Director, Customer Service Jobs in Boston, MA

Manage GMP quality assurance activities to ensure compliance, support clinical development, and promote a culture of quality in innovative product advancement. Collaborate with internal teams and exte...

Lead strategic and technical initiatives for statistical programming, driving high-quality data delivery for clinical trials and regulatory submissions. Mentor a team while optimizing operational exce...

Pioneer innovative accounting solutions by leading cross-functional initiatives that enhance financial reporting, streamline processes, and support business growth through data-driven decision-making...

Partner with us to lead the global implementation and adoption of Oracle Fusion Applications, driving business transformation through effective change management while optimizing operational efficienc...

Elevate healthcare standards by guiding medical policy and coding within a collaborative team. Leverage your expertise to enhance client relationships, improve payment accuracy, and drive strategic in...

Optimize supply chain partnerships by leading complex relationships, driving strategic initiatives, and influencing cross-functional teams. Elevate business impact through expert analysis and comprehe...

Unlock potential by driving innovation in patent examination, leading a team of examiners, and shaping the future of patent processes. Test alternative methods and partner in technological evaluations...

Build strong client relationships while managing service interactions and driving resolution for client escalations. Lead cross-functional teams to deliver quality outcomes, ensuring adherence to KPIs...

Support executive leadership by managing a dynamic workload that blends strategic partnership, administrative tasks, and office operations, enabling our CEO to focus on business priorities and fosteri...

Engage as a senior client partner, driving revenue and retention for small business clients. Lead a high-volume portfolio with a focus on strategic growth, innovation, and AI adoption, while shaping m...

Accelerate your career as you lead the establishment of a new strategic capability focused on optimizing patient care pathways and driving innovative partnerships to enhance the healthcare experience...

Drive growth by nurturing relationships with existing customers and executing upsell strategies within enterprise accounts, ensuring alignment with internal teams for strategic account management and...

Engage in all aspects of Specialty Finance Lending, managing transactions from origination to closing. Lead business development, maintain client relationships, and mentor junior staff while driving r...

Strategize and lead the creation of high-impact sales collateral and proposals that drive B2B and B2G business success. Collaborate with executive teams to develop persuasive narratives and leverage m...

Drive the efficient operations of the analytical testing laboratory, ensuring compliance with quality standards while mentoring a high-performing team. Utilize Lean methodologies to optimize workflows...

Drive compliance excellence by building and leading a corporate compliance function, overseeing securities law, corporate governance, and regulatory obligations, while supporting Form Energy’s growth...

Transform Accounts Receivable operations by leading strategic planning, directing teams, and implementing best practices. Drive continuous improvement and manage key metrics to enhance performance wit...

Join a team dedicated to optimizing sourcing strategies, enhancing supplier relationships, and driving cost-saving initiatives across multiple regions. Leverage your expertise to ensure compliance, im...

Lead impactful client care initiatives and guide teams to ensure exceptional service and operational standards as the Senior Manager for a rapidly growing region, driving efficiency and client satisfa...

Join a team that's reshaping marketing planning and operations. As a key leader, you will drive strategic alignment, enhance budget management, and streamline cross-functional workflows. Influence ini...

Unlock potential by leading communications strategy to enhance brand narrative, drive awareness and loyalty, and engage diverse stakeholders in a fast-paced environment that supports food waste reduct...

Engage your expertise to lead EHS initiatives across facilities, ensuring regulatory compliance, enhancing employee safety culture, and fostering sustainable business growth while managing a high-perf...

Advance client service strategies by managing underwriting partnerships and providing hands-on support for high-impact accounts. Collaborate with brokers and agents to ensure successful renewals and d...

Transform partnerships into strategic growth engines by managing integrations and building robust processes in this multifaceted role. Collaborate across teams to elevate customer experiences and stre...

Shape the future of our global services portfolio, leading the charge in validating life-sciences solutions, enhancing customer outcomes while driving strategy and lifecycle decisions that create comp...