Director, Customer Service Jobs in Boston, MA

Join a team that's shaping the future of supply chain management by leading global HR strategies. This role demands a strategic partner to elevate organizational effectiveness and drive people develop...

Unlock potential by leading collections operations to enhance cash flow and customer experience. Drive process improvements, cultivate high-performing teams, and collaborate across functions to optimi...

Empower organizational success by leading strategic HR initiatives that enhance employee engagement, talent development, and workforce planning to build a high-performing team and sustain a fair and i...

Pioneer a cutting-edge partner content strategy by leading a talented team, integrating SEO and AI, and aligning efforts across key marketing channels to optimize performance for a diverse portfolio o...

Transform patient access by leading strategic initiatives and operational excellence for support programs. Collaborate across functions to enhance patient and provider experiences while ensuring compl...

Lead your career by driving operational excellence in fleet management, ensuring customer satisfaction and profitability. Oversee service delivery, financial performance, and talent development while...

Transform media strategies and lead planning across traditional and digital platforms. Collaborate with teams to innovate client solutions, drive performance, and elevate team capabilities in a fast-p...

Empower project success by leading cross-functional teams to deliver software implementations on time and within budget. Drive project planning, customer engagement, and risk management to ensure alig...

Transform member experiences by leading contact center strategy and operations. Drive service excellence, develop high-performing teams, and leverage technology for seamless member support across vari...

Lead the charge in driving sales growth within the electrical distribution sector by nurturing relationships and uncovering opportunities, while managing performance across a designated territory to m...

Shape the future of healthcare by driving risk adjustment solutions that enhance interoperability, improve documentation accuracy, and ensure compliance across Medicare, Medicaid, and ACA programs thr...

Join a team that's driving sales growth in architectural products across the Western U.S. Influence complex construction projects from design to installation while leading a dynamic sales team to ensu...

Elevate employee productivity through dynamic IT support and lab services. Lead service delivery, platform administration, and user onboarding in a fast-paced biotech environment, ensuring seamless op...

Accelerate progress at the forefront of enterprise application transformation. Drive strategy, enhance systems, and cultivate a high-performing team to modernize core functions and improve business pr...

Pioneer the Partner Success framework, establishing global strategies and governance to enhance partner capabilities, drive performance improvements, and ensure delivery excellence across a diverse ec...

Grow your career with a dynamic team focused on high-speed IO cable innovation, developing strategies and driving product line success across global markets while managing key customer relationships a...

Manage daily facility operations to ensure safe, functional spaces for employees and visitors. Collaborate with teams to uphold standards and oversee vendor performance while enhancing operational eff...

Manage and optimize daily facilities operations, ensuring safety, compliance, and efficient services while leading renovation projects and vendor performance to support organizational goals and employ...

Develop and execute strategic business development initiatives, collaborating with experts to enhance client engagement and drive growth across various sectors within the organization. Manage multiple...

Shape transformative operational strategies by leading process standardization and performance optimization, ensuring impactful service delivery through cross-functional collaboration and innovative s...

Lead the charge in managing promotional material operations, ensuring compliance and efficiency. Drive continuous improvement across people and processes while overseeing a dedicated team in a dynamic...

Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...

Pioneer a global reliability program by leading initiatives across 40+ manufacturing and 60 distribution sites, enhancing asset management, and delivering training to boost organizational capability i...

Deliver impactful product solutions by driving strategy and roadmaps for secure payment innovations. Collaborate cross-functionally to optimize customer experiences and leverage AI technologies that s...

Advance healthcare performance by leading advisory consulting engagements, managing resources, and nurturing client relationships. Oversee deliverables and lead a team to enhance service quality and d...