elevate patient experiences by leading the strategy and execution of customer support services, optimizing care pathways and enhancing engagement across cross-functional teams to ensure seamless patie...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$137K - $228K *

Empower a diverse product management team to drive EHR connectivity and innovative specialty solutions. Collaborate cross-functionally to deliver scalable integrations, enhance provider workflows, and...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Healthcare

$130K - $180K *

Oversee the development and execution of innovative clinical operations to enhance care delivery. This leadership role focuses on translating clinical strategy into effective workflows, ensuring compl...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Lead the charge in product innovation and lifecycle management, collaborating with cross-functional teams to drive customer satisfaction and revenue growth while aligning products with strategic objec...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $250K *

The Director, Customer Success will lead and scale the Customer Success function at NAYA Therapeutics while directly managing a portfolio of strategic partners and enterprise accounts...

Chicago Heights, IL (Cook County) and 19 other locationsRemote

Reposted today

by Daniel Teper  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$212K - $265K *

Drive AI product innovation in mental health, improving patient therapy access and engagement through LLM-powered solutions. Collaborate with multi-disciplinary teams to deliver effective, HIPAA-compl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$137K - $182K *

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Reimagine healthcare delivery as you leverage your expertise in Epic systems to drive process improvement and tackle complex projects in a dynamic team environment, ensuring impactful outcomes for hea...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $192K *

Lead the charge in client success by cultivating relationships with large accounts, coaching a dedicated team, and executing strategies to drive growth and satisfaction. Influence decisions and delive...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Staffing

$175K - $215K *

Join a team that drives successful Epic implementations, ensuring client satisfaction and high-quality patient care through effective project management and communication. Collaborate with healthcare...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $234K *

Take ownership of clinical programs, enhancing services and client relationships while leading a team to optimize pharmaceutical utilization and ensure operational excellence in a fast-paced healthcar...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$214K - $297K *

Drive excellence in health care by leading provider education initiatives that enhance patient experience, population health, and affordability. Collaborate with multidisciplinary teams to implement p...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $180K *

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.