Director, Customer Service Jobs in Boston, MA

Join us to support and expand a high-impact healthcare program, overseeing operations, managing presentations, facilitating communication, and driving continuous improvement in a dynamic environment...

Champion end-to-end service delivery across IT projects, ensuring seamless onboarding, exceptional quality, and proactive leadership of cross-functional teams while managing project financials to driv...

Drive operational excellence and service delivery improvements in Medicaid operations, collaborating with clients and leading a high-performing team to ensure regulatory compliance and innovate proces...

Lead a dynamic newsroom, overseeing editorial direction and talent development. Drive innovative journalism across multiple digital platforms, ensuring compelling stories resonate with local audiences...

Lead the charge in shaping impactful editorial content while managing and mentoring a dynamic team of journalists. Drive innovative storytelling across various platforms and ensure engagement with aud...

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...

Inspire innovation as you lead the strategic vision for a cutting-edge platform, shaping its evolution and driving enterprise-scale growth while ensuring alignment across Product, Engineering, and Lea...

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...

Lead the transformation of post-sale security delivery, overseeing teams in implementations, support, and renewals. Take charge of P&L management and develop a customer success function to drive growt...

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

Pioneer innovative strategies to enhance revenue cycle performance and transformation. Collaborate with cross-functional teams to drive data-driven insights and operational efficiency while ensuring a...

Empower our enterprise transformation by leading strategic procurement efforts, aligning vendor strategies with corporate growth objectives, and serving as a trusted advisor to executive leadership in...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Drive delivery excellence by leading multiple programs, enhancing client satisfaction and team performance while standardizing agile solutions to accelerate project timelines and improve operational e...

Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...

Unlock potential by leading enterprise business applications strategy while collaborating with executive leaders to drive technology investments that enhance operational efficiency and scalability...

Drive strategic business development initiatives to expand client accounts, identify new markets, and lead proposal processes. Leverage industry insights and communication skills to build strong clien...

Champion exceptional commerce and retail initiatives by leading a dynamic team of Business Partners, driving creative, strategic solutions that enhance the LEGO brand and meet stakeholder needs across...

Join the charge in transforming customer relationships by leveraging data and insights to drive business success, engage with engineering teams, and enhance the value of our AI Productivity Platform f...

Drive efficiency and excellence in billing operations, leading a dynamic team to enhance accuracy, accelerate cash flow, and ensure compliance. Collaborate with cross-functional teams to implement str...

Drive success by overseeing asset management, executing inventory plans, and optimizing product lifecycles while fostering team leadership and strategic supplier relations to enhance market share and...

Lead the charge in managing complex telecommunications construction projects, ensuring adherence to budget, schedule, and quality standards while collaborating with teams and clients for successful ou...

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

Join a team that's reshaping construction tech marketing! Collaborate across departments to drive product adoption and revenue growth through innovative market insights and go-to-market strategies...

Transform organizational operations by diagnosing challenges and crafting actionable roadmaps. Lead multi-disciplinary teams to enhance Occupancy Planning services and drive sustainable improvements f...