Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $95K *

Lead the charge in driving inside sales effectiveness and team performance. Oversee strategy implementation, manage diverse teams, optimize workflows, and enhance cross-functional collaboration to ach...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Lead the charge in optimizing maintenance operations and developing long-term strategies for system reliability, safety, and cost efficiency while managing a high-performing team and enhancing digital...

Barrie, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$142K - $228K *

Shape the future of Digital Automation by leading a dynamic operations team, driving service excellence, and managing P&L to align with long-term strategic goals while fostering customer relationships...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Transform community living by leading a dynamic service team, ensuring efficient operations, high-quality maintenance, and exceptional resident experiences through coaching and proactive problem-solvi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Lead the charge in optimizing IT controls and partnership across teams to enhance risk management and drive sustainable solutions within a dynamic and growth-oriented environment...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Drive revenue success by optimizing forecasting processes, enhancing operational strategies, and integrating cross-functional teams, ensuring data accuracy and actionable insights for scalable growth...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Lead a dynamic team to optimize inventory flow and enhance merchandising strategies, ensuring top-notch service levels across distribution and retail locations. Collaborate cross-functionally to drive...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$148K - $182K *

Manage operational excellence and drive process improvements to enhance safety, quality, and performance. Collaborate with cross-functional teams to lead initiatives that support the overall customer...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$95K - $105K *

Lead a team to enhance operational efficiency and drive service excellence in a high-volume, regulated environment. Collaborate across functions to streamline processes, support development, and lever...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Lead our restoration team to ensure exceptional service and operational efficiency in responding to fire and water damage. Foster a culture of accountability while mentoring staff and managing project...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Empower teams by overseeing production operations, ensuring quality restoration services, and mentoring staff. Balance multiple responsibilities while enhancing customer satisfaction and optimizing la...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$62K - $103K *

Execute strategic sales initiatives to drive growth across accounts by leveraging customer relationships, market insights, and tailored solutions to maximize profitability and achieve business objecti...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Drive innovation in retention and loyalty strategies, leading cross-functional teams to enhance customer experience and engagement through advanced analytics and seamless program execution, ultimately...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Join us to define and optimize retention and loyalty strategies, enhancing consumer experiences through innovative programs while leading a team and collaborating across departments to drive measurabl...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$102K - $141K *

Champion effective airport maintenance by supervising operations, ensuring safety, and coordinating staff to meet organizational goals at a dynamic, busy airport environment...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$100K - $150K *

Innovate with us as you drive sales and cultivate relationships in a growing market. Leverage your strategic experience and strong network to succeed in an outside sales role, focusing on client engag...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $125K *

Unlock potential by driving strategic sales through relationship-building and networking in the outside market, effectively managing prospects and channel partnerships to achieve and exceed sales quot...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K *

Grow your career with a dynamic sales team focused on delivering exceptional customer experiences while representing prestigious automotive brands and achieving significant financial rewards...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Drive excellence in customer lifecycle management by coordinating post-sale processes, ensuring accuracy in order management and renewals, and collaborating with cross-functional teams to enhance oper...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $90K *

Lead the charge in operational excellence, nurturing a high-performing team and driving strategic initiatives to foster growth in a customer-centric environment, while managing financial outcomes and...

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Transform product categories through strategic sourcing, vendor partnerships, and innovative product development. Lead cross-functional teams to enhance profitability and market presence while coachin...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Drive product innovation and vendor partnerships while enhancing profitability and market relevance. Collaborate with cross-functional teams to elevate product quality and support a thriving work envi...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Lead the strategic sourcing and product development process, driving profitability and quality while fostering strong vendor partnerships and coaching a dedicated team. Shape marketing strategies to a...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$111K - $127K *

Advance operational excellence as a Senior Customer Satisfaction Manager, overseeing daily lab operations, driving improvements, and fostering collaboration across sales, service, and supply chain to...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Drive product innovation by selecting vendors and fostering partnerships. Lead negotiations and enhance market strategies while coaching a dedicated team, ensuring profitability and high-quality produ...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.