Director, Customer Service Jobs in Boston, MA

Drive growth and client satisfaction by leading strategic energy consulting initiatives while developing key client relationships and delivering excellence in service and solutions across the Energy P...

Unlock potential by driving client satisfaction and account growth in Energy consulting. This role involves developing relationships, leading project delivery, and utilizing industry expertise to impr...

Unlock potential by leading complex program management for high-speed data communications, ensuring excellence in delivery and customer satisfaction while fostering strong relationships and continuous...

Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...

Join a dynamic team as you lead omnichannel digital strategies for brand launches. You'll design impactful customer experiences using AI to enhance engagement across various channels, ensuring measura...

Lead the charge in shaping a robust CHE product portfolio, driving strategy, innovation, and compliance in kidney care technology. Combine deep healthcare expertise with a strategic mindset to enhance...

Advance business growth and optimize CX through data-driven strategies, steering connected vehicle services and partnerships, while fostering innovation in a leadership role emphasizing performance an...

Lead the charge in building and executing a comprehensive customer marketing program, encompassing advocacy, community, and lifecycle efforts that directly influence revenue growth and customer retent...

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Unlock potential by leading strategic initiatives within a key client account, driving growth and enhancing relationships with top stakeholders while managing complex data services in AI and machine l...

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

Develop and oversee multi-site specialty pharmacy operations, driving client success and operational excellence while managing financial outcomes and key performance metrics in a dynamic healthcare en...

Lead the Site Logistics & Execution strategy for AP Reading events, ensuring seamless vendor management and operational readiness while guiding the team through crisis situations and optimizing proces...

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

Engage in leading a dynamic team dedicated to delivering top-notch offensive security engagements, ensuring delivery quality and client satisfaction, while collaborating with sales to expand accounts...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

Accelerate progress at the forefront of supply chain operations, leading a team to ensure seamless execution from prototype to early production. Collaborate cross-functionally to drive material readin...

Optimize HR leadership and operations by partnering with executives and employees to enhance engagement, support compliance, and drive organizational effectiveness. Foster a service-oriented culture w...

Join a team that's transforming the nonprofit arts sector by providing strategic leadership, spearheading fundraising efforts, and overseeing operations. Collaborate with board members and staff to ma...

Empower product strategy and lifecycle management, ensuring market needs are met. Collaborate with cross-functional teams to drive successful product launches for lower limb prosthetics, enhancing cli...

Empower a high-performing Revenue team to drive strategic growth, enhance partnerships, and achieve financial goals through data-driven insights and exceptional customer experiences. Collaborate with...

Unlock potential by leading a transformative compliance initiative. This key role focuses on enhancing billing integrity, mentoring a talented team, and driving strategic compliance efforts to ensure...

Shape global trade strategies while ensuring compliance and operational excellence. Drive transformation and influence executive leadership to support innovation-driven growth across life sciences. Le...

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...