Director, Customer Service Jobs in Boston, MA

Champion product launch success by collaborating across teams to ensure manufacturing readiness, timely execution, and continuous improvement in a fast-paced environment. Drive initiatives that bring...

Champion strategic initiatives and drive international expansion through financial insights, collaboration, and innovative solutions that enhance business performance and achieve growth targets across...

Join a team that's driving growth in retail markets through dynamic sales strategies. Lead account development, foster relationships, and manage the full sales lifecycle to achieve revenue targets in...

Empower the revenue accounting function of a dynamic SaaS enterprise by leading ASC 606 compliance, optimizing processes, and leveraging advanced analytics. Direct a high-performing team to enhance ac...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Drive operational excellence and compliance in non-medical home care services. Lead a team to enhance client satisfaction, staff engagement, and financial performance while ensuring regulatory adheren...

Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...

Drive strategic leadership to enhance Sales Operations, ensuring service excellence, operational efficiency, and revenue growth while fostering a collaborative team culture with a focus on member expe...

Drive business growth by leading new logo acquisition and account management across mid-tier retail accounts, ensuring effective sales strategies for revenue targets and maintaining strong customer re...

Redefine strategic sourcing as you lead category management efforts, driving cost savings and operational efficiencies while collaborating with stakeholders to align sourcing strategies with organizat...

Drive strategic growth and client relationships as part of an innovative team dedicated to transforming the Life Sciences sector with cutting-edge SaaS solutions. Your leadership will empower impactfu...

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

Transform revenue operations by leading cross-functional initiatives, optimizing processes, and driving growth within the customer journey. Collaborate effectively to build a world-class function that...

Drive customer satisfaction and revenue growth by managing key SMB accounts. Foster strong relationships, advocate for client needs, and collaborate with internal teams to deliver value, ensuring cont...

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Shape efficient telecom operations, leading teams to ensure reliable systems and performance across enterprise voice and contact centers, while optimizing costs and managing vendor relationships to su...

Lead HR strategy and initiatives across multiple facilities, driving effective talent management, engagement, and workforce planning while fostering a collaborative HR culture to enhance business perf...

Shape a thriving sales organization by leading and developing a motivated team. Drive strategic initiatives to boost revenue while fostering collaboration and strong customer relationships across the...

Take ownership of managing and optimizing sales teams for enterprise solutions, driving revenue growth while ensuring excellent service and training. Collaborate across teams to enhance performance ob...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Join a team that's passionate about marketing and communications! Drive strategic initiatives and manage vendors to elevate creative output, ensuring alignment across channels. Your expertise will hel...

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Transform product enablement by creating compelling narratives that engage buyers. Collaborate across teams to define demo strategies and support high-impact sales efforts. Lead initiatives that drive...

Join a team that's dedicated to driving business success through financial analysis. Leverage your expertise to support strategic decision-making and enhance operational performance in a dynamic, fast...

Transform IT applications by leading ERP modernization, shop floor automation, and data integration efforts. Collaborate across teams to enhance manufacturing efficiency and drive innovation within a...