Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$95K - $115K *
Transform quality assurance processes by leading initiatives that enhance product integrity and customer satisfaction. Collaborate across teams to drive continuous improvement and ensure compliance wi...
2 weeks ago
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Drive operational excellence by overseeing logistics teams, managing productivity, and ensuring compliance with safety standards. Collaborate with associates to foster a culture of belonging while del...
Today
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Drive operational excellence by leading teams, managing productivity, and ensuring compliance with quality and safety standards. Foster a culture of belonging while developing talent and delivering ex...
Today
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Join a team that drives operational excellence by managing logistics, supervising associates, and ensuring compliance with safety and quality standards. Foster a culture of belonging while achieving b...
Today
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Transform the logistics landscape by leading teams, optimizing operations, and ensuring quality standards. Drive productivity and foster a culture of integrity and excellence while delivering exceptio...
Today
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Oversee operations by managing staffing, scheduling, and productivity to achieve facility goals. Develop associates through training and feedback while ensuring compliance with quality and safety stan...
5 days ago
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Shape the future of logistics by leading a dynamic team, driving productivity, and ensuring quality and safety standards. Collaborate with associates to achieve operational goals and foster a culture...
5 days ago
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Advance operational excellence by supervising teams, managing productivity, and ensuring compliance with quality and safety standards. Play a key role in developing associates and driving facility goa...
5 days ago
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Champion operational excellence by leading teams, managing productivity, and ensuring compliance with quality and safety standards. Drive performance through effective communication and associate deve...
5 days ago
(USA) Area Manager - Floor (grocery)
$65K - $98K *
Join a team that's dedicated to optimizing logistics operations while leading and developing associates. You'll manage productivity, ensure quality standards, and drive business goals in a dynamic env...
1 week ago
$95K - $115K *
Champion field operations in machinery performance analysis and predictive maintenance. Lead a team of technicians, ensuring high-quality service delivery and compliance with safety standards while fo...
Today
Senior Product Manager, Quantum
$138K - $165K *
Champion the future of quantum computing by defining product vision and driving development for innovative solutions. Collaborate with cross-functional teams to integrate quantum capabilities into SAS...
Today
Transportation Manager (Compliance)
$80K - $95K *
Transform transportation safety and compliance by leading initiatives, managing fleet operations, and driving performance metrics to enhance safety culture and operational effectiveness across the org...
2 weeks ago
$102K - $120K *
Elevate workplace change initiatives by leading strategic communications that drive employee engagement and adoption. Collaborate with cross-functional teams to ensure effective messaging and support...
Reposted today
$84K - $137K *
Empower your team as a store leader, driving operational excellence and customer satisfaction while fostering a diverse and inclusive environment. Collaborate with local communities and prioritize coa...
1 week ago
Account Manager II - (Remote US)
$67K - $101K *
Transform your career by driving revenue growth and managing sales cycles in a dynamic inside sales role. Collaborate with teams to build relationships, close deals, and expand customer accounts while...
2 weeks ago
$70K - $150K *
Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...
Reposted yesterday
$155K - $200K *
Empower business growth by strategically identifying and cultivating opportunities, negotiating with clients, and tailoring solutions to enhance profitability and customer satisfaction while fostering...
Reposted yesterday
$110K - $130K *
Lead the charge in personal lines property product management, overseeing development, pricing, and underwriting strategies. Collaborate across teams to ensure alignment while fostering staff growth a...
4 weeks ago
$80K - $95K *
Optimize operations by managing personnel, logistics, and fiscal activities at the Distribution Center. Drive performance through standardized processes, ensuring safety, efficiency, and quality while...
2 weeks ago
$80K - $95K *
Transform workforce operations by delivering consultative staffing solutions across multiple branches. Collaborate with leaders to optimize recruiting strategies and ensure compliance while driving st...
1 week ago
$112K - $193K *
Lead pharmacy operations by enhancing consumer experiences, managing staff, and ensuring compliance with regulations. Drive financial growth while fostering a collaborative team environment and buildi...
Yesterday
$112K - $193K *
Join a dynamic team as you oversee pharmacy operations, enhance patient care, and drive financial success. Lead and develop staff while building strong relationships with consumers and clinic partners...
2 weeks ago
(USA) Pharmacy Manager, Store # 02515
$112K - $197K *
Drive community health by leading pharmacy operations and patient care initiatives. Oversee a team of pharmacists, ensuring compliance with regulations while enhancing service quality and operational...
1 week ago
$80K - $95K *
Lead and optimize a dynamic Customer Support Center team, ensuring exceptional service delivery, high customer satisfaction, and continuous improvement in operational performance and employee developm...
Today
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.