Director, Customer Service Jobs in Boston, MA

Shape operational success by leading a team of performance consultants to diagnose gaps and craft data-driven solutions that enhance overall performance and align enablement strategies with business g...

Lead the strategic direction of fund accounting and administration products, driving revenue growth and competitive positioning while ensuring operational scalability. Engage closely with clients and...

Lead the charge in scaling clinical and operational excellence across Rhode Island, ensuring exceptional patient care and driving performance improvements through collaborative partnerships and strate...

Accelerate progress at the forefront of product management, driving strategic vision and alignment across teams to enhance MarketScan data offerings, ultimately transforming healthcare research throug...

Reimagine service management processes in a dynamic role that drives growth. Collaborate with teams to connect customer needs with innovative solutions and enhance operational efficiencies for lasting...

Champion sales excellence by leading a dynamic team, developing strategies, and fostering relationships to drive revenue growth and enhance client satisfaction in a fast-paced environment...

Elevate your career by overseeing corporate office operations, enhancing employee experiences, and managing events in a vibrant environment. Lead a dynamic reception team and ensure seamless office se...

Engage as a strategic sales leader, driving performance and growth of a high-impact sales team. Lead pipeline management and develop innovative strategies to exceed ambitious corporate goals in a fast...

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Partner with us to lead critical customer improvement initiatives, driving value through strategic program management. Work across teams to enhance customer journeys, reduce friction, and deliver acti...

Engage in impactful sales growth by driving new customer acquisition and managing the entire sales cycle. You will strategically align solutions to meet client needs, leveraging strong communication s...

Discover exciting opportunities as you lead global product planning initiatives, developing strategic roadmaps and fostering stakeholder collaboration to enhance product offerings and market presence...

Transform the NA Science Services landscape by leading service operations, driving profit, enhancing customer satisfaction, and executing strategic initiatives across the Americas. Build organizationa...

Champion excellence in clinical trial processes by setting frameworks, tracking initiatives, and driving innovation across global teams. Collaborate with partners to enhance quality standards and impr...

Advance our process efficiencies by documenting and enhancing Finance, Accounting, and Operations workflows. Collaborate with stakeholders to align procedures with compliance requirements and leverage...

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...

Oversee integrated media strategies and lead a team in delivering holistic client solutions, aligning insights and budgets with business goals while mentoring members and improving processes across di...

Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...

Strategize operational excellence by leading portfolio development initiatives, enhancing governance, and driving performance. Act as a key advisor to senior leadership, facilitating clarity and effic...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Drive enterprise-wide supply chain optimization by leading strategic evaluations, scenario analyses, and collaboration across business units, enhancing service, cost efficiency, agility, and sustainab...

Lead the Customer Success team to enhance customer engagement, drive product adoption, and improve retention. Collaborate cross-functionally to optimize customer experience and operational processes w...

Elevate your career by leading strategic marketing initiatives that drive growth, enhance client engagement, and foster collaboration across teams. leverage your expertise in a dynamic role that shape...

Lead the charge in managing complex projects through comprehensive planning and execution, ensuring timely and budget-friendly delivery while maintaining quality standards and fostering stakeholder re...

Drive growth by leading client engagements and optimizing Microsoft 365 eDiscovery workflows. Collaborate with cross-functional teams to enhance Information Governance services, ensuring client satisf...