In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$71K - $100K *
Empower revenue growth and brand visibility by serving as the key liaison between partners and internal teams. Leverage market insights to strategize sales initiatives, enhance product understanding...
4 days ago
$85K - $135K *
Lead the charge in launching a brand-new dealership, overseeing service operations, building a high-performing team, and enhancing customer experiences while driving profitability and efficiency in th...
Yesterday
$150K - $175K *
Champion customer satisfaction and profitability by leading service operations, enhancing team performance, and achieving sales targets. Drive improvements in service processes to ensure an exceptiona...
5 days ago
$90K - $110K *
Build a dynamic DTC CRM strategy to drive retention, customer journey optimization, and revenue growth. Engage with cross-functional teams to personalize experiences and leverage analytics, ensuring i...
1 week ago
$95K - $115K *
Elevate customer experience by managing quote-to-order workflows, optimizing integrations across CRM, CPQ, and ERP systems. Drive continuous improvement initiatives and lead projects that enhance effi...
5 days ago
$100K - $120K *
Champion the optimization of quote-to-order workflows while enhancing data management, reporting, and system improvements to elevate operational efficiency and performance across customer operations...
1 week ago
Manager, (Commercial) Customer Success | New York Hybrid
$85K - $190K *
Grow your career by leading a dynamic CSM team, optimizing client engagement and retention strategies, while driving scalable processes that enhance customer success across North America. Foster relat...
2 weeks ago
Customer Service Governance & Capability Manager
$95K - $115K *
Transform the Customer Service landscape by establishing global governance, ensuring compliance, and driving standardized processes. Lead training and capability initiatives to empower teams and align...
4 weeks ago
$85K - $100K *
Reimagine service excellence by leading our dedicated team to enhance customer satisfaction and operational efficiency while managing day-to-day service department operations...
2 weeks ago
$120K - $140K *
Lead the charge in defining and executing robust CRM strategies across diverse business segments. Drive data-driven initiatives to enhance customer retention, loyalty, and lifetime value through perso...
Reposted 5 days ago
Executive Customer Dining Manager
$80K - $90K *
Lead front-of-house operations in a premier dining environment, driving team performance and guest satisfaction. Oversee service quality, financial performance, and staff development to ensure excepti...
Reposted 3 weeks ago
Customer Care Experience Manager
$80K - $95K *
Unlock potential by leading a cross-functional team to enhance Customer Care experiences through quality assurance, training, and operational excellence, driving process improvements and fostering a c...
1 week ago
Services Manager - Customer Contract Management
$100K - $120K *
Join a team that drives excellence in service contract operations and leadership. Oversee contract lifecycle management, ensure billing accuracy, and optimize process improvements while collaborating...
Yesterday
$95K - $125K *
Advance your career by leading a dynamic team dedicated to exceptional client service. Drive innovation and efficiency while fostering a culture that prioritizes accountability and growth to ensure ou...
Reposted 2 weeks ago
$90K - $114K *
Champion customer service excellence by leading a dedicated team. Drive improvements, manage KPIs, and enhance employee training. Be the point of resolution for client inquiries while fostering a coll...
1 month ago
Business Services Manager, Senior
$127K - $177K *
Unlock potential by overseeing Tax Collections and Administrative Services. This leadership role manages financial reporting, supervises teams, streamlines operations, and ensures compliance, driving...
1 week ago
Operations Manager - Customer Success
$80K - $95K *
Take ownership of a high-performing team by leading customer success initiatives, optimizing onboarding processes, and enhancing operational excellence to drive satisfaction and business growth in a d...
6 days ago
$80K - $99K *
Join a team that's committed to delivering exceptional customer service while managing a dedicated team, enhancing client relationships, and ensuring operational excellence across various functions fo...
2 weeks ago
$80K - $99K *
Lead the charge in enhancing customer satisfaction through strategic management of customer accounts and a dedicated team. Drive growth, streamline processes, and ensure exceptional service in a colla...
2 weeks ago
Assistant Manager, Service Center
$90K - $100K *
Empower a high-performance service center by leading daily operations, optimizing performance, and enhancing service quality while fostering employee engagement and customer satisfaction through strat...
2 weeks ago
Senior Manager, Customer Service
$114K - $140K *
Elevate customer experiences by leading a team of Customer Service Representatives, optimizing order management and compliance in a regulated pharmaceutical environment. Drive strategic initiatives fo...
Reposted 1 week ago
Manager, Customer Relationships
$74K - $93K *
Shape the future of client relationships by driving targeted growth strategies and enhancing customer experiences. Lead retail teams in adopting innovative tools while leveraging data insights to fost...
Yesterday
Manager, Customer Relationships
$85K - $107K *
Empower exceptional client relationships by leading growth strategies and analytics-driven initiatives to maximize customer engagement and loyalty across all retail channels, fostering brand loyalty t...
Yesterday
Manager, Customer Relationships
$74K - $93K *
Engage customers by designing and executing strategies that enhance retention and loyalty while leading a team to drive client development initiatives and maximize lifetime value across multiple shopp...
Yesterday
$124K - $170K *
Join our dynamic team to redefine product management strategies, driving digital innovation and collaboration across stakeholders. Lead the charge in creating high-quality solutions that align with ma...
Yesterday
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.