Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $104K *

Lead our dynamic team in delivering exceptional service and achieving sales goals. You will oversee operations, inspire associates, and ensure compliance while enhancing customer satisfaction and shop...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $150K *

Manage the parts department, optimizing inventory and team performance while delivering exceptional customer service to drive overall dealership success and profitability...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead the charge in data-driven decision-making for development strategies, collaborating across teams to optimize network performance on relocations, expansions, and remodels, while managing analytics...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$74K - $102K *

Optimize operational efficiency by collaborating across teams to enhance processes, drive performance, and achieve strategic goals within a dynamic retail environment, ensuring a seamless shopping exp...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K *

Optimize customer growth by managing strategic accounts, driving sales through tailored solutions, and fostering strong business relationships in a dynamic market environment. Engage effectively with...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $95K *

Drive operational excellence as you oversee complex warehouse functions, lead diverse teams, and ensure exceptional service levels, continuity, and safety. Collaborate with stakeholders to enhance per...

Today

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $110K *

Shape the future of employee relations by leading compliance initiatives and investigations, managing leave programs, and ensuring effective HR practices are followed globally in a multi-site organiza...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Optimize day-to-day operations of facilities and workplace services, ensuring seamless service delivery and team leadership. Foster strong vendor relationships and promote a safe, efficient environmen...

Markham, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Elevate your career by managing and optimizing warehouse operations, ensuring accuracy in shipping and inventory. Lead teams, develop processes, and collaborate across departments to drive efficiency...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Unlock potential by leading efficient utility operations across diverse Alaskan locations. Oversee maintenance, safety, and compliance, ensuring optimal performance while fostering a culture of safety...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Join a high-impact role driving operational excellence across multiple markets by leveraging analytics and strategy. Partner with cross-functional teams to enhance performance, implement automated sol...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$75K - $100K *

Join a team that's dedicated to driving client success through innovative marketing strategies. As a pivotal account manager, you'll guide clients from project kickoff to execution, ensuring satisfact...

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $120K *

Shape the future of client service by driving effective communication and strategic proposals. Collaborate with technicians and clients to deliver tailored HVAC solutions while managing key accounts a...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$88K - $105K *

Join a team that's dedicated to enhancing customer success by fostering relationships with high-value clients, driving product adoption, and delivering insights that promote their clinical and financi...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Lead the Quality Management System and ensure compliance with standards. Supervise inspection teams and resolve customer quality issues while delivering exceptional service and leveraging statistical...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Engage in operational excellence practices to enhance site performance, champion safety, ensure quality compliance, and drive continuous improvement. Collaborate on OPEN+ initiatives, fostering a cult...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a team that's dedicated to enhancing customer engagement through efficient service delivery and operational excellence in SaaS solutions. Engage with enterprise clients, driving their success thr...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$88K - $116K *

Drive continuous improvement and quality assurance in dairy manufacturing. Oversee quality operations, regulatory compliance, and team development while ensuring product excellence and customer satisf...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Bring your expertise to a dynamic HR role that partners with leadership to strategize talent solutions, drive organizational effectiveness, and improve team outcomes across a diverse business unit...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $104K *

Manage diverse service teams and ensure optimal shop productivity while delivering exceptional customer service and meeting sales goals. Lead recruitment, training, and operational efficiency in a dyn...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Accelerate engagement delivery operations by streamlining processes and enhancing collaboration across teams. Be the crucial link connecting Sales, clients, and partners to ensure exemplary service an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $125K *

Manage daily logistics operations, ensuring optimal scheduling, delivery, and customer service. Lead teams to troubleshoot issues, implement improvements, and elevate performance to meet company stand...

Vaughan, ONIn-Person

Today

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Lead operational excellence by directing logistics strategies, boosting efficiency, and fostering team collaboration to deliver superior outcomes. Champion continuous improvement initiatives and probl...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Champion operational excellence as you lead a dynamic warehouse startup, driving performance, safety, and team development across multiple shifts to ensure long-term success. Your leadership will shap...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Lead the charge in optimizing logistics operations, overseeing daily performance, and enhancing productivity. Collaborate cross-functionally to drive improvements and ensure customer satisfaction in a...

1 week ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.