Director, Claims Operations Jobs

Explore Director, Claims Operations jobs for experienced leaders ready to guide claims strategy, teams, and service delivery. These senior roles oversee the systems and processes that help organizations assess, resolve, and manage claims efficiently while meeting customer, financial, and regulatory expectations. Ladders features vetted professional opportunities with salaries of $100,000 or more.

What Does a Director of Claims Operations Do?

A Director of Claims Operations leads the people, workflows, and performance programs responsible for claims handling. Depending on the organization and industry, the role may include setting operational priorities, managing claims teams and vendors, improving turnaround times, monitoring quality and costs, and partnering with legal, finance, technology, and customer service leaders.

Common Responsibilities

  • Develop claims operations strategy, policies, and service standards.
  • Lead and develop managers, adjusters, and other claims professionals.
  • Track claims volume, resolution time, accuracy, expenses, and customer outcomes.
  • Identify process improvements and support automation or technology initiatives.
  • Maintain compliance with applicable laws, regulations, and internal controls.
  • Coordinate with business partners to manage risk and resolve complex issues.

Skills and Qualifications

Employers commonly seek substantial claims or operations experience, a record of leading teams, and strong judgment in complex or high-impact situations. Useful strengths include analytical decision-making, budgeting, communication, change management, process improvement, and familiarity with relevant claims systems and regulatory requirements. Requirements vary by employer and industry; some roles may prefer professional designations or specialized insurance, healthcare, workers’ compensation, or property claims expertise.

Career Outlook and Compensation

Director-level claims roles are senior management positions, and compensation varies with industry, location, organization size, and scope of responsibility. Browse Ladders for vetted professional jobs paying $100,000 or more, and compare opportunities by employer, specialization, and leadership scope.

Find Director, Claims Operations Jobs on Ladders

Search current openings to find a role aligned with your experience in claims leadership and operational transformation. Review each listing for its responsibilities, qualifications, location, and compensation details.

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$100K - $120K *

Accelerate client relationships by managing strategic accounts, driving revenue growth, and expanding service lines. Collaborate with internal teams to ensure client satisfaction and deliver tailored...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$211K - $235K *

Drive patient access initiatives by leveraging oncology expertise to navigate reimbursement landscapes, educate stakeholders, and resolve complex access issues, ensuring timely therapy access for pati...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$134K - $306K *

Elevate customer engagement by developing and executing strategic study plans, leading cross-functional teams, and ensuring successful project delivery in the rare disease therapeutic area...

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2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$225K - $281K *

Join a team that's pushing the boundaries of oncology research! This key role involves designing and leading clinical trials, ensuring data integrity, and collaborating with global experts to advance...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$225K - $281K *

Explore your career in clinical development as you design and lead innovative oncology studies, ensuring data integrity and compliance while collaborating with cross-functional teams and cultivating r...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $100K *

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2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$78K - $105K *

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1 week ago

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6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $210K *

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5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $175K *

Elevate your career by leading technology integration for M&A, ensuring seamless execution from due diligence to stabilization. Drive cross-functional collaboration and deliver predictable outcomes wh...

St. Louis, MORemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $135K *

Transform clinical trial operations by leading a dynamic team to ensure seamless execution of device-based studies, from feasibility to close-out, while driving process improvements and fostering cros...

Boston, MARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

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2 weeks ago

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$129K - $193K *

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2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$210K - $250K *

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5 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $175K *

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1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$175K - $200K *

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New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in regional operations management, driving customer satisfaction and inspiring teams across multiple locations in the fire and life safety industry. Take ownership of operational excel...

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1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $180K *

Drive the growth of our partner channel by leading recruitment and strategy for ISVs, VARs, and ISOs in the payments landscape. Collaborate across teams to enhance partner relationships and expand rev...

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1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$98K - $164K *

Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...

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5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $118K *

Join a team that's driving strategic financial decisions by managing complex Treasury activities, analyzing risks, and enhancing operational efficiencies. Influence liquidity and banking relationships...

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1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Unlock potential by managing pharmaceutical programs, ensuring smooth operations, client relationships, and strategic execution while overseeing performance metrics and enhancing team collaboration...

North Carolina, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$179K - $249K *

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2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $150K *

Drive your career with a strategic role leading product vision and evolution in the Servicing domain. Transform customer interactions across policy management and claims, ensuring intuitive, scalable...

Minnesota, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$116K - $216K *

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3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$76K - $119K *

Champion innovative solutions in feed mill operations by defining and prioritizing software capabilities. Collaborate with cross-functional teams to enhance product performance and customer satisfacti...

Amarillo, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Claims Operations do?question toggle

    A Director of Claims Operations leads claims teams and processes, sets operational priorities, monitors performance, and works to improve service, efficiency, quality, and compliance.

  • What qualifications are common for Director, Claims Operations jobs?question toggle

    Employers often look for significant claims or operations experience, people-management skills, analytical ability, and knowledge of the relevant industry’s processes and regulations. Specific requirements differ by role.

  • What industries hire Directors of Claims Operations?question toggle

    These leaders may work in insurance, healthcare, workers’ compensation, financial services, and other organizations that manage claims. Responsibilities depend on the employer and type of claims.

  • How much do Directors of Claims Operations earn?question toggle

    Compensation varies based on industry, location, employer, and scope of responsibility. Ladders focuses on vetted professional jobs paying $100,000 or more; check individual listings for salary details.

  • Where can I find Director, Claims Operations jobs?question toggle

    Browse Ladders to explore vetted Director, Claims Operations opportunities paying $100,000 or more and review each listing’s requirements and compensation information.