Director, Customer Service Jobs in Boston, MA

Join a team that's driving retail channel strategy and fulfillment performance across North America. Lead operations for fare media and toll transponders, optimizing service delivery and financial per...

Oversee the governance and operational performance of Order-to-Cash processes, ensuring compliance and customer satisfaction within outsourced environments. Partner with stakeholders to drive service...

Lead the charge in nurturing client relationships while overseeing comprehensive account management processes. Balance strategic oversight with hands-on project execution in a dynamic environment, fos...

Champion growth by leading strategic trade partnerships, driving sales initiatives, and managing cross-functional collaborations to enhance market reach and profitability within diverse retail channel...

Drive guest satisfaction and revenue growth by leading the sales team, building client relationships, and implementing strategic booking initiatives. Collaborate to create an inviting atmosphere while...

Contribute to driving net new sales in Strategic Accounts, managing complex relationships with $20B+ organizations. Cultivate and maintain executive-level connections while achieving quota through sol...

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

Pioneer operational excellence in the Product organization by designing and enhancing effective delivery models, aligning cross-functional teams to drive scalable execution, and fostering a culture of...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Shape the future of our sales strategy, driving growth in mid-market and webinar sales by leading a dynamic team, implementing effective coaching, and designing innovative outbound approaches to enhan...

Accelerate progress at a multi-site manufacturing operation delivering high-performance across Aerospace, Medical, Industrial, and Consumer markets. Lead teams to optimize safety, quality, and product...

Champion innovative healthcare solutions by building and managing a robust pipeline targeting hospitals and health systems, driving stakeholder engagement and sales growth while delivering measurable...

Transform customer service and contract administration by ensuring compliance with specifications, coordinating cross-department efforts, and fostering customer relations to facilitate optimal service...

Join a team that's focused on contract administration and customer support, ensuring seamless operations across proposals and bookings for both commercial and governmental clients while tackling chall...

Champion the future of food safety and quality assurance across multiple service locations, driving compliance, operational audits, supplier management, and training initiatives to ensure optimal gues...

Champion meaningful client relationship growth by driving Professional Services sales, revenue generation, and success across the east US region while collaborating with peers to maximize booking and...

Drive strategic market opportunities for managed services, overseeing product messaging, launches, and cross-functional collaboration. Elevate the portfolio's impact through market insights and enable...

Transform the future of analytical service offerings by defining strategy, leading lifecycle management, and leveraging AI for enhanced customer outcomes while collaborating with cross-functional team...

Elevate internal communication strategy and execution; drive impactful employee messaging during significant organizational moments while creating structured channels for clarity and engagement. Build...

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

Contribute to strategic brand partnerships by driving revenue growth and optimizing digital marketing solutions for retail clients. Collaborate across teams to deliver impactful campaigns and ensure c...

Lead the charge in forging strategic brand partnerships to drive revenue, leveraging performance marketing insights and data-backed campaigns to educate and influence retail executives, while optimizi...

Engage with high-value customers to ensure satisfaction, retention, and growth. Act as the primary relationship owner across departments, proactively addressing needs, mitigating risks, and leading st...

Transform the future of secure manufacturing by leading high-impact project management initiatives. Drive customer success and business transformation projects while managing a talented team to delive...

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...