Director, Customer Service Jobs in Boston, MA

Engage with high-value customers to ensure satisfaction, retention, and growth. Act as the primary relationship owner across departments, proactively addressing needs, mitigating risks, and leading st...

Transform the future of secure manufacturing by leading high-impact project management initiatives. Drive customer success and business transformation projects while managing a talented team to delive...

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

Lead the charge in executing strategic sales initiatives and optimizing operations while collaborating cross-functionally to drive effective long-term revenue growth and enhance sales effectiveness ac...

Unlock potential by driving strategic initiatives to optimize sales operations, enhancing cross-functional collaboration, and delivering actionable insights for sustained revenue growth in a dynamic s...

Elevate your career by leading the Problem Management lifecycle, addressing complex incidents in automated material handling and warehouse systems. Collaborate across teams to identify root causes and...

Join a team that's driving operational excellence and strategic growth across multiple facilities while ensuring outstanding customer service and collaboration with business leaders...

Optimize daily operations across multiple facilities to drive profitable growth, foster strategic collaboration, ensure safety, and deliver exceptional customer service, while managing staff developme...

Lead the charge in transforming home dialysis care by driving strategic growth, enhancing clinical outcomes, and fostering partnerships across Maryland, Virginia, and Delaware to significantly increas...

Transform janitorial service delivery by advancing quality standards, training programs, and operational support. Drive innovation and compliance amid collaborative partnerships, ensuring excellence a...

Elevate client relationships as you manage teams to deliver exceptional service across diverse service lines, ensuring strategic goals are met and driving financial performance while maintaining high...

Grow with us to lead our Customer Success team, engaging clients to ensure satisfaction and operational excellence while driving strategic initiatives and team development across a collaborative, cust...

Empower growth by leading high-performing sales teams, driving revenue, and instilling discipline. This role emphasizes precision execution, mentorship, and strategic collaboration to enhance performa...

Shape global trade strategies while ensuring compliance and operational excellence. Drive transformation and influence executive leadership to support innovation-driven growth across life sciences. Le...

Drive operational excellence and enhance customer satisfaction by overseeing multiple locations. Lead, coach, and develop a team of managers, focusing on talent development and business growth in a dy...

Elevate your leadership career by managing multiple Support Center programs. Drive strategic initiatives, oversee team performance, and collaborate with community partners for impactful services focus...

Lead the charge in executing client implementation activities with operational excellence. Drive strategy into scalable processes while fostering cross-functional collaboration and ensuring successful...

Help us transform our workplace culture by leading HR initiatives, enhancing employee engagement, and developing high-performing teams. You'll oversee talent acquisition, coaching, and compliance to c...

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...

Champion a culture of Quality Excellence by deploying management systems, enhancing customer satisfaction, and driving productivity improvements that foster a quality-driven organization aligned with...

Analyze market opportunities and drive sales strategies to support growth in enterprise sectors, focusing on new account acquisition and expansion through collaboration with key stakeholders across No...

Transform revenue strategy by optimizing sales processes and enhancing data-driven insights to drive growth. Collaborate across teams to mitigate revenue leakage and establish a robust operations ecos...

Manage the global merchandising strategy across diverse regions and channels. Collaborate with cross-functional teams to enhance brand consistency, optimize product assortments, and drive commercial p...

Lead the strategic direction of digital product initiatives, enhancing customer experience and driving innovation. Collaborate with cross-functional teams to optimize technology solutions that contrib...

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...