Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$55K - $125K *

Elevate your career by leading a dynamic sales team, delivering exceptional customer experiences, and driving operational success. This leadership role offers mentorship opportunities and rewards your...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Empower a dynamic sales team to excel in customer experience while driving performance and operational excellence, ensuring growth and mentorship opportunities within a fast-paced retail environment...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Engineer exceptional customer experiences while leading a dynamic sales team. Drive performance metrics, foster strong relationships, and enhance the business strategy to maximize results and career g...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Lead a dynamic sales team driving operational excellence and customer engagement. Mentor and inspire team members while consistently achieving sales targets and expanding client relationships for sign...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Lead and inspire a dynamic sales team, driving exceptional results while enhancing customer experiences and fostering growth in a rewarding leadership role...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $125K *

Lead the charge in driving team performance and enhancing customer experience through effective mentorship and operational excellence, impacting your career growth and earnings in a dynamic retail env...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $125K *

Shape the future of customer service by leading a dynamic sales team. Drive performance and elevate experiences through mentorship, relationship building, and operational excellence, while enjoying a...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $200K *

The ideal candidate will oversee daily customer service operations, improve customer satisfaction, develop team performance, and implement strategies that enhance the overall customer experience...

US-AnywhereRemote

3 weeks ago

  •     Information Technology

$110K - $120K *

Lead operational excellence by developing strategic plans, managing budgets, and ensuring compliance with regulations to enhance service delivery and customer satisfaction across the organization...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $140K *

Manage and elevate the service department operations, ensuring exceptional customer satisfaction while driving team performance and adherence to dealership goals. Enhance workflows and mentor staff to...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Drive excellence in customer service operations, managing a large contact center and developing a high-performing team to ensure an outstanding customer experience and uphold company values...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead the charge in enhancing customer service excellence by managing operations, guiding teams, and driving performance improvements in a fast-paced contact center environment...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Drive exceptional service by managing a 90+ person contact center, developing leaders, and optimizing operations to enhance customer satisfaction and company culture, while fostering a high-performanc...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Unlock new potential by leading a dynamic contact center team to deliver exceptional customer service while fostering a positive team culture and optimizing operational performance across multiple cha...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Optimize customer service operations by leading a large team, ensuring exceptional service delivery while developing talent and fostering a positive culture to meet organizational goals...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $163K *

Elevate your career by driving innovation within financial applications. Collaborate closely with cross-functional teams to enhance platform capabilities and streamline processes while managing projec...

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$82K - $103K *

Lead impactful communications initiatives that engage diverse stakeholders through strategic storytelling and innovative content. Collaborate across teams to shape the narrative and strengthen reputat...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$119K - $182K *

Empower operational excellence by leading multiple teams to ensure seamless customer onboarding and project execution, driving satisfaction and efficiency in service delivery while managing department...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$156K - $211K *

Shape the future of automotive advertising by leading a dynamic team to deliver exceptional ROI, drive revenue growth, and enhance advertiser satisfaction through strategic insights and effective coll...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $105K *

Drive effective transportation operations by recruiting and training drivers, managing budgets, and ensuring compliance with safety and regulatory standards to achieve performance goals and enhance cu...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $87K *

Lead initiatives to enhance client retention and operational performance. Oversee store compliance and guide teams to execute sales plans while managing customer experiences to drive profitability and...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $150K *

Transform service operations by leading and coaching a skilled team while delivering exceptional customer care and achieving key performance metrics.

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $105K *

Elevate maintenance execution across multiple communities by overseeing operations, mentoring teams, and ensuring compliance. Drive performance improvements while fostering vendor relationships in a d...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $110K *

Develop your career by overseeing maintenance teams across multiple sites, ensuring compliance with standards and safety regulations, while fostering relationships with vendors and driving continuous...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Transform the sales landscape by leading a dynamic team of Outside Sales Representatives, driving growth, and fostering a culture of high performance and collaboration to achieve sales targets and mar...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.